All reviews

Rating Breakdown

  • 5
    89% (650 ratings)
  • 4
    5% (36 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (30 ratings)

Reviews with Text

  • 100% (727)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2021

Great and fast support available on this app. Was even able to help me with the code. Highly recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

Great support for this app, I always get quick and super helpful customer service !! Would recommend :)

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

The support teams replies very fast, finds the problem immediately, they are very helpful and friendly.

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

July 5, 2021

I just want to say customer service has been really helpful and kind. Quick and useful answers. Thanks!

Store

Lidia

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

July 2, 2021

I use this app for my website that is bilingual and it's amazing! Plus the support team is on point!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

July 1, 2021

Very very slow response. Servers are very slow in responding. We are stuck in going live and the support team is not helping the way they should be knowing the criticality of the issue. I hope this comment will make them look into the matter and respond to us. We are loosing time by every passing minute.

Using app

15 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 28, 2021

Very very slow app and difficult to navigate. The translations are really inaccurate, this is so time consuming!!!!!

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

June 25, 2021

Langify v2 Cons, found with my experience: - unable to manage pages from page builder, other than pagefly - impossible to translate the contents of the site (cart, account, etc.) - does not recognize all metafields - very complex and not very functional installation, always required technical support - language change menu stops working with each language change - performance dropped from 60 points to 49 points using this app (very little optimization)

Using app

3 days

Total reviews

2

Average rating

1.0

Developer Reply

Thank you fo your feedback and I'd like to use this reply to clarify some things! 1. It's simply not true that we do not support other page builders than pagefly. langify is using the native shopify translation API and almost all page builders are storing the generated HTML in separated theme templates instead of storing it in the regular shopify page description (which would make it easy to translate those in the regular way). That makes it hard to translate those pages and we are the only app that is using the native shopify translation API that supports translating such static templates. In short: langify allows you to translate all static strings generated by a page builder app of your choice in the "Static" section. 2. This is completely wrong! Again: langify is using the shopify translation API and therefore ALL internationalized theme strings, including the cart and account, can be translated in our "Theme" translation section. 3. That is true but we restricted the access to some metafield namespaces such as "global". We did that because lot's of apps and shopify itself uses such namespaces for internal codes that simply are not translatable. Just drop us a mail and we will whitelist your metafields. Due to that issue shopify now added public and private metafields but this needs to be adapted by all apps over time. 4. Not sure what you mean by complex as we have a very clear structure of translation sections such as "Products", "Collections", "Pages", etc. Always required technical support? I don't remember you getting in touch with us at all in regards to "technical issues" - if someone needs help we're ready to assist but it's definitely not like "everyone needs technical support" 5. langify comes with it's own switcher that works perfectly fine. langify also supports third party theme switchers. In some cases some themes need manual adjustments to work with langify but this is something that we can do for you. 6. Might repeat myself but langify is using the native shopify translation API and we do not inject much code. shopify is adding the translations on the server-side so the performance should be almost the same. And again: get in touch with us and we'll take care! P.S.: Noticed that you reviewed other translation apps with almost the same text. What's your intention?

4 / 5 Share

June 25, 2021

Just the loading of the apps sometimes little bit slow, but the Support team is fast response, and awesome! keep it up!

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 17, 2021

Langify support team has been very helpful. The agents responded and provided solution very promptly. Thanks! We appreciate your assistance!

Using app

About 2 years

Total reviews

17

Average rating

5.0

5 / 5 Share

June 16, 2021

Excellent support service. They respond to requests very quickly and are always ready to help in solving any problem.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

June 15, 2021

Took some time getting used to it, but after a while became easy to use. Very good value for money. Fantastic customer support - responses came nearly real time.

Store

uresta

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 12, 2021

fantastic translation app, easy to use and especially the auto translate is brilliant. Really great English, didn't need to use any other translation app. Support fantastic, Even Saturday evening very quick reply and solved the issue, highly tecommendable!

Using app

23 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Feb. 6, 2023

killed one day of sale and blame it on shopify while my shop never had any issue before installing langify

Using app

Over 1 year

Total reviews

22

Average rating

1.5

5 / 5 Share

June 1, 2021

Truly fantastic App. Super easy to use, great support team, you can translate every single word of your website and tune it if needed. And above all, the quality of the translation is above all standards. First class app.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Best app you can find for translation. It is really easy to use and their customer support is beyond my expectation!!!

Using app

About 20 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

May 20, 2021

Have been using Langify for over a year now. Top. If things are unclear or there are issues, support usually answers within minutes. Pricing is more than fair. Wouldn't choose any other app. Only wish: It's sad that the Langify Dashboard can only be accessed via the shopify Apps dashboard, meaning that all our translators must be granted unrestricted access to all our installed Shopify Apps. Please implement a direct login to the Langify Dashboard, ideally even limited to certain languages per translator.

Store

Ophena

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 16, 2021

I've been using this app for a few weeks now and I'm really excited. Customer service is also great.

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

May 13, 2021

Easy to use interface, including bulk importing. Great customer service. They were very kind and helped me customize the theme to fit my needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2021

WONDERFUL customer service. The app works perfectly. I use it for many stores and I highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0