KwikEngage: Whatsapp Marketing
The reviews for the Shopify App are overwhelmingly positive, with users praising the onboarding experience and the support provided by team members such as Vishnu Teja, Saumya Singh, Rahul Kumar, and Tanmay. Users appreciate the clear explanations, proactive support, and responsiveness of the team members, making the setup process smooth and hassle-free. The app is commended for its user-friendly interface, efficient WhatsApp automation, and helpful features like abandoned cart recovery and broadcast campaigns. However, there is one negative review highlighting disappointment with the premium pricing, lack of timely assistance post-onboarding, and underwhelming campaign performance.
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Support staff, especially Saumya Singh, was very helpful. We had an issue, she stayed patient throughout and helped us resolve it.
Saumya thanks for your support. Very easily she helped us. Great one
I raised a support query last night as my campaigns were not running, which was quite frustrating. However, Rahul Kumar from the Kwik Engage support team called me first thing in the morning, understood the issue in detail, identified exactly where I was getting stuck, and guided me on what needed to be done. The prompt response and ownership were genuinely appreciated. This is the kind of support that builds confidence in the platform and makes a big difference for businesses. Thank you, Rahul, for the quick and effective support. Much appreciated!
We have had a great experience using KwikEngage for WhatsApp marketing and customer engagement at Beyond Ethnic. A special thanks to Rahul Kumar from the KwikEngage Support team for his exceptional assistance. Rahul has been incredibly responsive, proactive, and supportive whenever we've faced any issues. The response time is remarkable—within minutes, he reaches out, understands the problem, and ensures it gets resolved quickly. It's rare to come across such a dedicated support system where a company genuinely prioritizes its merchants and goes the extra mile to help them succeed. His guidance helped us quickly resolve platform-related issues and built a strong sense of trust in the product and team, which played a key role in our decision to continue using the platform. We highly recommend KwikEngage to D2C brands looking to scale their WhatsApp marketing and customer retention efforts. & Rahul—you absolutely nailed it, man! Keep up the amazing work!
thank u team for the proper guidence to help us to integerate our whatsapp with in 5min special thanks to saumya.
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