All reviews

Rating Breakdown

  • 5
    96% (1,279 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,301)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 7, 2025

Using app

Over 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Kaaspeed-USA, Thank you so much for taking the time to leave us a review. We're truly grateful for your support and happy to know you've had a positive experience with our app. However, we noticed that your review didn’t include any specific feedback. Without knowing the details, it’s a bit difficult for us to understand if there's anything we can improve or if you encountered any issues. We’re always looking to grow and enhance our service, so if there’s anything at all you’d like to share, we’d really appreciate hearing from you. Your input, no matter how small, it can help us serve you and other users better. Please feel free to reach out to us anytime. Our team is here and ready to support you. Warm regards, James | LayoutHub Customer Success Team.

4 / 5 Share

Aug. 11, 2024

I really like the app and options. I had trouble publishing; standard page would not completely publish. Cass with LayoutHub fixed the issue for me promptly. That I can appreciate! Other than that, I think this is a tool I could use.

Using app

5 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi Emma, Your review not only helps us understand how we're doing but also assists potential customers in making informed decisions. Your input is vital to our continuous improvement efforts. Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon. Cass | Layouthub Customer Success Team

4 / 5 Share

May 15, 2024

LOVED the online chat support!!!!!! The app may get a better rating once I use it more, not that well versed yet.

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Dear Tricia, Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day. We are so lucky that you trust us to use our products. We hope to continue to serve you in the future. Don't hesitate, contact us whenever you need. Best regards, Cass | Customer Success Team

4 / 5 Share

July 26, 2023

The app is a bit clunky to work with (editing/cropping photos, not super intuitive) but it was good overall and had responsive tech support when we needed assistance.

Using app

8 months

Total reviews

5

Average rating

4.6

4 / 5 Share

May 6, 2023

Andy helped me get my page working nicely within my website, quickly. I appreciate the prompt service and assistance. The night before Saul helped me with several issues, quickly and efficiently. Both were very prompt. Good customer service.

Using app

Almost 2 years

Total reviews

2

Average rating

2.5

4 / 5 Share

Jan. 21, 2023

Thanks Andy for your precious time guidence and Openion which i was asking for. you are such a great supporter.

Using app

About 4 hours

Total reviews

6

Average rating

4.7

4 / 5 Share

Jan. 9, 2023

They have great customer service, I chatted with Caroline because I couldn't find the save button in the editor, she helped me save the page by hitting the Publish button that popped up in the modal. I was trying to save draft, and then hit publish on the top right. The correct way is to hit publish in the middle of the screen.

Using app

10 months

Total reviews

5

Average rating

4.4

4 / 5 Share

Dec. 26, 2022

I was having issues with my slideshow and countdown not showing up on my home page, after I upgraded. Andy offered to take a look, and had it showing up within 2 minutes. He spent a lot of time with me, trying to work out other issues I ended up having, and it was greatly appreciated.

Using app

About 5 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 25, 2022

Saul was great whenever we did not understand something! Would recommend this app if you want a great website!

Using app

About 2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 7, 2022

Has been a bit tricky to navigate some things but support team are excellent. Saul has been beyond helpful to resolve!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 22, 2022

Helpful app to do create a custom page layout and very helpful prompt support. Much appreciated. Thank you!

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

July 15, 2022

Great app, does what i need it to do, was having trouble setting up a page but chatted with Andy on Live chat and he help sort my problem out really quick and easy. Great service thank you.

Using app

About 5 hours

Total reviews

2

Average rating

4.0

4 / 5 Share

June 9, 2022

I have used this app to build several pages and I'm really happy with the results! Docking 1 star because I've had some difficulty in consistency, but customer service is amazing! Olivia helped me fix several things I was unable to figure out. So helpful! - Marin

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

May 2, 2022

Easy to use app and great support. Andy helped me with some early morning questions and even recorded a video for me to reference in case I needed help again. Great way to make beautiful pages without coding!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 14, 2022

Customer Service was quick and helpful. The app is not as intuitive so it'll some time to get used to but overall very happy with the app.

Using app

2 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 7, 2022

Nice app, helped a lot when it was harder to create page templates. Shopify 2.0 might make it easier now though. I'm especially happy with the customer services.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 3, 2022

The app is absolutely great and easy to use. The results are looking very good and the support is really helpfull and kind, nothing is a problem to ask and they are ready to assist at any time needed. Unfortunately the app isnt fully compatible with Omnisend (it captures the sign-ups but doesnt fire the automations) and therefore most probably I must uninstall it but except for this issue I would highly recommend.

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 26, 2022

Using the free plan and the features are great. Support from Olivia was sper quick and fixed the problem straight away.

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 2, 2021

The app offers great Shopify integration, and that’s why we love it, but the actual page designer feels very restrictive compared and inflexible to similar competitors like Squarespace. However, this hasn’t been a problem for us, because whenever we’ve run into a problem where LayoutHub’s default blocks don’t work for us, we’ve always been able to reach out to their support and very quickly get them to do custom design just for us! LayoutHub’s support is incredibly helpful and makes using their app very stress-free.

Using app

9 months

Total reviews

3

Average rating

4.7

4 / 5 Share

June 25, 2021

Not to bad pretty easy to pick up and learn could use some more page editing options like Elementor has on WordPress, overall not bad. :)

Using app

4 months

Total reviews

1

Average rating

4.0