KwikEngage Cart Recovery + WA for Shopify

KwikEngage Cart Recovery + WA

Automated Abandoned Cart Recovery, Whatsapp Chat & AI Chat Bot

Rating

4.9

feedback

155

Reviews

chart

#444

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    68%
  • More than a year
    0%

Reviews Summary

The reviews for the KwikEngage Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Rajath Ji, Tanmay, Rahul Kumar, and others. Users appreciate the quick response times, professionalism, and helpful nature of the support team. The onboarding process is described as smooth, well-structured, and stress-free, with team members being available for assistance whenever needed. The platform itself is praised for its efficiency in improving customer engagement and boosting conversions through features like WhatsApp integration and personalized templates. However, there are a couple of negative reviews mentioning issues with customer support and refund delays.

Highlights

Exceptional customer support and quick response times
Smooth and stress-free onboarding process
Efficiency in improving customer engagement and boosting conversions
Negative reviews mentioning issues with customer support and refund delays

Rating Breakdown

  • 5
    95% (148 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 95% (147)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2026

onboarding experience was good and sweety was very supportive

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Brilliant Service by Shreyas resolved my querry instantly.

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 27, 2026

Rahul Kumar from the Kwik Engage Support team was extremely helpful and responsive. He took up the issue on priority and ensured the automation flow was resolved quickly and smoothly. Great support and turnaround time. Highly appreciated.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Onboarding was a very smooth, Thanks Tanmay for the help

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

The app works well and delivers as expected. Special thanks to Sweety for her prompt and helpful support. Overall, a good experience.

Store

HIE

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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