Rating

4.9

feedback

2,992

Reviews

chart

#601

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    22%
  • Less than a year
    54%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team members such as Helga, Duke, Thomas, Emily, Cass, Ress, and others. Customers appreciate the quick response times, efficient issue resolution, and helpful guidance offered by the support team. The app itself is described as user-friendly, offering a wide range of design elements and templates for easy customization. Users also highlight the flexibility of the app, its compatibility with different themes, and the seamless experience it provides for building landing pages. However, there are a few mentions of minor issues with page layout and publishing, which were promptly addressed by the support team.

Highlights

Exceptional customer support and quick issue resolution
User-friendly interface and wide range of design elements
Flexibility and compatibility with different themes
Minor issues with page layout and publishing
Efficient and helpful guidance from support team

Rating Breakdown

  • 5
    96% (2,870 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2025

excellent app, and lots of free sections, unlike other platforms! Helga gave very good service when i encountered an issue. thank you

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Razzle, Thank you so much for your amazing 5-star review! We're thrilled to hear that you're enjoying LayoutHub and finding our free sections useful. It truly means a lot to know that our support, especially from me, Helga, could assist you when you needed help. Providing excellent customer service is my top priority, and your kind words motivate me even more! If you ever need further assistance or have any feedback, please don't hesitate to reach out. I'm always here to help! Thanks again for your support, and I look forward to continuing to assist you. Best regards, Helga | LayoutHub Team

5 / 5 Share

March 20, 2025

Is very user friendly, but was suggested to switch to the Beae app. being there's less maintenance done on this app. But I loved it for the time I was using it. As well the team help me switch and transfer my pages. Which is really what this review is about, being I was only able to use it briefly...there responsiveness and willingness to help was and is GREATLY Appreciated. Not big on paying for app's...but... If I'm going to pay, THIS IS DEFINTLY WHAT YOU WOULD PAY FOR!!! To Eddy and the team...Much Luv 4u and One Luv 2u

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Aaron, Thank you so much for your thoughtful feedback! I’m really glad I could help and that you had a positive experience. Your satisfaction is my top priority, and I truly appreciate you taking the time to share your thoughts. If there’s anything else I can do for you, please don’t hesitate to reach out. I’m always here to help! Best regards, Eddy, Customer Success Team | LayoutHub

5 / 5 Share

March 19, 2025

Their service was great and helped me out a lot.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Eric, Wow! Your kind words made our day! 😊 We're beyond grateful for your support and thrilled to hear that you’ve had a fantastic experience with our team. A huge thank you for the special shoutout! 💙 If you ever need anything, we're always here to help. Wishing you continued success with your store! 🚀 Best regards, Duke | LayoutHub Team

1 / 5 Share

March 9, 2025

non fa pagine prodotto e vuole registrazione non si integra con shopify ma in un loro sito

Using app

25 minutes

Total reviews

4

Average rating

2.5

Developer Reply

Ciao Esspyluxe, Mi chiamo Cass Harper e sono il Customer Success Manager di LayoutHub. Ci dispiace sapere che la tua esperienza con LayoutHub non è stata soddisfacente. Vogliamo rassicurarti che LayoutHub è completamente compatibile con Shopify e che la creazione di pagine prodotto è disponibile nei piani superiori, come indicato nella nostra policy. Ci dispiace per qualsiasi inconveniente tu abbia riscontrato e comprendiamo la tua frustrazione. Vorremmo avere l'opportunità di risolvere la situazione nel miglior modo possibile per te. Ti invitiamo a reinstallare l’app LayoutHub e a contattarci semplicemente rispondendo a questa email. Siamo certi che potremo trovare una soluzione soddisfacente per il tuo caso. Siamo a tua completa disposizione e speriamo di sentirti presto! Un caro saluto, Cass Harper Customer Success Manager | LayoutHub

5 / 5 Share

March 8, 2025

Une très belle application, bien conçue et efficace ! L’équipe de support est exceptionnelle, toujours réactive et professionnelle. Un immense merci à Ress pour son aide précieuse et son accompagnement de qualité. Son professionnalisme fait toute la différence ! Je recommande sans hésitation.

Store

Paelora

Using app

13 days

Total reviews

3

Average rating

3.7

Developer Reply

Dear Paola, I truly value the time you took to share your feedback. It’s a vital part of how we refine our services to better serve you. If there's anything you need — whether it’s a question, a technical issue, or simply more information — please don’t hesitate to reach out. I’m here to help and will do my best to provide prompt support. Best regards, Ress, Layouthub Team

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more