All reviews

Rating Breakdown

  • 5
    95% (2,805 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2022

Downloaded many apps to try to find the right one for what I needed and LayoutHub was by far the best and most user friendly. Also continue to be amazed by how quickly their support team respond, no matter the time of day. Would definitely recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Fast and very helpful. Best customer service and app on shopify! Their templates and designs make my website look very unique!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

This app change my life ! Very easy to use for a novice like me. It change the appearance of the website and it look professional, so much better than the principal theme of shopify. When I need help, I get it easily from the chat (Thank you Caroline for fix my issue very quickly!!!). I recommend !

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

what an incredible app! incredible team! incredible experiance! probably the best support on any app in the app store!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Great app and working perfectly so far! Olivia was a great help and got my few questions fixed within minutes and sent over screengrab videos of her editing my actual page for me as well so that I could fix them myself in the future. Loving it so far! I do plan on having a bunch of products though and if you are wanting to customize your product pages you won't be able to get away with the basic or maybe even pro plan just FYI. Each separate product page counts as it's own page so that's where it can get a little pricier than originally expected but still totally worth it!

Store

Kytu

Using app

11 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 7, 2022

Nice app, helped a lot when it was harder to create page templates. Shopify 2.0 might make it easier now though. I'm especially happy with the customer services.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 6, 2022

Lina was really kind and helpful, issue got solved in seconds :) Really fast as well, the chat function is good

Using app

About 22 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 5, 2022

I tried for an hour to use this app finally reached out to customer service and they were very unhelpful and kept telling me the feature that's supposed to be available for the free plan won't work unless I am on a pro plan. It wouldn't publish anything whatsoever. I checked the reviews to see if anyone else was having my issue and saw one disturbing issue about them sending threatening emails so I deleted it. smh. Get a different app

Using app

About 8 hours

Total reviews

5

Average rating

2.4

Developer Reply

We apologize for the inconvenience you have experienced while using our app. And I want to correct a bit of information, that the insert to top or bottom page feature https://tppr.me/4J0Nm is available with the Free plan, not just Pro plan. Also, we just tried to check the issue that you face but seem you have uninstalled the app. If possible, please re-install it, we will help you check it and find what the cause. We are not sure but We guess you created the page by inserting the section from the app into an existing page in Shopify, but that page has been deleted or no longer exists so you got that error when publishing the page. Can we have a chance to serve you please?

5 / 5 Share

Feb. 5, 2022

Huge thank you to Caroline for her help in putting things together. I am a complete novice when it comes to website designs and IT wizardy - her help was extremely welcome!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

May 4, 2023

Unprofessional when we wanted to delete the app. Didn’t tell us pages will be deleted from the website as well and not only the templates.

Store

Vyno

Using app

Almost 2 years

Total reviews

6

Average rating

3.5

5 / 5 Share

Feb. 4, 2022

I love the flexibility of this app and my ability to get really creative in layout. Caroline with the help desk was great and their support team is seriously the best!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

I honestly love the consistency of being able to speak to an expert I've previously talked to. Olivia always has a solution and it's always quick and straightforward. Super appreciate this and I've referred Layout Hub to other people in my industry because of this.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

super customer service with good skills, thanks! Greatings and all the best.........................................

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

My second day, still trying out how it works. But one thing I'd like to rate 5 stars for this app - the customer service! It is superb! they don't even need the hassle of requesting/approving them to be the collaborator and etc, they can check for you right away! Any questions will be answered immediately!

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

日本人のユーザーです。 LayoutHubとても重宝しています。ありがとうございます。 操作や設定でわからないことがあっても、スタッフのみなさんがチャットですぐに対応してくださって問題が解決します。 とてもしっかりしていて真摯に取り組んでいる組織であることがわかります。 Shopifyでレイアウトのテンプレートを使いたいのならぜひ「LH」をオススメします! ありがとうございます。 今後ともよろしくお願いします。 I am a Japanese user. LayoutHub is very useful for me. Thank you very much. If I have any questions about the operation or settings, the staff is always ready to help me via chat and solve my problems. I think the organization is very solid and sincere in its efforts. If you want to use a layout template on Shopify, I highly recommend "LH!" Thank you very much. Thank you and keep up the good work.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 3, 2022

The app is absolutely great and easy to use. The results are looking very good and the support is really helpfull and kind, nothing is a problem to ask and they are ready to assist at any time needed. Unfortunately the app isnt fully compatible with Omnisend (it captures the sign-ups but doesnt fire the automations) and therefore most probably I must uninstall it but except for this issue I would highly recommend.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 2, 2022

The customer service was very helpful and they responded quickly. I love this app as it helps you make pages easily, but I do hope that there would be more templates and designs as I want to make my page better and more presentable with new features. Thank you developers and keep up the good work :)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I love it!!! The best custom app for your business!! Easy to use and the customer service is so nice and helps me with anything!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

I use this app to improve to my store look and it's really helpful. Support helps quickly and solves issues instantly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Super Support. Sehr schnelle antwort. 5 Sterne. Sehr gut. Spitze. Support behebt alle fehler. Kann ich nur empfehlen.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0