All reviews

Rating Breakdown

  • 5
    97% (477 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 98% (482)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2024

This was such a great experience! For the first time ever, when using a chat function, I was able to get everything I needed help with. Doris was so amazing and she walked me through importing my reviews from another app and another platform. Set it all up for me as well. Super helpful. Thank you!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

I tried to set up Google Shopping product ratings through the LAI app, but I'm not very skilled in this area. So, I attempted to contact customer service. I couldn't even articulate my problem very well, but surprisingly, they all understood and promptly helped me resolve the issue. I have to say, this is a team that is both professional and quick-witted. Thumbs up, I give it a five-star rating. Highly recommended for use.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2024

This app I have been using for many years, probably around 5 to 6 years. It's extremely user-friendly, with a wide range of practical and useful features, many of which can be finely customized to perfectly match my stores, creating a harmonious experience. I must give it a five-star rating. Customer service provided by Anne and technical support from Emily are both exceptionally professional and enthusiastic. I have multiple stores using this app, and Emily took the initiative to provide me with a permanent discount code, showing genuine sincerity. This aspect makes me very happy.

Store

HOTKOKO

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Super Support und tolles Bewertungsapp, auch in der Gratis-Version!

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2024

Great app and great customer care.The design is very different from other apps.

Using app

21 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 26, 2024

I have used plenty of review apps over the years, this one is by far the most user friendly, easiest and extremely flexible to use.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

Good services and professional ,Customer service is very patient to help us solve the problem, it is worth having

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2024

Support was incredibly helpful in answering my questions and coming up with a solution. The other apps I've contacted with my needs have been unable to help, so it was awesome to hear that LAI could work with me to make their app display how we needed.

Using app

3 days

Total reviews

8

Average rating

4.9

5 / 5 Share

March 7, 2024

As a replacement for the Shopify Product Rating app, I tested 8 different other rating apps. LAI narrowly won the race ahead of Loox. Both apps are easy to use, are fast in the frontend and allow many options. In the end, I opted for LAI because the performance is fully convincing and the price is completely fair. In contrast to Loox, which is four times the price! Last but not least, LAI has excellent, very flexible support :) Translated with DeepL.com (free version)

Using app

4 days

Total reviews

7

Average rating

3.9

5 / 5 Share

March 4, 2024

So far the experience with LAI Product Reviews is been smooth. The App is intuitive and gives enough control and guidance on how to present the Reviews. The customer care is very responsive whenever I have an issue and they are quick to provide guidance. And offcourse, the price is very friendly for the capabilities they offer..

Using app

15 days

Total reviews

12

Average rating

5.0

5 / 5 Share

March 2, 2024

Amazing. Super helpful

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

So far so good - this app looks very promising. Had a little issue with importing the existing reviews but support were very quick to guide me and we got it sorted. Thank you very much Hillary!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Amazing customer service. Doris helped with all the issues and was super quick. Great app too.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

good service. Very helpful customer service.

Using app

14 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

This app is stellar! The tech service is fast and efficient. The app itself is robust without being confusing. The interface is simple, and each section is easy to add/edit/remove. Also, the tech chat is always open to suggestions for functionality. The reviews import super fast, so it is easy for site visitors to display.

Store

ZenBlok

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Very nice app, nice features and great support!

Using app

About 7 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

The Support with LAI product reviews. Emily & Anthony provided a great support to resolve my technical issues.

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Not only is this a fantastic App...but the support is so awesome! The support team was so happy to help me with a few things that I was going to struggle with. Nothing was too difficult for them to do...I am so grateful. Excellent App!! Excellent back-up support! Highly recommend!!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

The key differentiator is the quick support, amazing.

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Very Nice app that allows my customers to review my products. 5 Stars because works correctly, easy to install and the customer service is excellent. I had to reach out to them because I didn't like the placement of the reviews, they were able to correct that with ease and in the ideal place too! Thanks!

Using app

2 days

Total reviews

10

Average rating

3.7