KwikEngage Cart Recovery + WA for Shopify

KwikEngage Cart Recovery + WA

WhatsApp Marketing & Cart Recovery | Kwik Engage

Rating

4.9

feedback

124

Reviews

chart

#437

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    23%
  • Less than a year
    71%
  • More than a year
    0%

Reviews Summary

The reviews for the KwikEngage Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members such as Tanmay, Akrati, Rahul Kumar, Vishnu Teja, and others. Customers appreciate the quick responses, clear communication, and patient guidance they received during the onboarding process. The support team is commended for resolving issues efficiently and making the setup smooth and stress-free. Users also highlight the platform's user-friendly interface, seamless WhatsApp integration, and the valuable assistance in setting up automations and campaigns.

Highlights

Positive customer support experience and efficient issue resolution
User-friendly interface and seamless WhatsApp integration
Helpful guidance in setting up automations and campaigns

Rating Breakdown

  • 5
    97% (120 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 95% (118)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2025

I’m truly impressed with the outstanding support provided by the GoKwik team, especially the KwikPass team. A special shoutout to Tanmay, whose dedication, quick response time, and deep understanding of the product made the entire experience seamless and efficient. Tanmay went above and beyond to help us resolve our queries and optimize our workflow. His proactive approach and clear communication made a huge difference. It’s rare to see such commitment and professionalism, and we genuinely appreciate his efforts. Thank you, GoKwik and KwikPass team, for delivering such exceptional service. Looking forward to continued collaboration!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

I enrolled with Go Kwik last month, and from the very beginning, it has been a truly wonderful experience. I would like to make a special mention of Sunayana Chordia, who facilitated a smooth and seamless onboarding process and ensured a warm introduction to the team. My feedback would be incomplete without acknowledging Tanmay Toshniwal, my onboarding manager. He has been exceptionally patient, courteous, and proactive throughout the process. Tanmay went above and beyond to ensure that all my concerns were addressed promptly. His strong technical knowledge and ability to navigate within the organization to find quick resolutions truly stood out. Overall, my experience with Go Kwik so far has been excellent, and I look forward to continued collaboration in the future.

Store

muddnme

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

The team is great and extremely supportive! They helped me throughout the setup process and were always quick to respond whenever I needed assistance. The app works smoothly and has been very helpful for my store. Highly recommended!

Store

Cannac

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Great experience, Tanmay was very helpful in the onboarding journey.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

We’ve had a great experience with Kwik Engage, and I’d especially like to appreciate Tanmay Toshniwal from the Merchant Care team. He has been exceptionally helpful and supportive throughout the onboarding process. He helped us personalize all the templates and bot flows based on our business requirements, and walked us through the entire process very quickly and patiently!

Using app

17 days

Total reviews

4

Average rating

4.8

All reviews

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