All reviews

Rating Breakdown

  • 5
    96% (1,286 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,306)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 10, 2026

Easy to use and customer service was top notch!

Using app

--

Total reviews

2

Average rating

5.0

3 / 5 Share

Feb. 8, 2026

Using app

About 5 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi Carmen, Thank you so much for taking the time to leave us a 3-star review. I truly appreciate it. I noticed that you did not include any additional comments, so I wanted to personally reach out and understand your experience better. If there was anything that did not meet your expectations or if you felt something was missing during your experience, I would be very grateful if you could share that with me. Your honest feedback would help us identify what we can do better and allow me to personally make sure you receive the level of support you deserve. Please don't hesitate to share your thought with us, we're always here to help Best regards, Amozz | LayoutHub Customer Success Team

5 / 5 Share

Feb. 6, 2026

Incredibly responsive customer service! I would highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Abby, Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations. If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need. Sincerely, William | LayoutHub Customer Success Team

5 / 5 Share

Feb. 5, 2026

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Josip, Thank you so much for taking the time to share your wonderful feedback with us. We’re truly happy to hear that you’re enjoying LayoutHub and that our customer service made a positive impression on your experience. Providing a powerful app together with reliable and responsive support is always our top priority. Your kind words let us know that we’re heading in the right direction, and they motivate our entire team to keep improving every day. If you ever need assistance with building pages, customizing layouts, or exploring new features, please don’t hesitate to reach out. We’ll always be glad to support you and help your store grow. Kind regards, Eddy | LayoutHub Customer Success Team

5 / 5 Share

Feb. 2, 2026

It's Great ! Anna

Store

Nestify

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello Mag, Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations. If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need. Warm regards, Anna | LayoutHub Customer Success Team

5 / 5 Share

Feb. 1, 2026

Great app and great customer service

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Key To Life, Thank you so much for taking the time to share your wonderful feedback with us. We’re truly happy to hear that you’re enjoying LayoutHub and that our customer service made a positive impression on your experience. Providing a powerful app together with reliable and responsive support is always our top priority. Your kind words let us know that we’re heading in the right direction, and they motivate our entire team to keep improving every day. If you ever need assistance with building pages, customizing layouts, or exploring new features, please don’t hesitate to reach out. We’ll always be glad to support you and help your store grow. Kind regards, James | LayoutHub Customer Success Team

5 / 5 Share

Feb. 1, 2026

it was quick help

Using app

44 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi SoftStitch, Thank you very much for your positive review. We’re glad to know that our team was able to assist you quickly and that the support met your expectations. At LayoutHub, we understand how important timely help is when running an online store. That’s why we always aim to respond promptly and provide clear, effective solutions so you can stay focused on your business. Your feedback means a lot to us and encourages our team to continue delivering fast and dependable support. If you need any further help or have questions in the future, please feel free to contact us anytime. Kind regards, James | LayoutHub Customer Success Team

5 / 5 Share

Jan. 31, 2026

I needed support in editing our webpages and Duke provided very helpful support and assistance.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ian, Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations. If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need. Warm regards, Duke | LayoutHub Customer Success Team

5 / 5 Share

Jan. 28, 2026

William was great to chat with and very helpful! Many thanks, Matilda

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Matilda, Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations. If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need. Warm regards, William | LayoutHub Customer Success Team

5 / 5 Share

Jan. 28, 2026

This app works really well and is easy to use to make nice looking pages quickly. But even better, the chat support is great. You get connected with a real human right away, and they know what they're doing. Extremely helpful and answered my questions fast. Good app, and customer service.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Chris, Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and are delighted to hear that you find LayoutHub simple and easy to use. We’re especially happy to know that when you ran into an issue, our live support team was able to assist you quickly and resolve it effectively. Providing fast, friendly, and reliable support is always one of our top priorities, so your feedback really means a lot to our entire team. Your recommendation motivates us to keep improving both our app and our service, so we can better support merchants like you in creating beautiful, high-converting Shopify pages. If you ever have any questions, need further assistance, or would like to explore more features, please don’t hesitate to reach out. We’re always here and happy to help. Thank you once again for choosing LayoutHub. We wish you great success with your store and continued growth ahead Warm regards, Eddy | LayoutHub Customer Success Team

5 / 5 Share

Jan. 27, 2026

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Zel, Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations. If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need. Warm regards, Anna | LayoutHub Customer Success Team

5 / 5 Share

Jan. 26, 2026

The support team were fantastic. William from the support desk help me solve a tricky coding issue and went as far as sending me a how to video to solve it. Nice to see people going the extra distance to help! Would highly recommend.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Avid Group, Thank you so much for your kind and thoughtful feedback. I’m really happy to hear that the customer service met your expectations and that the coding issue is solved. Being helpful is always our top priority. It’s always a pleasure to help and make sure everything runs smoothly for you. Your trust and appreciation motivate me to continue providing the best possible support, no matter how big or small the request may be. If you ever need assistance again or want to improve your pages further, please feel free to reach out anytime. I’m always here and glad to help. William | LayoutHub Customer Success Team.

