All reviews

Rating Breakdown

  • 5
    95% (2,803 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (19 ratings)
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4 / 5 Share

July 10, 2022

The customer service is very good Andy, in particular, is smart and AMAZING! I'm still waiting for the dev to solve my issues. If this app were updating its section it was perfect They need to update the templates according to Shopify

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Thank you for your review and I'm sorry to hear that. Hope you understand we are always happy to help you as much as we can to the extent that the app can meet, even our entire team spent a lot of time for you and helped you a lot in customizing the store from month to month. A lot of customer have used and satisfied with our app, they are satisfied with the features that the app brings. But for you, you are asking for some new features that are too advanced and new designs that highly personalized, even beyond app's limits. And this is really not fair for us when you leave the bad review just for reason we can't do what you ask. Please know we’d like to make this right for you but we don't have enough human to support you that way please. Again, thank you for your understanding! Also our support team always welcomes you!

4 / 5 Share

Feb. 19, 2021

I use this app to create my Home page, it's pretty intuitive, easy to go around and the designs are good. It put a bug on my product page though causing some the pictures to not show because I didn't check Enabling jQuery on the dashboard. When I asked for help from the support center though, they quickly helped me out with the issue and it was all good in a few minutes.

Store

soo.ala

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 16, 2021

The app has lots of different layouts to choose from as a start. The support team are very capable to help you resolve any issues you face.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 10, 2021

Super helpful when you have questions! Lots of options for different layouts as well. I recommend this app

Store

NexoPet

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 18, 2021

Customer service helped me add a general review page to my website. Very helpful customer service. Thanks

Using app

10 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 7, 2021

Great support team - Always nice to have a live chat. Maria was patient and very helpful. Easy to understand and follow instruction with.

Using app

About 1 year

Total reviews

3

Average rating

4.3

4 / 5 Share

Dec. 31, 2020

I used the app and it helped me to build a landing page. I also had assistance from representative Maria and she was exceptional.

Using app

10 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 22, 2020

This app have really nice templates to choose from and if we need a change to those templates it is really easy to ask on the chat, where they do the change on the spot or create an internal case to handle that change. The change is done really fast! I give a 4 star for one reason only, I always want to perform changes but I need always LayoutHub to do them, when I can't edit the code of the template. It would be perfect if LayoutHub created a drag and drop builder to change existing templates, or at least move existing items around in the templates.

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 20, 2020

Easy to install, easy to use. Had one minor hiccup but their team (Emma) answered quickly on a Sunday and took care of my needs. She was awesome. This app def made our About Us page much stronger than the debut themes standard page.

Store

VidArmy

Using app

About 3 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 16, 2020

App allows you to rapidly accelerate your page designs. It's worth the cost to get your designs to market quickly. Support is excellent and prompt. I wish it had a bit more to it in terms of layouts. I was looking for a comparison table layout which is pretty common without any luck. There are other apps out there, but I was able to hand code one using this app as a custom section. Ability to create and reuse your sections is a nice touch. Definitely worth the cost.

Using app

28 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 14, 2020

Very very helpful support team on livechat, helped solve any issues I had instantly. The free tier is somewhat limited, but I've still managed to build some great pages without it. Would recommend!

Store

Genesis

Using app

7 months

Total reviews

8

Average rating

4.9

4 / 5 Share

Dec. 8, 2020

I have needed help twice right after I had installed this and both times the Chat option was very helpful. We will continue with this app and are considering going to the Pro version so we can get lazy load on our images.

Using app

2 months

Total reviews

7

Average rating

4.3

4 / 5 Share

Dec. 7, 2020

Support is great and the site is easy to use. I wish it let me make more than 3 free pages though or at least archive pages not in use so they don't count towards the three pages.

Using app

3 months

Total reviews

4

Average rating

4.5

4 / 5 Share

Nov. 18, 2020

A dedicated support team to help at anytime and finding solutions to make e-commerce website owners happy! The app really helps to leverage the capacity of theme customization by being able to create pages and templates. You will still need to have a bit of web development knowledge to customize the pages exactly the way you want, but the team can help if any issues and is regularly adding new pre-built sections. Looking forward to monitor the performances of the website as using LayoutHub seems to slow it down at loading time, even with the lazy load feature activated.

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 12, 2020

LayoutHub has a few bugs but the guys are super quick to fix any kind of problems. Love this! The app is also super easy!

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 10, 2020

Intuitive page builder. However, it could use some work in creating custom blocks within each page, as your stuck with the layout of their blocks and have to be a little creative

Store

Chalait

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 5, 2020

Very good app and service. The big plus is the support team who help a lot and respond fast ;) The app progress all the time and propose news futures.

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 27, 2020

could be a bit more user friendly but great features. minimum one hundred characters for the review

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 21, 2020

Very quick customer service chat to help with an issue I had with replication to live site, but they solved quickly. Great that you get up to 3 pages with their free plan, and nice selection of pages/blocks to choose from.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 6, 2020

Love this app, so easy to use. Awesome service. Ruby help me step by step to resolve the problem. Thanks Ruby! :)

Using app

10 months

Total reviews

1

Average rating

4.0