Koongo: Sell on Marketplaces
Koongo: Sell on Marketplaces - Zalando, Bol, Amazon or eBay.
Rating
4.7
feedback
104
chart
#2,022
All reviews
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Oct. 25, 2021
We use this app to sell on Amazon. As we are not very technical we did need support for the whole set-up. For us the chat support was not sufficient, so we ended up having a support call, which worked wonders for us. Once set-up it has worked to perfection. All the best, the COAX Copenhagen Girls
Sept. 23, 2021
Koongo has helped us immensely with connecting to other marketplaces. They were always available for any questions, answered to all our calls when needed, and was very warm and friendly throughout the entire process. I would recommend them as they were able to solution for any problems that arose, and resolved any issues in a timely manner.
Sept. 21, 2021
Koongo went above and beyond our expectations. They had provided an extraordinary support and service and allowed us to connect to marketplaces that were very picky with their requirements. Pavel and Raul are amazing guys with lots of patience and understanding. The tool is really easy to navigate through compared to other data feed tools. I would highly recommend Koongo! Thank you Raul and Pavel. The Runway Catalog team
May 27, 2021
Perfect app for integration with other platforms! Support is also very helpful. Kudos to you, keep up the good work!
March 2, 2021
Koongo is an excellent app to say the least but more importantly the staff is Amazing. Raul is a great guy who we started off working with in the beginning but then he was gone to vacation and brought in an expert by the name of Pavel to take over and help us. We couldn't be more pleased working with Pavel and we are very excited because he has all the unique qualities you look for prior to doing business with any company. Pavel takes his client very seriously, hardworking, friendly and all around a professional. It's been our pleasure working with Pavel and we look forward to continue working with him. Thank you Pavel for all your efforts and assistance on our behalf, it's much appreciated.
April 3, 2025
Doenst work at all ! For each sale channel you need years to speak with customer support and they answer once daily and you must fix with them each channel which doesnt work at all ! I was use for years and I wrote over 1500+ emails with their customer and when we solve problem, new problem appear. This app change variants ad make them separated and system publish each variant separetly ! I used it for Wish and Amazon and this was horrible experience ! Also when Wish charged penalties, this app made me errors which costed me over 240$ in penalties ! Avoid this app at all ! I asked for refund and they didnt gave me it ! They present that Koongo has integration with marketplaces, but when you try it this doesnt work !
We're sorry to hear about your experience and surprised by the change from your previous 5-star rating. You've been a seasonal Koongo user for several years, repeatedly installing and uninstalling the app, and during that time, we’ve provided multiple trial periods, regularly reviewed your store data and implemented custom rules to ensure your product data met the specific requirements of marketplaces like Wish and Amazon, without requiring manual adjustments from your side. We’ve always aimed to offer hands-on support and continuous assistance, responding promptly to your inquiries. Unfortunately, it seems we didn’t receive a response from you on several occasions. We truly appreciate your feedback and the opportunity to improve our service.
Feb. 4, 2021
We switched over to Koongo after having a horrendous experience with Shopify's own Amazon sync app. I can't express how truly great of an app it has been. It takes a little bit of sitting down and understanding to learn your way around the app, but is worth it in the end as everything syncs perfectly and thoroughly now with our Seller Central account. I'd like to especially give props to Raul, your support team member. Whenever there is a hiccup he is quick to fix it. He has helped us through thick and thin solve our issues and always responds in a timely manner - even going above and beyond to provide advice on issues that sometimes are slightly beyond the realm of Koongo. Overall I would highly recommend this app to anyone that runs a Shopify and Amazon store that wants flawless inventory sync. 5/5.
April 28, 2020
Great app for Czech market, carefree export for Heureka.cz. Fast and helpful customer support in English and Czech.
April 20, 2020
The best app so far!!!!! Amazing Customer support... and the price is to low for the job Well done guys!!!!!!
Jan. 16, 2020
It takes a bit to get the know the tool. Once onboard, the tool is really simple to use! When you get stuck, there is a great support to cover you!
July 5, 2022
Ottima app, di facile installazione e molto intuitiva. Assistenza super, sempre gentile e disponibile. Grazie Raül, per la pazienza, professionalità e creatività !!! Excellent app, easy to install and very intuitive. Super assistance, always kind and helpful. Thanks Raül, for your patience, professionalism and creativity !!!
May 21, 2019
A very useful app with helpful and fast customer service. Very easy installation connected our store to Heureka.sk. Thank you!
April 19, 2019
Excelent service and support! They fullfiled all my requests and customizations. I had tried another popular XML feed provider as well and I think Koongo is by far the best. I highly recommend it!
April 3, 2019
Very good app. and very good support. helpfull and quick and answers are written in an easy understanding language without too many geeky explanations.
March 11, 2019
Great solution for connection shops with services. There is a lot of different channels. Easy to use and powerful.
Feb. 22, 2019
very good and helpful, I'm using for so many website. everything is working fine. Automatic upload very useful.
Aug. 6, 2018
Stuck to Koongo as one of the oldest customers because the App is fit for purpose, very reliable and backed with prompt customer service. It is highly recommended for sellers on single and multiple platforms as it features lots of popular channels. Highly recommended.
July 10, 2018
I use this app for six months now and I can say that it's a really great feed app. Big choice of channels, possibility to add filters, easy to use and awesome team. Who needs more? I do recommend this app.
July 4, 2018
I have been working with Koongo App for the past 2 years on three different Shopify stores. It's the best feed management system on the market. I have set up google, bing, connexity, Shareasale and many more.