LDT Digital Downloads & Ebooks
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Great app and amazing support! All of requested changes or fixes are being implemented very quickly. Easily the best digital downloads app!
LDT has been so easy to install and integrate with our Shopify store. We were up and running with digital downloads almost immediately. LDTs customer service is always prompt to respond when we've had questions and very clear in their guidance. We highly recommend LDT.
Fantastic and great customer service!
I recently had a run in with my Gmail settings which was stopping my customers from receiving their digital purchase immediately. LDT were very helpful and quickly assisted me in correcting it from their side to avoid this happening further. I have been super impressed with their helpfulness and speed to assist me.
Hi there, We are sorry for your problem. Through investigation, we found out that the problem is due to Google has placed rating limitation on your email sender ([email protected]). We also found a solution and instructed you to fix the problem by verifying your own domain and adding Thank you block via email but we did not receive any response from you. In case if you need any further assistance, please contact us via email [email protected] or chat with us directly via the built-in chatbox in the application. Thank you for your patience.
This app was perfect for my needs when I realized I needed to switch apps. I love that I can make a download and external link. This was needed for a product that has both a printable PDF and online version. It's easier to navigate and setup than other apps too.
Great app, fast and helpful support!
I just started using it and I am very pleased with the ease of use. But perhaps THE BEST PART is the responsiveness of the support team. In this digital age so many companies have good products --- sometimes even great products but disappointing support teams. I am glad to say that LDT Digital Downloads is NOT a disappointment. And for the price point of an app specifically built for Shopify. This is such a great deal. I have clients whose Shopify back offices I build and I will definitely be pitching this app to them as well. Great job App developers and Support team. Keep up the great work!
I've used this app for a year, and have been very happy with it. It's easy to use, and reliable. Well worth the modest cost.
This app is amazing! And the best support I have ever gotten from a Shopify app! We released a movie and used this app to allow users to log into a portal to view our movie. They needed to purchase it so this app worked good with verifying their order number AND purchase email. Once they did and logged in, they could start streaming! However, we ran into an issue as we didn't want to upload the movie, but instead wanted to use a streaming app like Vimeo but their app didn't have this feature... so we pinged their support and they got it added in within 15 minutes! AMAZINGGGGG! Highly recommend!
An update after a full year+ using this app: it's really great. Worked flawlessly; no issues the whole time. Totally recommended. Thanks, team. I'm updating this because I'm now moving off Shopify's platform. My LDT subscription renewed for the year, and I messaged the team asking if it could be refunded. Answer: yes, no problem. Quality customer service, and a quality product. You can't go wrong.
Great App! Works well and is easy to understand.
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