Koongo: Sell on Marketplaces
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We have wasted literally hundreds of hours trying to get this app to work on our own and with their help. It sets up OK but the product filters and category mapping keep changing over time on their own. This is a huge problem if you have automatic downloads to your merchant center. They did assign an agent to our problem but they could never figure it out. Today, rather than spending my time redoing all our feed filters and category mapping again, I am looking for a new app.
We regret to hear about your experience. The app does not change filters or any mapping automatically. We can investigate further to determine what triggered the modifications, please reach out if you'd like to re-connect your store to Koongo.
Great plug in and price structure. I've reviewed many and this one has the power and price combination. The support is helpful and knowledgable. I recommend this app as the best I know for feeds.
We’re happy to hear you appreciate the power of the app, our support, and the pricing structure. As you know, Koongo uses dynamic pricing, so partners only pay for the resources they actually use, making it easy to scale as your business grows.
Fantastic app, plug in and set up quickly. The fantastic customer service has been invaluable. We have had top notch support and help with our feed from the very start. Thoroughly recommend this company.
We’re pleased the installation was straightforward and that everything was up and running quickly. It’s especially good to hear that the guidance you received during the feed setup made a real difference. Thank you for recommending Koongo.
I have been using the Koongo feed service for 3 years now, and upon noticing they only have a few reviews here I felt compelled to chime in. I have been using it for Google Shopping for multiple years, and recently added Amazon as a channel using Koongo. Their tools are incredibly robust, very useful, reliable and professionally coded. Their support team is amazing and always helpful and understanding of my issues and quick to respond. I am able to fine-tune my feeds in Koongo with complex attribute composition, math operations, price % edits, regex, you name it. The amount of flexibility and power that they provide for the price is simply best of class.
Thanks so much for sharing this, especially after being with us for over 3 years now. Really great to hear that Koongo has been supporting your Google Shopping feeds for so long and that expanding to Amazon went smoothly. It’s good to know the flexibility, from advanced attribute rules to regex support, is helping you fine-tune things exactly the way you need. And of course, thanks for the kind words about our support team. We’re always here to help.
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