5 / 5 Share

Jan. 25, 2026

Eddy, me ajudou demais em minhas criação de landing page é um otimo profissional, você pode enviar para ele uma prints com ideias e ele cria algo igual, ou muito semelhante, é uma otima ajuda para criar suas ideias de landing page

Store

SendMix

Using app

1 minute

Total reviews

3

Average rating

5.0

Developer Reply

Olá Allison, Muito obrigado por compartilhar seu feedback. Fico muito feliz em saber que você teve uma ótima experiência e agradeço muito por ter dedicado um tempo para nos contar. É sempre gratificante saber que tudo correu bem e atendeu às suas expectativas. Se precisar de ajuda novamente, seja para orientações, sugestões de melhorias ou simplesmente para explorar mais recursos, fique à vontade para entrar em contato a qualquer momento. Estou sempre à disposição e feliz em ajudar quando precisar. Atenciosamente, Eddy | Equipe de Sucesso do Cliente da LayoutHub

5 / 5 Share

Feb. 3, 2026

Duke and William have been very helpful. App can be a little confusing, but the staff are helpful and on it! Even if I am confused or stuck someone is always ready to help!

Using app

Over 5 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello Sophie, Thank you very much for your 4-star rating! 🌟 We truly appreciate you taking the time to share your thoughts and rate both our app and the quality of our customer service. We noticed that you haven’t provided more specific feedback about your experience (perhaps you were busy), and we completely understand. However, we’d genuinely love to understand more — what didn’t quite meet your expectations, or what we could do better to give you an even smoother experience going forward. Your feedback is truly valuable to us, and it plays a big role in helping us grow and provide the best possible service to you and other users. That’s why we’d love to reach out to you via email to hear more about your experience in detail. Please don’t hesitate to share any thoughts, whether big or small, we’re always here and ready to listen! Warm regards, Duke | LayoutHub Customer Support Team

5 / 5 Share

Jan. 18, 2026

First and foremost, the customer service on this application is top notch. I particularly have to highlight Amozz, Eddy, and James for their around the clock support. I'm not a huge fan of Shopify's built-in creator for the front end of my store and I've found this app extremely useful for creating a store that meets my expectations.

Store

Threvek

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jay, Thank you so much for taking the time to share such thoughtful feedback. I’m truly glad to hear that the customer service stood out to you and that the support from our team has made a real difference. I’ll be sure to pass along your kind words to Eddy and James as well, as we all genuinely care about being available and supportive whenever you need us. I also appreciate you sharing your experience with Shopify’s built in creator. It means a lot to know that Beae has helped you build a front end that better matches your expectations and gives you more control and flexibility. Helping you feel confident and satisfied with your store is exactly what we aim for. If you ever need further assistance, want to refine your pages, or explore new ideas for your store, please feel free to reach out anytime. We’re always here to support you and grow alongside your business. Best regards, Amozz | LayoutHub Customer Success Team

5 / 5 Share

Jan. 13, 2026

Surprisingly the best customer service experience I've ever had. William and Anna both diagnosed over 6 problems for me and solved them within an hour or two, while I was at work. Incredible. Thank you both!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Barry, Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations. If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need. Warm regards, Anna | LayoutHub Customer Success Team

5 / 5 Share

Jan. 11, 2026

Very very helpful thank you!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Dear Sam, Thank you so much for your wonderful review! It brightens our day knowing that you enjoyed our Support Team so much. Your feedback encourages us to keep improving so we can provide the best service possible, I hope we can continue to work with each other and help to grow your store even more. If you ever need help again, don’t hesitate to reach out. Best regards, Duke | LayoutHub Support Team

5 / 5 Share

Jan. 7, 2026

Ich finde diese App sehr gut, sie hat sehr gute Features. Auch der Support antwortet sehr schnell und ist sehr freundlich und hilfsbereit.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jaron, Vielen Dank für dein positives Feedback. Es freut mich sehr zu hören, dass dir die App und ihre Funktionen gefallen und dass du den Support als schnell, freundlich und hilfsbereit erlebt hast. Genau das ist unser Ziel, dich nicht nur mit guten Features, sondern auch mit verlässlicher Unterstützung zu begleiten. Solltest du in Zukunft Fragen haben, neue Funktionen ausprobieren wollen oder Hilfe bei der Optimierung deiner Seiten benötigen, stehe ich dir jederzeit gerne zur Seite. Es ist schön zu wissen, dass du dich gut betreut fühlst, und ich freue mich darauf, dich weiterhin unterstützen zu dürfen. Beste Grüße, Amozz | LayoutHub Kundenservice Team

5 / 5 Share

Dec. 22, 2025

Great experience!

Using app

1 minute

Total reviews

2

Average rating

5.0

Developer Reply

Hi Andrew, Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations. If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need. Warm regards, Amozz | LayoutHub Customer Success Team

5 / 5 Share

Dec. 20, 2025

5 stars. Dave did an amazing job supporting my issue right away. Thank you!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Alex; Thank you so much for your wonderful review! It brightens our day knowing that you enjoyed our Support Team so much. Your feedback encourages us to keep improving so we can provide the best service possible, I hope we can continue to work with each other and help to grow your store even more. If you ever need help again, don’t hesitate to reach out. Best regards, Dave | Layouthub Support Team