Rating

4.9

feedback

1,334

Reviews

chart

#204

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    13%
  • Less than a month
    37%
  • Less than a year
    32%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App highlight the exceptional customer service provided by the support team. Customers consistently praise the quick response times, knowledgeable assistance, and willingness of the support staff to go above and beyond to solve any issues. Many reviewers specifically mention the names of the support team members who helped them, such as William, Anna, Amozz, Eddy, Duke, Ress, James, Sheldon, Thomas, and Cass. The app itself is also commended for being easy to use, with clean and visually appealing layouts that save time when building pages. Overall, the positive themes in the reviews revolve around excellent customer service, user-friendly interface, and efficient problem-solving.

Highlights

Exceptional customer service provided by the support team
User-friendly interface and clean, visually appealing layouts
Efficient problem-solving and willingness to go above and beyond
Specific mentions of support team members like William, Anna, Amozz, Eddy, Duke, Ress, James, Sheldon, Thomas, and Cass
Appreciation for quick response times and knowledgeable assistance

Rating Breakdown

  • 5
    96% (1,286 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,306)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2026

Easy to use and customer service was top notch!

Using app

--

Total reviews

2

Average rating

5.0

3 / 5 Share

Feb. 8, 2026

Using app

About 5 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi Carmen, Thank you so much for taking the time to leave us a 3-star review. I truly appreciate it. I noticed that you did not include any additional comments, so I wanted to personally reach out and understand your experience better. If there was anything that did not meet your expectations or if you felt something was missing during your experience, I would be very grateful if you could share that with me. Your honest feedback would help us identify what we can do better and allow me to personally make sure you receive the level of support you deserve. Please don't hesitate to share your thought with us, we're always here to help Best regards, Amozz | LayoutHub Customer Success Team

5 / 5 Share

Feb. 6, 2026

Incredibly responsive customer service! I would highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Abby, Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations. If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need. Sincerely, William | LayoutHub Customer Success Team

5 / 5 Share

Feb. 5, 2026

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Josip, Thank you so much for taking the time to share your wonderful feedback with us. We’re truly happy to hear that you’re enjoying LayoutHub and that our customer service made a positive impression on your experience. Providing a powerful app together with reliable and responsive support is always our top priority. Your kind words let us know that we’re heading in the right direction, and they motivate our entire team to keep improving every day. If you ever need assistance with building pages, customizing layouts, or exploring new features, please don’t hesitate to reach out. We’ll always be glad to support you and help your store grow. Kind regards, Eddy | LayoutHub Customer Success Team

5 / 5 Share

Feb. 2, 2026

It's Great ! Anna

Store

Nestify

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello Mag, Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations. If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need. Warm regards, Anna | LayoutHub Customer Success Team

All reviews

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