Klarna On‑Site Messaging

Feb. 18, 2021

We used this app to improve our customers shopping experience. We got quick and amazing support and it now works perfectly.

Jan. 27, 2021

The best app for payment plan ever. The costumer service is great. Courtney was very helpful. I would suggest this app to everyone. Thanks Courtney for helping me out.

Jan. 26, 2021

I had the most refreshing and pleasant customer support experience I have ever had HANDS DOWN. I was not using the On-Site Messaging on my site and Courtney was absolutely amazing she took the time to explain the benefits of the app and even went to far as to walk me through adjusting the banner placement in my home page and product pages. I actually called in for something completely different and she was so helpful and made sure I was getting the most out of Klarna for myself and my customers. Having the information right on my home page and each product page eliminates people quickly starting a cart and going all the way to check out just to see if I do accept payment options. It is now clearly displayed in a banner format on the home page for all to see as soon as they enter our site. Thank You Courtney so much and thank you to Klarna for hiring quality people who truly care about your customers!

Jan. 20, 2021

Works well and support is fast and very helpful. Thank you. - ART OF THE MOVIES - Original Vintage and Contemporary Movie Posters

Jan. 20, 2021

Mimmi, The one who knows what "customer care" is, the definition.. Thank you very much for the quick response and resolved all my issues. Great knowledge!

Jan. 18, 2021

Having struggled to get it working Mimmi helped me to resolve all of my issues in just one email. Great support.

Jan. 18, 2021

Mimmi has been a superstar from the start. Sorted all our issues and onboarding questions answered in no time. Thank you again!

Jan. 11, 2021

I have only recently installed this app, so it's a bit early to comment on the performance, but it looks great so far. However, I can comment on the customer service I have received since installing the app. I had a bit of a nightmare getting everything set up and looking how I wanted it to on my site, as I'm not the most technically gifted person, but Mimmi's customer service has been second to none! Extremely efficient and makes sure everything is exactly how you want it to be. Mimmi has really gone above and beyond for my business, so for that, a 5* is fully deserved!

Jan. 5, 2021

Great app and brilliant customer service. Always reply swiftly and have helped us with some customizations. Highly recommend if you use Klarna

Dec. 28, 2020

I just installed it, and looks great on my site. Had a little trouble installing it, but it's just because I'm a rookie and didn't want to read through the instructions lol. Need to add TWO APPS: "Klarna On-Site Messaging" (this is just the placement and creative) which you can find in the Shopify App Store, and "Klarna Payments" (actual plug-in on your Cart page to enable the service) which will be sent to you from Klarna because it's not a public app (or something like that). Anyway, their support team was super helpful and walked me through the process. I recommend using them! As I said, I haven't had any payments via Klarna yet because I just added it a couple hours ago, but looks great!! Hoping to get some additional sales this way :) Thanks, Klarna Team!

Dec. 16, 2020

Brilliant APP. Mimmi in customer support is excellent too and helped me out with a problem I had (which was my fault...) - Thanks guys :)

Dec. 16, 2020

A fantastic experience getting set up with Klarna. Had a few initial development issues to get set up, but Mimmi in Merchant support was excellent!

Dec. 10, 2020

I very happy with my service Courtney G. Helped me step by step and made sure that I understood everything. She was very helpful and also took her time. I’ll recommend anyone to do business with Klarna Thanks again

Dec. 3, 2020

There was a conflict with my theme so placements didn’t work but Klarna helped put it right very quickly. Special thanks to Mimmi who went over and above on more than one occasion. Lots of report Klarna helps AOV so I’m glad it was sorted. Defo recommend the service.

Dec. 2, 2020

very nice service. give me instant installation guidelines. nice communication person support. nice service klarna.

Dec. 2, 2020

I had some troubles installing the app due to some conflicting code, but nothing that wasn't speedily sorted by the customer service team. They had me up and running in a few minutes and were friendly and understanding throughout.

Nov. 27, 2020

Installed the app but had some issues viewing the messaging on the front end. The support staff were extremely helpful and responsive, addressing my issue almost immediately. Having Klarna on site has provided our customers with a spread payment option during these hard financial times.

Nov. 26, 2020

Really helpful assistance from Mimmi at Klarna who resolved an issue where the Klarna banners weren't showing on the site. App works great now!

Nov. 24, 2020

I had a little bit of a problem and couldn't see the ad positioning when setting up, but got to Klarna website and within minutes got support. Mimmi was super helpful logging in my website and helping me with it. Fantastic service! Thank you again!

Nov. 6, 2020

So far so good! I've had some difficulties with setting up On-Site Messaging, super friendly support team help me straight away. Everything works and looks great. Thank you.