All reviews

Rating Breakdown

  • 5
    80% (518 ratings)
  • 4
    7% (47 ratings)
  • 3
    1% (6 ratings)
  • 2
    2% (12 ratings)
  • 1
    9% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 20, 2021

Excellent program. Nice and simple with a wide range of capabilities. Their customer service is killer, too.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for reviewing our app. We're grateful that LeadDyno is working out so well for you. And we couldn't agree more about our customer happiness team! 😉

5 / 5 Share

Aug. 15, 2021

Our referral program has grown quickly using LeadDyno. They are responsive with support questions and all the functionality is available easily through the app!

Store

VetCS

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review. We're thrilled to hear your program has grown so quickly, and your experience with the app and our happiness team has been so positive!

5 / 5 Share

July 30, 2021

Have had the best experience with them so far. The one time we had an issue come up it was resolved in such a timely manner with the greatest urgency. Worth it.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Awesome, so glad you are enjoying our customer support and affiliate marketing platform. Thanks for choosing LeadDyno.

4 / 5 Share

July 19, 2021

There are a lot of good features and everything works like it should. Sometimes I feel like the site could be organized better as there are a lot of tools and content

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Great to hear you have been happy with the features and the functionality of our affiliate tracking software. Thanks for your feedback on the organization, will review with our team. We look forward to growing with you.

5 / 5 Share

July 15, 2021

It helped us launch an affiliate marketing program and on top of that drives great data driven results and processes!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for launching your affiliate program with LeadDyno! We look forward to growing with you.

5 / 5 Share

July 13, 2021

Love lead dyno for our affiliate program! very user friendly, efficient, can easily connect to paypal to pay out affiliates when need be. When I had trouble, the staff were prompt, supportive and accomodating.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words and choosing LeadDyno for your affiliate tracking. Great to hear you have been happy with our platform and customer service. We look forward to growing with you.

5 / 5 Share

July 7, 2021

Great App with wonderful competent support! I contacted the support several times and every time they were on point with fast and precise help!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your feedback! We are glad you chose LeadDyno for your affiliate program.

1 / 5 Share

June 16, 2021

I wanted to like this app and service however due to their billing methods it doesn't work at all for our needs. If you get any traffic to website outside of LeadDyno, they will charge you for that traffic even though they have the data to charge you only for traffic generated through their system. This means some very basic SEO practices can put your traffic into their highest and most expensive tier while only having a small fraction of that traffic being generated by LeadDyno themselves.

Store

Dimide

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

We are sorry to hear you were unhappy with our pricing model. There are several affiliate apps, and they each have different billing models. If you check our Shopify app listing, we list our billing plans, along with the traffic limits for each plan. This has been our pricing model since we started on the Shopify platform in 2014. Part of why we charge for all traffic is because our platform goes beyond just affiliate tracking. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. Our customer success team is available for a 1-on-1 call to help you take advantage of some of these other tracking capabilities outside just affiliate traffic. We'd love to work with you and discuss a plan that will work for your business.

5 / 5 Share

June 9, 2021

Excellent Service from your team, keep it up The app is what I have been looking for and is doing wonders for our company Thanks so much

Store

INSTIL

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you choosing our affiliate platform! Great to hear you have been so happy with our customer support team and our affiliate app. We appreciate your business and look forward to growing with you.

4 / 5 Share

May 24, 2021

Great app, just started using. Very powerful and best affiliate platform I have seen. However beware, pricing is unfair and based on total store volume and not affiliate volume. Also coupon/tracking codes do not automatically sync into Shopify.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Great to hear you are enjoying our app. About coupon/tracking codes, they do automatically sync. We will send you an email with info on how to enable that feature. As far as our pricing goes, every company seems to have its own model. Our pricing has been based on overall web traffic since we launched on Shopify in 2014. LeadDyno tracking goes beyond simple tracking for affiliates. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We need to do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. It is also collected to help you measure the success of all of your marketing efforts. For example, Tracking Campaigns are particularly useful for ad tracking. We appreciate you choosing LeadDyno and look forward to growing with you.

5 / 5 Share

May 3, 2021

The customer service team is excellent. They have always answered my question and solved my problem.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for choosing LeadDyno for your affiliate software platform. Great to hear you have been happy with our customer support team. We appreciate your business!

