LayoutHub ‑ Easy Page Builder

Dear Lovedomart, Your review is from quite a while ago, but we’re so happy to see that your store is still up and running, we truly hope your business is going great. I also want to take a moment to apologize that, back then, the app’s features and plan details may not have been as clear as they should have been, and our support wasn't yet at the level you deserved. Since then, I’ve come on board as the new Customer Success Manager and rebuilt our support team from scratch. We've taken feedback like yours to heart and invested in training a new, highly knowledgeable team who are here to provide friendly, personal support every step of the way. We've also been making significant updates and improvements to the app itself. We’d really appreciate the chance to support you again sometime soon. I’m confident you’d notice a big difference in the way we do things today. Thank you for helping us grow, and we’d love to show you what we can do for you in the future. Warm regards, Cass Harper Customer Success Manager | LayoutHub Easy Page Builder

Dear Tiana Bay, Although your review is from quite some time ago, we’re really glad to see that your store is still up and running, we truly hope your business is going well. We also want to take a moment to sincerely apologize for the experience you had back then. At that time, our Customer Support was handled by a different team, and we’re very sorry that we didn’t live up to your expectations and that the app itself had issues that may have caused you further inconvenience. Since then, I’ve joined as Customer Success Manager and have rebuilt our support team entirely. We’ve invested a lot into training and improving our processes, so I’m confident that your next experience with us would feel much more supportive and valuable. On top of that, LayoutHub itself is going through major updates and improvements, making it more stable and feature-rich. If you ever feel like giving us another try, we’d really appreciate the chance to show you the changes we’ve made and help you achieve even better results. Thanks again for your past feedback, it’s been a big part of our growth. Wishing you all the best, and we’d love to support you again if you ever decide to return. Warm regards, Cass Harper Customer Success Manager | LayoutHub Easy Page Builder

Dear MicroClimate, I am Cass Harper - Customer Success Manager at Layouthub Easy Page Builder. Although your review was quite some time ago, we noticed that your store is still active, and we truly hope your business is doing well! First of all, we’d like to sincerely apologize for the disappointing experience you had with us in the past. That period was under a different Customer Support team, and unfortunately, we did not live up to the standard you deserved. Since then, I have taken on the role of Customer Success Manager and built a completely new, well-trained support team. We’ve invested a lot of time into training our team with the knowledge and skills they need to ensure every customer interaction is helpful, friendly, and valuable. Your feedback, along with that of many other customers, has played a big role in these improvements. On top of this, we’re also making significant upgrades to the product itself, so we’d truly appreciate another chance to show you the new and improved LayoutHub experience. If you ever decide to give us another try, we’d be honored to support you again and demonstrate the level of service and value that you deserve. Thank you so much for your past support, and we wish you continued success with your business. Warm regards, Cass Harper Customer Success Manager | LayoutHub Easy Page Builder