All reviews

Rating Breakdown

  • 5
    87% (126 ratings)
  • 4
    4% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2024

L'application marche parfaitement avec Amazon. On avait juste un problème de reconnaissance des variantes de nos articles sur la marketplace d'Amazon : toutes s'affichaient en "neuf" au lieu de s'afficher en "neuf" ou "d'occasion". Le service d'assistance a réussi à reprogrammer ce qui devait l'être et enfin ! une application intermédiaire entre notre boutique Shopify et la marketplace d'Amazon fait le "job" à 100% sans que l'on ait à intervenir. Ça fait plaisir et ça fait gagner (beaucoup) de temps !

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

The best app to connect to marketplaces. Extraordinary assistance, they always respond quickly and help in every situation. Fantastic, thanks!

Using app

2 months

Total reviews

178

Average rating

4.8

5 / 5 Share

Sept. 6, 2024

Ottimo servizio, assistenza perfetta.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 18, 2024

still waiting for the support! someone need to read carefully and asnwer or no clients for you!

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

I’ve checked internally and we’ve sent messages before, on the same day, and after your review. It seems you might not be receiving them, as we haven’t heard back. We’re still here to help and would love to resolve this. Please check your inbox and spam folder, or contact us directly so we can assist you. Looking forward to your response!

5 / 5 Share

July 12, 2024

Le service client est PARFAIT ! Merci pour votre aide et votre réactivité. Véritable gain de temps pour arriver aux paramètrages souhaités. Je recommande ++

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2024

Works flawlessly and the support is insanely fast

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 11, 2024

We have been using Koongo for a couple of years now, and I'm very satisfied, particularly thanks to their incredible, quick, and professional service. Highly recommended!

Store

Mason's

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 8, 2024

Koongo is the perfect tool to generate feeds for different channels. The setup is easy an the Support is just great!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Ottimo servizio! e ottima assistenza clienti!

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 30, 2024

Worst support. This app do not make it easy for you to list on markedplaces in fact so many errors and bad support you might just upload your products to the selected marketplace, and update manually for each sales. Dont install. AND CMON 25 DOLLER FOR A FEED WITH NO SUPPORT!

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

We’re sorry to hear about your experience. Our records show that you didn't use the app for even half a day, installing and uninstalling on the same day. Despite offering help multiple times, we didn't receive a response from you. If you're still interested, please reach out to our support team, and we'll assist you in getting the most out of our app. Thanks!

5 / 5 Share

April 29, 2024

Very nice app, working great and very helpful customer service. Recommended!

Store

ROTERO

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2024

Very satisfied with Koongo. Works flawlessly with Shopify, very good and fast customer service. I would definitely recommend Koongo!

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 11, 2024

This helps me big time, I am glad I found Koongo!

Store

Logidon

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Very handy. Support is super helpful.

Store

Tusto

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 14, 2024

Remboursement bien reçu. Bravo pour votre sérieux.

Using app

About 17 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 6, 2024

La migliore app in assoluto per gestire i miei prodotti sui marketplace. Un ringraziamento particolare va soprattutto all'ottimo servizio di assistenza, persone davvero disponibili e pronte a risolvere qualsiasi evenienza. Grazie davvero!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Even though I was eventually not even able to set up my Bol.com store yet. Josep went above and beyond to help me set things up. They even offered me a new free trials once the actual shop is activated. Great service!

Using app

12 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 2, 2024

Die App ist zwar nur auf Englisch und am Anfang etwas unübersichtlich der Support ist aber sehr engagiert einen zu unterstützen und die Probleme zu lösen. Insgesamt kann ich die App trotzdem empfehlen und hoffe das es sie auch bald in deutscher Sprache geben wird.

Store

Kiga+

Using app

11 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 9, 2024

I am very happy with Koongo and especially their technical service team. One person in particular, Carlos. He listens to our business problems and helps us tackle current issues.

Store

Arkive

Using app

About 1 year

Total reviews

5

Average rating

2.8

5 / 5 Share

Dec. 29, 2023

Using app

About 1 year

Total reviews

1

Average rating

5.0