KwikEngage: Whatsapp Marketing
The reviews for the Shopify App are mixed, with some users praising the responsiveness and support provided by team members like Naitik Bhatt, Tanmay, Vishnu Teja, and others. Positive aspects highlighted include smooth onboarding experiences, excellent support, easy setup of abandoned cart recovery and broadcast campaigns, and efficient WhatsApp automation. However, there are negative reviews mentioning issues with premium pricing, lack of proactive customer support, disappointing campaign performance, and delays in refund processes. Some users also expressed concerns about the high subscription costs not justifying the ROI.
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Great Onboarding by Vishnu Teja from KwikEngage Team.
Excellent onboarding experience with Saumya Singh for KwikEngage and Shams Udin for KwikPass. We were struggling to use the platform, but Saumya stepped in and explained the entire process very clearly — we've been extremely happy with her proactive support.
Amazing experience. Vishnu Teja helped in setting up the accounts and overall communication has been really nice.
Nice service and support by the team Vishnu Teja.
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