Klaviyo Reviews
Build 5-star experiences for your customers.
Rating
4.8
feedback
154
chart
#1,927
All reviews
Review RSS Feed
Aug. 14, 2024
We have been very happy with Klaviyo! Helps us keep our reviews honest and be able to post with integrity. Thank you!
Thank you for your kind words! We're working hard to improve the product, so keep an eye out for new features in the Reviews tab!
Aug. 12, 2024
I use Klaviyo for my email flows, but adding reviews in was a Game Changer. I just love having everything in the same place, and I have seen a significant increase in the reviews left by my customers.
Aug. 8, 2024
We used to get some ncie reviews but since we deployed Klaviyo reviews (when Shopify reviews stopped) we have seen an uptick in the number of reviews - very useful.
Oct. 16, 2024
Great reviews app, however, its missing one crucial feature that is preventing us from completely migrating our reviews to Klaviyo. You can not show Klaviyos reviews in Shop app.
We are actively working with Shopify on this. Stay tuned!
June 27, 2024
I love it, and customer service is fast. They even send you code when needed.
Great to hear! We'll pass along the feedback to our customer service team
Sept. 9, 2024
Simplifies the entire process of getting customer feedback! Highly Recommend every brand try Klaviyo to gather customer feedback and simply the process!
We love to hear it! Let us know if you have any ideas on how to make our app even better for you! Post in the Klaviyo community -- we try to read every post.
June 7, 2024
May 23, 2024
very good but you need an expert ,if you get that its very good, but too complicated for me alone
Hi there! If you have any feedback on what's hard to set up, please let us know. We monitor Klaviyo community posts closely
May 21, 2024
It is really easy to use and a great way to collect reviews from customers to use on our website.
May 20, 2024
It's been great so far!!!
Thank you for your review! Please let us know if you have any questions or suggestions to make our app even better for you. You can find us in the Klaviyo community.
Feb. 28, 2024
Klaviyo as a company have awful customer service, look at Trust pilot reviews! The is no phone support and chat support send you links that do not solve the issue. Not much support at all. Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!
Feb. 16, 2024
Unable to sync with Shopify despite uninstalling and re-installing app several times. The message I keep getting is "Something is a amiss..."
Jan. 26, 2024
Klaviyo reviews is a no brainer to add on to the Klaviyo services. Seamless to install and has the most important features - easy customer experience, Q&A, linking similar products, etc. The most important part of any app is the support available, and the Klaviyo team is awesome to work with. Any question that comes up is supported through chat and documentation. Highly recommend this app!
Jan. 24, 2024
Great support. The app was not showing the review on my template and the team worked hard to make the necessary adjustments to make it work. The interaction with the support team was great.
Dec. 6, 2023
Rating this a one star due to the pricing plans. We use Klaviyo for SMS + Email marketing and would have LOVED to use this feature. We currently have Loox at $34.99 a month. The Klaviyo plan we would use would be $90 a month, which can significantly increase to $125 and so forth, based on the orders.
Nov. 15, 2023
The team is very good and reply fast. I like it and will continue using it
Thank you so much for the feedback! We are here whenever you need any assistance.
Oct. 24, 2023
Unable to manage reviews as I continue to get a 502 when I open the app.
We appreciate your feedback – our engineering team has been working hard to resolve this issue. Everything is now functioning normally.
Oct. 3, 2023
This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design. Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)
We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience/CSS and support for more languages. Stay tuned!