5 / 5 Share

April 26, 2021

I looked at a number of other apps, but this one came out best for what we need at this point in time. The high number of positive reviews help, too. In summary, it does everything we need it to do, and more. Support is super responsive and helpful. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We are thrilled to hear you have been pleased with our affiliate software, and you found our support team so responsive and helpful. We appreciate your business!

5 / 5 Share

April 19, 2021

The rating is due to customer service. I appreciate the emails and the phone call! Sometimes it is hard to explain things over chat. The phone call with Justin was perfect. This app is good at what it does, but there is a learning curve; tutorials are helpful, and you can keep things pretty basic if you would like, which is also helpful. Looking forward to the upgrades coming in the future and the ability to personalize the timing of emails!

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for kind words about our customer service and onboarding team. We are glad you are enjoying our affiliate marketing platform. We look forward to helping your business grow with affiliates.

5 / 5 Share

April 16, 2021

I really appreciate the fantastic customer support with LeadDyno (Justin specifically). LeadDyno is a fantastic way to have an affiliate program and is super streamlined with commission based purchases. Payments are easy to make. Such a breeze!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear have have been happy with LeadDyno for setting up, managing, and paying affiliate commissions. Our support team appreciates the kind words and we are happy to help you grow your business and affiliate program. Thanks again.

5 / 5 Share

April 8, 2021

I am always so impressed with Leaddyno's ability to handle complex affiliate strategies. So many ways to grow your affiliate system! The support has been so good, especially Michelle!

Store

Aceva

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

It is great to hear you have found our support team so helpful and our affiliate software powerful enough to run a variety of different affiliate strategies. We appreciate your business!

5 / 5 Share

April 7, 2021

Really democratic solution for maintaining an affiliate program. There were a few hiccups in getting it configured, but the support was excellent.

Using app

About 1 year

Total reviews

16

Average rating

5.0

Developer Reply

Glad our support team was able to help you get everything setup. We are happy you chose LeadDyno!

5 / 5 Share

April 1, 2021

Highly recommend this app for those wishing to initiate a professional affiliate/ambassador program with ease. Justin was absolutely AMAZING to work with. He walked me through everything and he responded quickly to all my emails and reached out afterwards to make sure I fully understood how the app worked. Justin really wants to see you succeed! Be sure and check out all the fabulous and free training videos they offer! Loving the LeadDyno app!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback on our onboarding and training videos! We appreciate you choosing LeadDyno for your affiliate program.

5 / 5 Share

March 25, 2021

Great customer service and communication, we got an email response very quickly and they were able to fix the issues we were having. Thank you!

Using app

Over 5 years

Total reviews

10

Average rating

5.0

Developer Reply

So great to hear you have been happy with our customer support team. We look forwarding to helping you grow your affiliate program.

5 / 5 Share

March 23, 2021

The LeadDyno team is wonderful. When you have a question you can talk to an actual LeadDyno team member. This is huge, because I don't have time to go through a forum or dig for the answers. With LeadDyno, I get my questions answered fast and they even give me ideas on how to use their app to help me grow my business. Hands down best support team!!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

So great to hear you have been happy with LeadDyno support and that you found our 1:1 online meetings so helpful. We appreciate your business and looking forward to growing with you as your business and affiliate program grows.

2 / 5 Share

March 13, 2021

Upfront the app is semi easy to use, but beware the fine print. The plans cover TOTAL TRAFFIC, wether it is generated by your ambassador’s links or not! That means once you go past the maximum visitors in your plan, even if they DON’T purchase anything, you will get charged extra! I put the time into my company on my and my teams time, we generate our own traffic via 5 social platforms. We were charged for that traffic, just because we used this app. We have since uninstalled the app and are doing our own affiliate marketing.

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

We are sorry to hear you were unhappy with our pricing model. There are several affiliate apps, and they each have different billing models. If you check our Shopify app listing, we list our billing plans, along with the traffic limits for each plan. This has been our pricing model since we started on the Shopify platform in 2014. Part of why we charge for all traffic is because our platform goes beyond just affiliate tracking. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. Our customer success team is available for a 1-on-1 call to help you take advantage of some of these other tracking capabilities outside just affiliate traffic We'd love to work with you and discuss a plan that will work for your business.