Rating

4.9

feedback

2,980

Reviews

chart

#524

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    23%
  • Less than a year
    54%
  • More than a year
    15%

Reviews Summary

LayoutHub is highly praised for its user-friendly interface, extensive template library, and exceptional customer support. Users appreciate the flexibility of customizing elements to match their brand's style and the 24/7 availability of the support team. Positive themes include the quick resolution of issues, helpful and patient support staff like Cass, Duke, and Thomas, and the app's ability to transform websites professionally. However, there were a few instances where users faced challenges with page creation or experienced issues with the app's functionality. Overall, LayoutHub is recommended for its ease of use, variety of design options, and top-notch customer service.

Highlights

User-friendly interface and extensive template library
Exceptional customer support and 24/7 availability
Flexibility in customizing elements to match brand style
Quick resolution of issues and helpful support staff like Cass, Duke, and Thomas
Challenges with page creation and occasional app functionality issues

Rating Breakdown

  • 5
    95% (2,842 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (19 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 30, 2024

it is super easy to use, and customer service is always great

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

I had the pleasure of being assisted by Ress, and I couldn't be happier with the support I received! He was incredibly responsive and resolved my issue in no time. What stood out was his attention to detail—he even sent pictures to guide me step-by-step, making the process so much easier. Thanks to his help, my website page is now perfect. Highly satisfied and grateful for such exceptional service!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Dear You, I'm Ress from support team. Thank you so much for your kind words. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Ress | LayoutHub Customer Success Team

5 / 5 Share

Nov. 28, 2024

The problem was solved very professionally and very quickly!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Dimii, I'm Cass from support team. Thank you so much for your kind words. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Cass | LayoutHub Customer Success Team

5 / 5 Share

Nov. 26, 2024

Very responsive to app questions and are willing to go the extra mile even with feature updated to ensure the app performed perfectly in our store. Highly recommend!

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Dear Nathan, Thank you so much for sharing your wonderful experience with LayoutHub! Our team is committed to providing the best possible experience, and it means the world to us to know we made such a positive impact on your project. Best regards, Cass | LayoutHub Customer Success Team

5 / 5 Share

Nov. 25, 2024

Best customer support. ALWAYS respond quickly and help. With this app, it's easy to create templates and make a hell lot of work easy. Thank you, Duke and all the team.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ishu, Thank you so much for recommend the app to other customer. If there’s anything you need, don’t hesitate to reach out—we’re here to help. Duke | LayoutHub Customer Support Team

All reviews

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