Koongo: Sell on Marketplaces
Koongo: Sell on Marketplaces - Zalando, Bol, Amazon or eBay.
Rating
4.6
feedback
144
chart
#1,657
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Sept. 7, 2022
Es terrible. no sirve para nada. La app te manda hacer mogollon de logs in. para que luego no haga absolutamente nada. encima cuesta 25 euros mensuales
Hello, Thanks for the review. I’m sorry for any confusion. The app installation is just the beginning. Without proper app setup, the Koongo app has no functionality by itself. The online marketplace connections need to be set up and activated by the merchant to make the Koongo app functional. I see there is no communication on Koongo support related to your store. I can offer you an app trial reset and assistance with a channel setup. You can always contact us at [email protected]. We’ll be happy to help you. Best regards, Pavel
Aug. 23, 2022
We use the Koongo app to sync FBR stock and orders from Bol.com with Shopify. The app and the different feeds can be a bit confusing at first glance. But the support is great and through this support everything worked first time. For our use case, a very good app.
Aug. 5, 2022
Sorry to inform that this App does not work at all. Koongo's services are very poor and the help was not effective. They respond only by email which will take times for them to respond. They are unable to help syncing my products and even incapable to figure out how to do it. I am very disappointed as my hope was to be able to connect my store with eBay and Amazon, manage my inventory loads etc... Their system failed and gave a lot of errors over and over again. No solutions and their systems are very confusing. The worst, they are very expensive. I deleted the App a week after installing. It was a total mess when testing the system. They sent confusing emails too me that did not give any real solutions on how to solve the issues. I had to try to figure out myself until I decided the App did not work at all. Do not install this App because it will not work and you have to try anything yourself with no real support from Koongo. I don't recommend their App to future users!!! Failed system...!
Hello, thanks for the review. I'm sorry for your negative experience. In general, Amazon and eBay integrations are quite demanding in terms of product data. I see from our internal communication that there were missing EAN codes for many of your products. EAN codes are mandatory for eBay and Amazon. The merchant should provide valid EAN codes for products that should be listed on Amazon or eBay. I'm sorry but Koongo is not able to help with product missing data. In regards to pricing, Koongo uses a dynamic pricing model. The Koongo subscription is based on specific merchant needs. If you compare Koongo pricing with our competitors, I believe Koongo is one of the most affordable ones. If you decide to give Koongo one more chance, we'll be happy to help you with channel integration. Best regards, Pavel
July 14, 2022
We discovered Koongo and we must say that we can no longer do without it. Very versatile application and adaptable to the needs of the business. The customer care and help we have received from the team has been absolutely exceptional. Great!
June 21, 2022
Raul helped me massively with my initial set-up and I look forward to working with Koongo going forwards. Thank you!
June 9, 2022
App that works pretty fine. They really help making every development necessary on their side to optimise the connection between brand-marketplace as much as possible.
June 7, 2022
We use the application on our two websites and we are very satisfied. Everything works as it should, clear interface and very fast and helpful support. I recommend.
May 24, 2022
Bad communication!! this is the only app for beslist.nl , so i have no choice, but liveapp does not work, and system is very complicated, and you must activate everything your selve. Respons is very late only by mail. We mentioned last week that we monday must go active /live, no reaction alle monday, send a message...and again 11,17 and still no response. We need info about FTP , we can not upload the feed and go live. Cost us money!
May 12, 2022
We used this app to connect Amazon, idealo.de with our shopify store and it's really great and super robust! You can easily create any custom fields you want and basically change the feeds to your exact needs. Saves a lot of time and money for stores with large catalogues. Their support is quite helpful too.
May 10, 2022
Best feed app in the game. Very responsive customer service, and Raul will help you customize everything that is possible within Koongo (Almost everything is possible). We have been using for multiple webshops, and everything is running really good, when you get to know the app. Highly suggest compared to other alternatives, that will cause you trouble and long respons times.
April 22, 2022
Very useful tool, although a little complex and laborious. Once its potential is known with practice, it makes everyday life much easier. Used to its fullest, it's spectacular. Support is also very helpful and enlightening.
April 22, 2022
Great app! and the support is even better, I had a problem and they support me step by step, a big thank you goes to Carlos Angulo and the team. Thank you so much guys.
May 9, 2023
Er is geen betere! Wij hebben als Zenxstore alles geprobeerd maar Kongoo is super snel en betrouwbaar. Heb je hulp nodig? Zijn ze erg snel! Niet Channable, Effectconnect of Etalize etc. Nergens voor nodig als je Kongoo hebt! Veel voordeliger ook AMAZINNGGGGG after loosing a lot of money on Channable (they even blocked me without any reason and ended up loosing sales) and all other difficult platforms, finally found this great tool. Very friendly and helpful staff!
March 21, 2022
Super application! Dès qu'il y a une erreur, le support est réactif! Personnalisation en fonction des besoins. SAV au top réactif et professionnel!!
March 15, 2022
Great app with even better support. It is very adaptable to specific user needs and allows for excellent channel management.
March 8, 2022
La herramienta es muy potente y funciona muy bien. Tiene conexion a los mejores marketplaces. Pero sin duda lo mejor es el soporte, rápido y excelente. muy recomnedable.
March 4, 2022
I was really scared to begin to work with the app as I was thinking that is sooo complicated. But it takes not so long time to orientate how it works. And what I liked very much - is the custom support. Very friendly, very professional and very patient. They are looking very focused to every detail and seeing very good what to optimise more. Big thanks to Carlos, that was for every little question ready to explain and answer. After understanding how to work with this app, it is really motivating to go on maximum marketplaces as all this integration of the shop is not scaring anymore. Helps to make a huge forward step in selling. Thank you!
Feb. 25, 2022
It is a very helpful Shopify app for several marketplace product feed making and for custom product feed making is it perfect. The Support team is very quick and professional. So in total, I suggest this app for everyone.
Feb. 9, 2022
Koongo offers a wide range of integration for the Best Market place especially we target European Market. There straightforward connection with flexible and customizable attributes that fits your store's variable creates a smooth sync between the store and on top of it is their knowledgeable and most helpful support that is always there to help you, listen to you, and offers ideas to help you maximize the benefits of the app. Kudos to Carlos and Pavel. Thanks, guys for always being there.
Feb. 4, 2022
It was my first time dealing with a specialized product upload using an XML file for our new Spartoo channel. Carlos from Koongo was very helpful with the setup by guiding me with the more technical specifics in terms of labeling each our of attributes to comply with Spartoo's requirements. Very fast and clear responses that has helped up configure everything correctly. Thank you Carlos!