All reviews

Rating Breakdown

  • 5
    96% (2,079 ratings)
  • 4
    3% (65 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (20 ratings)
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5 / 5 Share

Nov. 11, 2024

This app has a great support, fast respond and solve my problem.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

La app está genial. El soporte es fabuloso, están en todo momento y siempre aportan alguna solución. Sobre todo Alena y Emily que me han ayudado mucho y son muy majas :D

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 11, 2024

Highly recommend this app. Customer service is second to none! Live support, super quick and always pleasant to deal with. Alena helped me with my issue today and she was so efficient and so nice :)

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Alena was great, helped me with importing reviews from Amazon seamlessly!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

the help chat system is the best out of all the shopify apps ive used. A real support person gets back to me almost instantly, they also do the most to help and i super appreciate all the help ive gotten

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

I would recommend it to other because i had some problem with the import of amazon review to my store and Kim and Alena from customer support really help me, they even did the transfer for me from their side i didn't even need to do anything and all that in a question of minutes.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Fast and efficient!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Customer service was amazing - Doris was very helpful. Very impressed that you have been able to work around a tech issue by having customer service import the reviews for you .

Store

Rielle

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Best review app ever, and their customer support is amazing✅

Store

ZARABI

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Amazon reviews import was down for maintenance, reached out for support just to try to understand till when and if they got an ETA but to my surprise support agent Alena made extra effort to assist and handle the imports for me offline so I didn't have to wait for maintenance to be over. amazing works

Store

Luminax

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Alena helped me to import reviews from amazon, was really quick! I really appreciate it. Thanks!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Great app, Alena was amazing, Super helpful and fast.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Yeah so I was stuck when a feature wasn't working and I was immediately found help with LAI rep. Truly Top Tier from the site and the rep Alena. Thank You SO Much.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Alena was awesome , quick and understood my questions without much explanations. very very impressed.

Store

Prepaw

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Amazing app with an amazing customer support team that answer all questions promptly. Best review app I have ever used.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

I could not download reviews today as the Amazon site was down for maintenance, however the lovely ladies at LAI were so helpful. A little earlier in the day I had another issue seeing my reviews in my store and they promptly rectified the issue for me. They went above and beyond to assist me today. Good old fashioned customer service is still alive and well and LAI. I will continue to recommend this company moving forward. Thanks LAI Team - Annie

Store

Puppyum

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Thank you Alena for your help and patience your servive was sopt on. I highly recommend getting hold of help desk if anyone is having difficulties the are a fantastic bunch to deal with

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

I highly recommend this app for dropshipping stores as it can import reviews from various sources. The best part is that it allows you to edit imported reviews that contain sensitive information (e.g., names of other branches). The customer service is excellent – Alena assisted me in manually importing Amazon reviews while the import service was temporarily unavailable.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Great service! So quick to assist with your requests. Highly recommend.

Store

NeoFlex

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Tienen una Atención inmediata a problemas. Excelente aplicación. Me encantá y recomiendo tanto por su funcionabilidad como por su atención a clientes.

Using app

8 months

Total reviews

2

Average rating

5.0