All reviews

Rating Breakdown

  • 5
    96% (1,280 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,302)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2024

It's great , Love thiss

Store

My Store

Using app

3 days

5 / 5 Share

March 3, 2024

I had an issue with one of the images on my site and I contacted customer service via chat. Cass was very friendly and so helpful. They fixed my issue very quickly and I appreciate that. thank you! 5 Stars!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Really helpful and quick. Was able to solve all issues for me in a short space of time

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, It’s Dominique here from LayoutHub support team. Hope you have a nice day, thank you so much for spending time leaving us a meaningful review. It means a lot to us, please don’t hesitate to contact us anytime you need help. BR Dominique

5 / 5 Share

Feb. 19, 2024

Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear, I'm Duke from support team. Thank you so much for taking the time to leave us a rating! We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction. Thanks again for choosing us! Best regards, Duke | LH Customer Success Team

5 / 5 Share

Feb. 19, 2024

Your customer service is great!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

The chat support people are very helpful. :)

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

LayoutHub has made my Shopify experience so much better. The customizability is top notch. I've ran into a few issues, but their support team is the best and always is able to help me figure out the issue.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Thank you Duke for being so quick and efficient on assisting me with some changes. It’s this level of service that reinforces my trust in this App. Once again, thank you Duke who turned our challenges into a seamless experience. Five stars well earned!

Using app

About 20 hours

Total reviews

8

Average rating

4.5

Developer Reply

Dear, I'm Duke from support team. Thank you so much for taking the time to leave us a rating! We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction. Thanks again for choosing us! Best regards, Duke | Customer Success Team

5 / 5 Share

Jan. 28, 2024

The app usually works flawlessly but after switching to a newer Shopify 2.0 theme I had an issue where the page I was building worked in the page editor itself but after publishing it and checking the live site nothing worked. I went to the support chat bubble and within seconds Duke answered and corrected the issue. I was not only pleased that he resolved the issue but also answered on a Sunday. Thanks Duke!!!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | Customer Success Team

5 / 5 Share

Jan. 26, 2024

Nice customer service and highly recommended! I do the new block design with them and feel satisfied with the final results

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for your kind words! We're delighted to hear that you had a nice experience with our customer service and are satisfied with the final results of the new block design. If you have more design projects or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience continues to be positive. Best regards, Jesse | LayoutHub Support Team

5 / 5 Share

Jan. 26, 2024

Customer service was speedy and efficient. Their live chat is great!

Store

ZOKU

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your positive feedback! We're pleased to hear that our customer service was speedy and efficient, and you found our live chat to be great. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience remains smooth and efficient. Best regards, Jesse | LayoutHub Support Team

5 / 5 Share

Jan. 25, 2024

Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | LH Customer Success Team

5 / 5 Share

Jan. 21, 2024

she is really so quick and awesome. I am satiesfied with her resoponse Dominique <3

Store

Comfee

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

LayoutHub is an easy-to-use platform! I've encountered only a few issues, and each time the customer support has been especially helpful. Duke fixed my problems within minutes! I would reccommend this platform.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | Customer Success Team

5 / 5 Share

Jan. 13, 2024

love the customer support, solve the problems in few minutes!

Store

Jaspets

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your kind words! Providing quick and effective solutions is our priority, and we're here to assist you whenever you need. If you have any more questions or encounter further issues, please feel free to reach out. We're here to ensure your experience with our support remains excellent. Thanks for choosing us! Best regards. Jesse | LayoutHub Support Team

5 / 5 Share

Jan. 7, 2024

Very good service, needed a button added on the home page and it was fixed in a few minuts!

Using app

About 2 hours

Total reviews

73

Average rating

4.9

Developer Reply

Hello, Thank you for your positive feedback! We're pleased to hear that you had a very good service experience with us. If you have any more requests or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience continues to be smooth and efficient. Best regards, Jesse |LayoutHub Support Team

5 / 5 Share

Jan. 6, 2024

I use this app for my FAQs page, and it functions perfectly. It's an incredibly useful app with prompt support from their team members. It's a perfect 10. Much thanks!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, I'm Sophie. Thank you very much for your truly meaningful review. We are truly grateful to you for trusting in choosing our products and that is the motivation for us to keep trying every day. The support team is available 24/7, so feel free to get in touch anytime you need it. Sophie | LH customer support team

5 / 5 Share

Jan. 3, 2024

很容易使用,非常棒!而且会一直有客服在线帮解决问题,已订购。再次感谢!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, It's Kian from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app. We look forward to supporting you again in the future and providing you with exceptional service. Kian | LayoutHub Customer Success Team

5 / 5 Share

Dec. 30, 2023

This is a great app! The pages are so easy to set up, no need for codes and other confusing features. I had an issue with a FAQ page I created and Dilys was so helpful in fixing it right away. Highly recommend.

Using app

3 days

Total reviews

3

Average rating

5.0