All reviews

Rating Breakdown

  • 5
    80% (518 ratings)
  • 4
    7% (47 ratings)
  • 3
    1% (6 ratings)
  • 2
    2% (12 ratings)
  • 1
    9% (61 ratings)
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5 / 5 Share

Nov. 22, 2017

So far, I'm favorably impressed. Deidra Spark, a customer service rep was very helpful. Free help is available. I'm going to set up a phone call to make sure that I've properly configured my compensation plan.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

So far my experience with this app is very good. it has only been 5 days but is working as well. The Chat now with the agent was very helpful and everything is easy to use.

Store

Miklah

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Great apps for affiliates, and the customer service is very helpful. Thanks to Jennifer Goodman for her fast response.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Highly recommended for any online business wanting to work with affiliates. App works great and support crew has been fantastic to work with. Big shout out to Adam for helping us get setup for our 2 tier ambassador program and supporting us to adapt to the best solutions for our needs.

Using app

About 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 21, 2017

I've not used the app much because I didn't have any active affiliates, but I didn't really have much trouble with it. So the app is fine, but the people managing it are not. Be very careful when you go for the trial. You will not be able to find out what your remaining trial period is without having to email them, so it's extremely easy to leave it too long and incur a charge. I spoke to support, and apparently you cannot cancel your account on your own too without emailing them. This is ridiculous and not to mention, extremely unethical. Even so, I've managed to cancel my account from the dashboard, before my trial period ended. So let's see if it works. Needless to say I have also reported them to shopify. PS: It doesn't make any sense for me to pay extra just because I managed to get more traffic on my own. Their monthly plans are based on the website's traffic, and the prices are ridiculous.

Using app

3 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 13, 2017

Deidra Stark, the Support Agent that help me was great!!!! Fast and assertive with a simple solution for my questions...

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2017

5 Stars!!! Jennifer Goodman is one of the Support Agents who helped me through the chat function. The program itself is easy to use, but some things may be confusing. She made it super easy to solve my issue and she also helped me out by linking me to everything. Made it nice and easy for me. :) Please look into Lead Dyno! It is amazing and you can do a lot with it. Even send emails straight within the program.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

Have yet to sail this ship but so far the team at LeadDyno have been really helpful. Thanks to Diedra and Adam for the set up help today!

Store

Drvims

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2017

Jennifer Goodman What an amazing support assistant .. She help me through all my stupid questions. what a great support team

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2017

just installed the app, and had a ton of questions to Jennifer, she answered them all in a heartbeat...amazing customer service..looooveeee :)

Using app

6 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 20, 2017

Much LOVE to Adam Jacobs and the team at LeadDyno. The dashboard is beautiful and began delivering analytics from the moment it was installed, which was even before I had a clue about anything! Chat support was very helpful and put me in direct contact with Adam who handled everything for me, and made me feel LeadDyno is like having additional staff of my own. Very reliable; awesome, great, and highly recommended. You may have a lot of questions, if so, you're in good hands. They are very helpful, personable, and thorough with the answers. Beyond the top-tier customer support, this platform not only facilitates the sales function for your business, more than you could have imagined, it also allows you the priceless opportunity to provide financial benefit to your audience and your valued customers! LOVE LeadDyno! (Those five stars should be hearts!) Alysyn Curd shop.alysynfashionart.com

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 19, 2017

so far my integration is really poor its doesnt track the leads and sales from the affiate. athough shopify can tell it comes from the affiliate campaigns. poor customer service, limited hour of working and answering in delay and dont answer question try to schedule a call in delay. dont have time for such high management it should be more effective moving on to testing another integration

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 12, 2018

Nice app and awesome customer service that answers within minutes. I've been working with them since the beginning and I always had a great service. Give it a try !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2017

I have been working on getting this affiliate program dialed in and I have gotten frustrated with the staff at Leaddyno on a few occasions. Here's the thing each and every time I was at wits end by my ignorance as to how this worked, the support team walked me through the problem at hand, getting it handled. Adam Jacobs, knows his business and has no problem with walking me through any issues until I have a full understanding of this platform. Thank you all very much for your patience and being very helpful!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2018

This is an amazing app. The service is the best i've experienced! Jennifer G. did an amazing job helping me with every question> Very polite, helpful and knowledgeable. No long wait either! Just had the pleasure of working with Jennifer again. She takes the time and has the expertise to really help solve whatever is the problem. Very friendly and professional also! 5 stars plus a couple extra for good measure!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2017

Jenni is awesome, really great expirience! If I could I would give a 100 stars!

Using app

3 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 27, 2017

Jennifer is the best! She's always there when I need something from LeadDyno. Thank you, Jennifer! Keep up the good work. :) 4stars for Jennifer. For the app itself, hmmm, so far it deserves 3 stars.

Store

Oojra

Using app

About 1 year

Total reviews

2

Average rating

2.5

5 / 5 Share

Sept. 22, 2017

So far so good! Thanks to Jennifer Goodman

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2017

5 stars does not cut it for this app. THIS SOFTWARE IS INCREDIBLE. Crazy impressed with this software. Customer service also gets 5 stars. Adam has helped me with anything I needed instantly and never had to wait longer than 1 minute to get a reply.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2017

5-star review for customer support! I've gotten support multiple times from Adam and he always delivers the solution in a timely manner. We haven't launched our full-fledged affiliate program yet so I can't speak to actaully running the system quite yet... but set up was very simple and the dashboards are great and easy to use. **UPDATE** I've been using LeadDyno for a couple months now and it has been AWESOME!! Very easy and intuitive to use for both myself and our affiliates. Love the dashboard and automatic emails we can send out. Great program, very happy with the product and customer service!

Using app

About 3 years

Total reviews

10

Average rating

5.0