All reviews

Rating Breakdown

  • 5
    95% (2,803 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2024

LayoutHub is an easy-to-use platform! I've encountered only a few issues, and each time the customer support has been especially helpful. Duke fixed my problems within minutes! I would reccommend this platform.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | Customer Success Team

5 / 5 Share

Jan. 15, 2024

Sophie was very knowledgeable and patient with me as I asked her one question after another. She took the time to let research and then get back to me and let me know with instructions or videos on how to resolve issue. Her patience gave me the mind to continue on to get online store up and running as soon as possible and I thank her for being responsive and not allowing our conversation to get dropped into the oblivion..:-). Thanks so much!

Store

ENVNO1

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear, I'm Sophie from Layouthub app. Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7. Best regards, Sophie | Customer Success Team

5 / 5 Share

Jan. 13, 2024

love the customer support, solve the problems in few minutes!

Store

Jaspets

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your kind words! Providing quick and effective solutions is our priority, and we're here to assist you whenever you need. If you have any more questions or encounter further issues, please feel free to reach out. We're here to ensure your experience with our support remains excellent. Thanks for choosing us! Best regards. Jesse | LayoutHub Support Team

5 / 5 Share

Jan. 7, 2024

Very good service, needed a button added on the home page and it was fixed in a few minuts!

Using app

About 2 hours

Total reviews

64

Average rating

5.0

Developer Reply

Hello, Thank you for your positive feedback! We're pleased to hear that you had a very good service experience with us. If you have any more requests or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience continues to be smooth and efficient. Best regards, Jesse |LayoutHub Support Team

5 / 5 Share

Jan. 6, 2024

I use this app for my FAQs page, and it functions perfectly. It's an incredibly useful app with prompt support from their team members. It's a perfect 10. Much thanks!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, I'm Sophie. Thank you very much for your truly meaningful review. We are truly grateful to you for trusting in choosing our products and that is the motivation for us to keep trying every day. The support team is available 24/7, so feel free to get in touch anytime you need it. Sophie | LH customer support team

5 / 5 Share

Jan. 3, 2024

很容易使用,非常棒!而且会一直有客服在线帮解决问题,已订购。再次感谢!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, It's Kian from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app. We look forward to supporting you again in the future and providing you with exceptional service. Kian | LayoutHub Customer Success Team

5 / 5 Share

Dec. 30, 2023

This is a great app! The pages are so easy to set up, no need for codes and other confusing features. I had an issue with a FAQ page I created and Dilys was so helpful in fixing it right away. Highly recommend.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Ich bin ein Anfänger in dem Geschäft und weiß leider nichts, doch ihr netter Mitarbeiter ,,DUKE´´ hat mir geholfen, war sehr freundlich und hatte jede Mänge Geduld. durch ihren Mitarbeiter ,,DUKE´´ lass ich mein monatliches Abonnement.

Store

Nashup

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Great app, great support. Caroline has helped me on numerous occasions and she's fab!

Store

My Store

Using app

3 months

5 / 5 Share

Dec. 15, 2023

recommended

Store

HIZERO

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

I would like to thank Layouthub for all the incredible support. This is one of the best apps I could ever asked for. Building a store can be really difficult in the beginning but the app makes it so enjoyable and simple. I love all the templates and specially the AMAZING SUPPORT. Their team is so helpful and answers all my questions super quickly. I know sometimes I can be demanding but they are always patient with all my questions and requests. I always say that when I start making money with my stores I would love to give their team a great bonus because they deserve it. Highly recommend s2

Store

My Store

Using app

2 months

5 / 5 Share

Dec. 14, 2023

Amazing customer service Caroline is amazing. Support is available 24/7 to help with my needs

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

We use the free version for our FAQ page. It was easy to set up and looks good. It recently suffered a glitch and stopped working properly (couldn't see the answers to the questions) but Caroline sorted the issue within 5 minutes - great customer service.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Using app

23 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Réponse très rapide par l'hôte Caroline. Résolution dans les 5 minutes qui ont suivi ma demande. merci !

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 29, 2023

I had a problem with the different screen views and how the information on a page from my store was being displayed differently in all 3 of them. I contacted Layout and immediately was put in contact with one of their representatives, Saul. He acted super fast, I reloaded my page, and instantly my problem was fixed! I was completely satisfied with his fast response, kindness, and willingness to help. Thank you!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Very easy to use with many layouts to choose from! Support responded fast with video instructions for difficult problems. Very great experience!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

This is a great, easy to use page builder which gives awesome results quickly! I created a flashy new home page for my store in about 30 minutes. Sliders, collections all are displayed in an easy to navigate layout for my customers. The free version is cool but you get way more capabilities with the paid version. Worth the every penny if you want to want to look like a professional shop. Support chat lady was very nice and fixed my issue quickly and thoroughly.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

I had a minor issue with changes not being updated to my website, but support quickly resolved the issue.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

Andy was Great excellent help fast and helpful

Using app

4 months

Total reviews

4

Average rating

5.0