All reviews

Rating Breakdown

  • 5
    80% (518 ratings)
  • 4
    7% (47 ratings)
  • 3
    1% (6 ratings)
  • 2
    2% (12 ratings)
  • 1
    9% (61 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 1, 2018

1) They count your fees in vies but not natural views trough affiliates they charge you ALL YOUR TRAFFIC even the natural one or in my case, my speed tests are done. They advertise to charge only traffic comes trough their links, and also claim to just count unique visits, both points i can dis-proof 2) Their dashboard is extremely weird, complicated to use and their affiliate login zone is pretty pathetic designed. i was at reffersion before, ended their cooperation 1 day before the free time ends just to check out how leaddyno is because i see they do advertise affiliates a bit better online, but the fact that they want charge you for natural created traffic, you probably get from blogs you paid, or natural google searches are completely scammy!!!!!!!!!!!! Also, their affiliate network they advertise has only their support is on weekends I still demand answers on the false advertising and proven false traffic count BE AWARE GUYS

Using app

About 17 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 17, 2018

Great, QUICK, customer service! Shout out to Jennifer Goodman, Support Agent, for helping us sort out our "unknowns" to make our affiliate program implementation a breeze!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

Very responsive and friendly support. I was solved a problem in a few seconds so I blocked for several days!

Store

Cbdada

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Amazing platform, they make it as easy as possible for both the merchant and affiliates. the interface is just beautifully design and not to mention their support team is very responses, literally get questions answered in 30 seconds from the in app chat feature they have.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2018

Great customer support! Always friendly and willing to answer all questions... Dashboard offers many options - at the beginning it might look confusing but it comes in handy when you want to customize your program. App is a bit pricey but hope it will be worth it.

Using app

12 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 3, 2018

Amazing Support!!!! Love the way they explain every step. 4 star only because they are a bit expensive.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 3, 2018

This program has been so easy to navigate and track. It links the custom affiliate discount codes directly to your shopify account so you don't have to manually enter them. Jennifer Goodman has been a great customer service representative and has helped walk me through any questions I've had. I would definitely recommend LeadDyno to anyone looking to work with affiliate.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2018

Great app and wonderfully-responsive customer service! Thanks so much, Deidra, in helping me get things set-up correctly.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2018

Great customer service. Very fast response time and answered all my questions thoroughly. Thank you Jennifer Goodman. The program itself is well laid out and pretty easy to use. I love that you can try it for 30 days before you are billed. It gives you plenty of time to customize everything to your liking. I definitely recommend leaddyno.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Using app

13 days

Total reviews

22

Average rating

5.0

5 / 5 Share

July 27, 2018

Very helpful, friendly and fast!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 24, 2018

Where do I begin. Unfortunately this is the only app that we have used via our Shopify website that we are extremely displeased with. Customer service is extremely lacking and we have not once received a return response to our emails or customer service issues with each time the customer service rep continuously stating that she would place our ticket in 'urgent' status. We were contacted by our affiliate who brought over 9000 visitors in a matter of a week and noticed that her commissions were extremely inaccurate, which we agreed. So, with all of the orders that we must process this week alone, we now have to configure, manually, how much her commissions should accurately be. When I reached out to Adam, I'm assuming the creator, he misspelled my name, which is something I make sure to never do when speaking with a customer, but then our customer service record speaks for itself with over 1100 (5 star reviews) unsolicited. Some tips that may help. Hire someone to create professional how to videos. Train customer service staff to be able to answer the most basic concerns such as commissions, email requests and the likes, answer emails in a timely manner, when responding with a basic response email that perhaps has been copied and pasted, spell the customer's name accurately. I will also notify Shopify of our extreme disappointment with this app which they take into consideration especially with our company being in their top 5% of sales. We installed this app perhaps a week ago and it has been the absolute worse of any Shopify App that we have installed. It was a complete waste of our time as well as an inconvenience to our affiliate and our staff who has to configure the commissions manually now. Unfortunately, this app receives 1 star from us.

Using app

24 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 23, 2018

Must have app for anyone using affiliates or ambassadors to drive more traffic to their Shopify store. Support is incredibly responsive. They have been with us from the start and continue to help address any changes we are making in within the app.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2018

service client parfaits Jennifer Goodman

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2018

Very quick and responsive customer service. Thank You.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2018

App works amazing and it is very customizable. The customer service is amazing. Deidra has been very helpful and responds very fast. Great service!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 12, 2018

So far so good. Thanks to Jennifer, I am always able to solve all my store/affiliate problems. She's always eager to help you out and sends you necessary materials. Big thanks!

Store

Genhigh

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Michelle C did a great job in assisting us. Quick, helpful, and patient. Great customer support. LeadDyno helps us to track our affiliate sales well!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2018

Very quick and responsive customer service. Good app for reaching affiliates. sleek interface too

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2018

Great product to manage affiliate relationships. Software is easy to use for our company and affiliates. Customer service is excellent, particularly Adam.

Using app

About 3 years

Total reviews

2

Average rating

5.0