All reviews

Rating Breakdown

  • 5
    96% (1,286 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,302)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 7, 2022

Ottima app funzionale, escono delle ottime landing, ti danno parecchi strumenti senza spendere nulla. L'assistenza è molto efficiente, in particolare Caroline!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Genuinely amazed by the customer service specifically from Andy & Olivia. Thank you so much. Layout hub is very useful for beginners

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Amazing service with efficiency! Always willing to help. Thanks, Charlotte, for your all your help!

Store

Sanot

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Such a fantastic app! The best by far! I have had excellent and fast customer service from the team at Layout Hub. Thanks.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

The support team of the app is real great. I wanted to ad something to the code for a better appearance and Andy solved my request in a few minutes. Another day Saul was very helpful. Actually the whole support team is very helpful an quick!

Store

Silent4

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 29, 2022

SAUL IS THE MAN! So supportive and helpful.. Also love the app it's very simple to use and offers everything!

Store

Loafers

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 29, 2022

Olivia was so much help! She solved a problem I had been working on for way too long. THanks Olivia!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

The app is amazing and customer support even more! I was racking my brain to customize one of the many amazing templates on Layout Hub and a super helpful customer rep helped me with the step by step process! Thank you Olivia!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

VERY VERY EASY TO USE - I was very cautious before I decided to use this, as so many page builders are just broken and flawed. This however is FANTASTIC, it actually WORKS, its EASY to use, the STAFF reply instantly and don't shy away from helping YOU. 10/ 10 - A+++++++++++ FLORA - CUSTOMER SERVICE AGENT IS SO HELPFUL AND KNOWS HER STUFF

Store

VAYYU

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Extremely helpful support team and very responsive. The app had all the features we were looking for to help us build custom page designs while making it friendly for users without developer experience.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Saul Helped a lot today to integrate a new add-on on my product pages. The chat works verry well and they are quick and give their best to help you. Thanks again :)

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Andy from LayoutHub resolved my query quickly & without me needing to do the work myself. I recommend this app in general in terms of the product value, but the customer service is also above expectations. Great job, Andy & team.

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 12, 2022

Great app store design, simple and easy to used. Thanks @Caroline from support for her assistance...

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

andy is always super helpful + fast to respond + can help to customise the existing layouts! great job

Store

Stryv

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Team is always quick to respond to my questions/issues. I am able to creatively update my site and it is so much fun. Olivia is the best

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

#Caroline was a huge help for me when i had questions about Layouthub! this is a nice ap that makes it easier to create and control pages in shopify.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

A very powerful APP, and its customer service response speed is also very fast. Thank you very much for Dilys patience and guidance. Five stars!

Store

TBMPOY

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Love this app, it is great product for creating beautiful pages on your website. The customer service is excellent. I had one glitch and was able to immediately chat with Olivia on live chat and she fixed it immediately. Highly recommend!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

J'utilise cette application pour la création de mes pages sur Shopify, J'ai rencontré un problème, mais Andy a répondu très rapidement et avec justesse. Je recommande à 100%

Using app

6 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Aug. 1, 2022

Maybe this app does the job for most people, but I ran into a simple problem that support couldn't (or wouldn't) fix for several days. The newsletter form does not work and shows an error. First, I waited an hour on the chat for them to solve my problem, and then they realized that they couldn't and transferred the problem to the developers. Since then there has been no information. If they can't fix a little thing like this, how can I trust this app and be sure of support if bigger problems arise??? Maybe it's best to skip it and look for a better app.

Using app

4 days

Total reviews

9

Average rating

2.3

Developer Reply

Thank you for your feedback! We’re sorry that you were disappointed that I’ve kept you waiting for so long – we try to provide as much the best service as possible but sometimes things happen out of our control. I hope you will forgive me if I’m not considerate enough. Regarding your problem, our support team noted your issue on 29/7 and it is middle night of Friday in my country as you can see here https://tppr.me/s9MJ4 Our customer support team works continuously but unfortunately our dev team won't work at the weekends.. And they back to work today is Monday About the form issue on your page, our dev team has checked it but the issue doesn't come from the app side. It is related to the field in your Mailchimp account. To solve the issue: There are two ways: 1.Please follow this document https://docs.couponcarrier.io/article/68-mailchimp---how-to-fix-codes-rejected-with-your-merge-fields-were-invalid to disable the required fields https://tppr.me/v4jez 2.Or please change the name for the fields in our app side with the same name in your Mailchimp's fields. Thank you for bringing this to our attention!. If there’s anything else we can do for you, please let us know on live chat. We would be happy to assist you further!!!!