KwikEngage Cart Recovery + WA for Shopify

KwikEngage Cart Recovery + WA

WhatsApp Marketing & Cart Recovery | Kwik Engage

Rating

4.9

feedback

120

Reviews

chart

#461

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    22%
  • Less than a year
    72%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members such as Rahul Kumar, Manisha, Vishnu Teja, Riya, Anushka Singh, Sweety Rai, Shani Kumar, and others. Customers appreciate the quick response times, clear communication, and patient guidance offered by the support team. The app itself is described as a game-changer for businesses, particularly in enhancing customer engagement through WhatsApp marketing. Users highlight the seamless integration, user-friendly interface, and the effectiveness of the app in automating tasks and improving communication with customers. However, there were a few mentions of issues faced during the trial period, which were promptly resolved by the support team, showcasing their dedication to providing a smooth and effective service.

Highlights

Excellent customer support and prompt assistance provided by team members like Rahul Kumar, Manisha, Vishnu Teja, Riya, Anushka Singh, Sweety Rai, Shani Kumar, and others
Seamless integration and user-friendly interface of the app, particularly in enhancing customer engagement through WhatsApp marketing
App's effectiveness in automating tasks, improving communication with customers, and being described as a game-changer for businesses
A few mentions of issues faced during the trial period, promptly resolved by the support team, showcasing their dedication to providing a smooth and effective service

Rating Breakdown

  • 5
    97% (116 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 95% (114)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

We’ve had a great experience with Kwik Engage, and I’d especially like to appreciate Tanmay Toshniwal from the Merchant Care team. He has been exceptionally helpful and supportive throughout the onboarding process. He helped us personalize all the templates and bot flows based on our business requirements, and walked us through the entire process very quickly and patiently!

Using app

--

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 3, 2025

Akrati was very helpful

Store

Bougie

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Akrati Sharma’s customer support was excellent. She was patient, quick to respond, and helped resolve my queries smoothly. Really appreciated the professionalism and clarity throughout the process. Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

THE KINDEST TEAM. Smart people, gave me the some reallyyy good ideas- actual value.

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 1, 2025

Akrati explain very well , thanks for the support

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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