All reviews

Rating Breakdown

  • 5
    91% (1,339 ratings)
  • 4
    4% (59 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (54 ratings)
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5 / 5 Share

July 15, 2021

I've been using Langify on several shops and it works great! The customer service is very professional and fast.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

Excellent Customer Service. Very fast and professional team. Tony is the best!! I advisee this app to translate your store. Best Regards

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 12, 2021

Great app for providing translated web content in additional languages. Customer support on hand for advice and questions.

Using app

2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

July 12, 2021

The app was working perfectly but has some serious issues lately. Trying to enter the app, it loads for a minute and then crashes. If I manage to load the app then it just continues to load every page for ages. I am hoping this will be fixed soon.

Using app

Over 3 years

Total reviews

1

Average rating

3.0

5 / 5 Share

July 12, 2021

[English > Arabic] The app is a must! Working as expected and better. Amazing support team, they will access your store, fix whatever problem you have, and finish the process in a matter of a few hours. Appreciate Tony and Michael for their great communication and responsiveness.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2021

Customer service was great. If you need translation app for your store, I strongly recommend this app.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 7, 2021

I had some issues with the app but they were very quick to respond. I will write another review after we launch to let you all know how the product is treating us in the long term.

Using app

5 months

Total reviews

2

Average rating

4.0

5 / 5 Share

July 7, 2021

Great app and amazing support! The interface is user friendly and when we needed any customization they did it for us very quickly!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2021

Indubbiamente una delle migliori app per le traduzioni! Molto intuitiva e funzionante. Assistenza TOP! Veloci e disponibili Consigliato

Store

SEFHT

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 6, 2021

Great and fast support available on this app. Was even able to help me with the code. Highly recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

Great support for this app, I always get quick and super helpful customer service !! Would recommend :)

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

The support teams replies very fast, finds the problem immediately, they are very helpful and friendly.

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

July 5, 2021

I just want to say customer service has been really helpful and kind. Quick and useful answers. Thanks!

Store

Lidia

Using app

Almost 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

July 2, 2021

I use this app for my website that is bilingual and it's amazing! Plus the support team is on point!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

July 1, 2021

Very very slow response. Servers are very slow in responding. We are stuck in going live and the support team is not helping the way they should be knowing the criticality of the issue. I hope this comment will make them look into the matter and respond to us. We are loosing time by every passing minute.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 28, 2021

Very very slow app and difficult to navigate. The translations are really inaccurate, this is so time consuming!!!!!

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

June 25, 2021

Langify v2 Cons, found with my experience: - unable to manage pages from page builder, other than pagefly - impossible to translate the contents of the site (cart, account, etc.) - does not recognize all metafields - very complex and not very functional installation, always required technical support - language change menu stops working with each language change - performance dropped from 60 points to 49 points using this app (very little optimization)

Using app

3 days

Total reviews

2

Average rating

1.0

Developer Reply

Thank you fo your feedback and I'd like to use this reply to clarify some things! 1. It's simply not true that we do not support other page builders than pagefly. langify is using the native shopify translation API and almost all page builders are storing the generated HTML in separated theme templates instead of storing it in the regular shopify page description (which would make it easy to translate those in the regular way). That makes it hard to translate those pages and we are the only app that is using the native shopify translation API that supports translating such static templates. In short: langify allows you to translate all static strings generated by a page builder app of your choice in the "Static" section. 2. This is completely wrong! Again: langify is using the shopify translation API and therefore ALL internationalized theme strings, including the cart and account, can be translated in our "Theme" translation section. 3. That is true but we restricted the access to some metafield namespaces such as "global". We did that because lot's of apps and shopify itself uses such namespaces for internal codes that simply are not translatable. Just drop us a mail and we will whitelist your metafields. Due to that issue shopify now added public and private metafields but this needs to be adapted by all apps over time. 4. Not sure what you mean by complex as we have a very clear structure of translation sections such as "Products", "Collections", "Pages", etc. Always required technical support? I don't remember you getting in touch with us at all in regards to "technical issues" - if someone needs help we're ready to assist but it's definitely not like "everyone needs technical support" 5. langify comes with it's own switcher that works perfectly fine. langify also supports third party theme switchers. In some cases some themes need manual adjustments to work with langify but this is something that we can do for you. 6. Might repeat myself but langify is using the native shopify translation API and we do not inject much code. shopify is adding the translations on the server-side so the performance should be almost the same. And again: get in touch with us and we'll take care! P.S.: Noticed that you reviewed other translation apps with almost the same text. What's your intention?

4 / 5 Share

June 25, 2021

Just the loading of the apps sometimes little bit slow, but the Support team is fast response, and awesome! keep it up!

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 24, 2021

Next level support on this app. Also very good handling and overview of the sections. Love it. Bravo guys!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

I use all parts of this app and works properly. Support is awesome! In some cases you will need to call them, dont worry, they are helpful.

Using app

3 months

Total reviews

4

Average rating

4.0