All reviews

Rating Breakdown

  • 5
    90% (1,340 ratings)
  • 4
    4% (59 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (56 ratings)
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5 / 5 Share

Jan. 14, 2022

Love this app and easy to use. If I need help with something the team always answer really fast and give me great advice to fix my issue.

Using app

Almost 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 10, 2022

There are some problems encountered when using the product, the team responded and solved the problem in a timely manner. I like it

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

amazing support totally recommended it solve a lot of my problem to translate my shop to Arabic and also it translate the images Amazing

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

I can't get over how great the service is... very hard to come by these days. Thanks to Jack for helping me out!! Would recommend this app for translations to anyone.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

FANTASTIC APP! Very easy to use and translate the website and the customer service is A1! Thanks to Michael and Francesco for their support with the language switcher recently!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Thanks for the enthusiastic help of the customer service. Every time I encounter a problem, they always reply to me in time and patiently help me solve the problem.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Great app to have your website translated in multiple languages! The customer service is very helpful and will fix any issue you might across. Highly recommended!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Such a good customer support. They helped me at so many technical problems of my theme. WOW, 5 stars!

Store

ANIQ

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

Great app for translation and their customer service is one of the best by far that I have worked with . I recommend this app ! 10/10

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

We connected the app because of the positive reviews and recommendations on YouTube videos. It is really easy to manage. Maybe a guided tour for absolute beginners would be a good addition. We ran into an issue with our themes meta fields (no line breaks in translations). They ask for access to analyze the issue in the shop, you have to give them the needed rights. A day later they added "| newline_to_br" to the product.metafields.my_fields section entries and the issue was solved. (better just do not try by your own unless you understand the code and where to put this added code exactly). For me it was a quick and competent support. Thanks a lot, I know, that I chose the right app for my translations!

Using app

10 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Dec. 5, 2021

We have been using it for a week and we love it. It is a VERY intuitive, complete and organized app. It is the best one I've tried. Plus, I had a small issue with the appearance of the switcher on my website and they fixed it for me very rapidly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

El servicio de atención al cliente es muy bueno. Siempre amables y resuelven todas las dudas. Es muy cómoda de utilizar.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

The app is easy, user-friendly and very responsive. We use it for our 5-language online store and couldn't be more satisfied. The support team is simply great. Every question is answered within hours and they all are very competent and nice. Well done, team!

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 3, 2021

Not everything works (like translation of filters) but overal works fine. Customer service is responding quickly.

Using app

5 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Dec. 2, 2021

I was facing a challenging technical problem with translating my theme to Arabic but the team was very supportive and helpful to resolve it in a few hours. Thanks to you all.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

So far so good! I've translated about 75% of my store so far and already have the content live on my storefront and it's been super easy and intuitive to use! I had a question for the support team and got an answer back within an hour. I saw some previous comments about the app being slow and I was worried but I have over 500 products on my store and lots of pages and haven't experienced it being slow at all! Even refreshing products and collections is fine. I'm super happy so far!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Best app ever. It's not expensive. The support team is extremly helpful, competent and very quick react. I will put 10star if i could

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

The best translation app in the shopify app store. The support team is so helpful and quick to react. I am very please with the service and i highly recommend the app!!!

Using app

28 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 13, 2021

I Install this App, then I want to try other translate App, so I delete it, but the code still show on our first page. Today I have send the email for them, and request them to delete the code, I am waiting for them, let me send the update reviews after they works!

Using app

About 12 hours

Total reviews

2

Average rating

4.0

Developer Reply

... and so we did on a weekend immediately. All code has been removed. Your review stays. Reached out to you several times - no reply.

5 / 5 Share

Nov. 10, 2021

Really amazing costumer service, helpful, fast and friendly. Easy to connect with them through email and quick to answer.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0