Rating

4.9

feedback

1,325

Reviews

chart

#298

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    13%
  • Less than a month
    38%
  • Less than a year
    32%
  • More than a year
    13%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and quick response times of the support team. Users highlighted specific support team members like Dave, Thomas, Eddy, Amozz, Anna, Ress, Duke, Sheldon, James, and Cass for their professionalism, knowledge, and dedication to solving issues. The app itself was described as easy to use, with clean and flexible layouts that save time when building pages. Customers appreciated the personalized assistance they received, making their experience with the app highly satisfactory. However, there were a few reviews that mentioned minor issues or the need for improvements in certain areas.

Highlights

Exceptional customer service and quick response times
Ease of use and clean, flexible layouts
Personalized assistance and dedicated support team members
Minor issues or areas for improvement
Positive user experience and satisfaction

Rating Breakdown

  • 5
    97% (1,279 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,298)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2025

5 stars. Dave did an amazing job supporting my issue right away. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Alex; Thank you so much for your wonderful review! It brightens our day knowing that you enjoyed our Support Team so much. Your feedback encourages us to keep improving so we can provide the best service possible, I hope we can continue to work with each other and help to grow your store even more. If you ever need help again, don’t hesitate to reach out. Best regards, Dave | Layouthub Support Team

5 / 5 Share

Dec. 14, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Ynes, Thank you so much for take your time to leave a rating about my service. My team and my will continue to strive to provide the best possible service quality for you and all our customers. Thank you for your review, it's a great motivation for us to grow. Best regards, Duke | LayoutHub Customer Success Team

5 / 5 Share

Dec. 8, 2025

THOMAS FROM LAYOUTHUB WAS GREAT, FAST RESPONSE AND CORRECT INFORMATION GIVEN. HIGHLY RECOMMEND

Store

BASICSS

Using app

1 minute

Total reviews

5

Average rating

5.0

Developer Reply

Dear Bobby, Thank you so much for take your time to leave a review about my service. My team and my will continue to strive to provide the best possible service quality for you and all our customers. Thank you for your review, it's a great motivation for us to grow. Best regards, Thomas | LayoutHub Customer Success Team

5 / 5 Share

Dec. 4, 2025

Merci à Eddy qui assiste avec beaucoup de professionnalisme. Il m'a aidé à paramétrer ma page.

Using app

19 days

Total reviews

3

Average rating

4.7

Developer Reply

Dear Amelia, Thank you so much for your kind words. I’m really glad to hear that you found the service helpful and the features functional for your needs. It’s always encouraging to know that the tools we build truly support your work and help you move forward with confidence. If you ever need assistance, have questions, or want to explore more ways to optimize your store, I’m always here and happy to help. Your experience matters a lot to us, and we’ll continue doing our best to make everything smooth and enjoyable. Best regards, Eddy | LayoutHub Customer Success Team

5 / 5 Share

Dec. 3, 2025

This is a really useful app and well worth recommending.

Using app

2 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Dear Emily; Thank you so much for your wonderful review! It brightens our day knowing that you enjoyed our Support Team so much. Your feedback encourages us to keep improving so we can provide the best service possible, I hope we can continue to work with each other and help to grow your store even more. If you ever need help again, don’t hesitate to reach out. Best regards, Dave | LayoutHub Support Team

All reviews

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