LeadDyno Affiliate Marketing
LeadDyno - Affiliate Program Management Software
Rating
4.4
feedback
644
chart
#5,208
All reviews
Rating Breakdown
Sept. 1, 2018
1) They count your fees in vies but not natural views trough affiliates they charge you ALL YOUR TRAFFIC even the natural one or in my case, my speed tests are done. They advertise to charge only traffic comes trough their links, and also claim to just count unique visits, both points i can dis-proof 2) Their dashboard is extremely weird, complicated to use and their affiliate login zone is pretty pathetic designed. i was at reffersion before, ended their cooperation 1 day before the free time ends just to check out how leaddyno is because i see they do advertise affiliates a bit better online, but the fact that they want charge you for natural created traffic, you probably get from blogs you paid, or natural google searches are completely scammy!!!!!!!!!!!! Also, their affiliate network they advertise has only their support is on weekends I still demand answers on the false advertising and proven false traffic count BE AWARE GUYS
Aug. 17, 2018
Great, QUICK, customer service! Shout out to Jennifer Goodman, Support Agent, for helping us sort out our "unknowns" to make our affiliate program implementation a breeze!
Aug. 15, 2018
Very responsive and friendly support. I was solved a problem in a few seconds so I blocked for several days!
Aug. 14, 2018
Amazing platform, they make it as easy as possible for both the merchant and affiliates. the interface is just beautifully design and not to mention their support team is very responses, literally get questions answered in 30 seconds from the in app chat feature they have.
Aug. 7, 2018
Great customer support! Always friendly and willing to answer all questions... Dashboard offers many options - at the beginning it might look confusing but it comes in handy when you want to customize your program. App is a bit pricey but hope it will be worth it.
Aug. 3, 2018
Amazing Support!!!! Love the way they explain every step. 4 star only because they are a bit expensive.
Aug. 3, 2018
This program has been so easy to navigate and track. It links the custom affiliate discount codes directly to your shopify account so you don't have to manually enter them. Jennifer Goodman has been a great customer service representative and has helped walk me through any questions I've had. I would definitely recommend LeadDyno to anyone looking to work with affiliate.
July 31, 2018
Great app and wonderfully-responsive customer service! Thanks so much, Deidra, in helping me get things set-up correctly.
July 31, 2018
Great customer service. Very fast response time and answered all my questions thoroughly. Thank you Jennifer Goodman. The program itself is well laid out and pretty easy to use. I love that you can try it for 30 days before you are billed. It gives you plenty of time to customize everything to your liking. I definitely recommend leaddyno.
July 28, 2018
This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!
July 24, 2018
Where do I begin. Unfortunately this is the only app that we have used via our Shopify website that we are extremely displeased with. Customer service is extremely lacking and we have not once received a return response to our emails or customer service issues with each time the customer service rep continuously stating that she would place our ticket in 'urgent' status. We were contacted by our affiliate who brought over 9000 visitors in a matter of a week and noticed that her commissions were extremely inaccurate, which we agreed. So, with all of the orders that we must process this week alone, we now have to configure, manually, how much her commissions should accurately be. When I reached out to Adam, I'm assuming the creator, he misspelled my name, which is something I make sure to never do when speaking with a customer, but then our customer service record speaks for itself with over 1100 (5 star reviews) unsolicited. Some tips that may help. Hire someone to create professional how to videos. Train customer service staff to be able to answer the most basic concerns such as commissions, email requests and the likes, answer emails in a timely manner, when responding with a basic response email that perhaps has been copied and pasted, spell the customer's name accurately. I will also notify Shopify of our extreme disappointment with this app which they take into consideration especially with our company being in their top 5% of sales. We installed this app perhaps a week ago and it has been the absolute worse of any Shopify App that we have installed. It was a complete waste of our time as well as an inconvenience to our affiliate and our staff who has to configure the commissions manually now. Unfortunately, this app receives 1 star from us.
July 23, 2018
Must have app for anyone using affiliates or ambassadors to drive more traffic to their Shopify store. Support is incredibly responsive. They have been with us from the start and continue to help address any changes we are making in within the app.
July 12, 2018
App works amazing and it is very customizable. The customer service is amazing. Deidra has been very helpful and responds very fast. Great service!
July 12, 2018
So far so good. Thanks to Jennifer, I am always able to solve all my store/affiliate problems. She's always eager to help you out and sends you necessary materials. Big thanks!
Oct. 12, 2021
Michelle C did a great job in assisting us. Quick, helpful, and patient. Great customer support. LeadDyno helps us to track our affiliate sales well!
July 10, 2018
Very quick and responsive customer service. Good app for reaching affiliates. sleek interface too
July 9, 2018
Great product to manage affiliate relationships. Software is easy to use for our company and affiliates. Customer service is excellent, particularly Adam.
Using app
About 3 years
Total reviews
2
Average rating
5.0