Rating

4.9

feedback

1,334

Reviews

chart

#191

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    13%
  • Less than a month
    36%
  • Less than a year
    31%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Many users mentioned specific support representatives like William, Anna, Duke, Eddy, and Amozz who were extremely helpful, patient, and quick to resolve issues. Customers appreciated the ease of use of the app for creating web pages and the quick response times for solving problems. However, there were a few mentions of the app needing more updates and additional design options to enhance user experience. Overall, the exceptional customer service and user-friendly interface were highlighted as the key strengths of the app.

Highlights

Excellent customer service and support
User-friendly interface for creating web pages
Need for more updates and design options

Rating Breakdown

  • 5
    96% (1,287 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,303)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

I got help when I needed, superfast!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

LayoutHub has been an absolute game-changer for my workflow. The interface is incredibly user-friendly—honestly, it’s as easy as pie to get started, even for beginners. What really stands out is the wide variety of templates, which give you plenty of options to hit the ground running without reinventing the wheel. On top of that, the support team truly goes above and beyond. Eddy, in particular, deserves a shoutout—he’s lightning-fast and always gets straight to the point, solving issues in no time. It’s rare to find someone who’s so on the ball and consistently delivers top-notch support. All in all, LayoutHub ticks all the right boxes. If you’re looking for a tool that works like a charm and comes with stellar support, this one is a no-brainer.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2026

I'm enjoying this app more than I thought, but the icing on the cake was the support I received from Eddy today. I'm not a coder so he was very helpful in getting me started.

Using app

35 minutes

Total reviews

23

Average rating

5.0

Developer Reply

Hi Robert, Thank you so much for taking the time to share your wonderful feedback with us. We’re truly happy to hear that you’re enjoying LayoutHub and that our customer service made a positive impression on your experience. Providing a powerful app together with reliable and responsive support is always our top priority. Your kind words let us know that we’re heading in the right direction, and they motivate our entire team to keep improving every day. If you ever need assistance with building pages, customizing layouts, or exploring new features, please don’t hesitate to reach out. We’ll always be glad to support you and help your store grow. Kind regards, Eddy | LayoutHub Customer Success Team

5 / 5 Share

March 17, 2026

Die App ist sehr intuitiv und benutzerfreundlich und außerdem haben sie einen super Service, wenn man nicht mehr weiter weiß.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Daniel, vielen Dank für Ihr Feedback. Es freut mich sehr, dass Sie so positive Erfahrungen gemacht haben, und ich bedanke mich herzlich dafür, dass Sie sich die Zeit genommen haben, uns dies mitzuteilen. Es ist immer schön zu hören, dass alles reibungslos verlaufen ist und Ihre Erwartungen erfüllt hat. Sollten Sie jemals wieder Unterstützung benötigen, sei es bei Fragen, Verbesserungsvorschlägen oder einfach beim Erkunden weiterer Funktionen, können Sie sich jederzeit gerne an uns wenden. Ich bin immer für Sie da und helfe Ihnen gerne weiter. Herzliche Grüße, Eddy | LayoutHub Customer Success Team

5 / 5 Share

March 13, 2026

Anna was incredible! Thank you for your amazing support!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Patricia, Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations. If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need. Warm regards, Anna | LayoutHub Customer Success Team

All reviews

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