All reviews

Rating Breakdown

  • 5
    79% (173 ratings)
  • 4
    7% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (5 ratings)
  • 1
    10% (21 ratings)

Reviews with Text

  • 100% (218)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2021

Look no further this is the best tool for the money with stellar service. They met all my requirements. 1. Affiliate tool that works 2. Flat fee (no crazy % off your business!) 3. Being accessible...they are. Big shout out to Justin for his GREAT support.

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

So glad we met all your requirements! We appreciate your business.

5 / 5 Share

Jan. 12, 2021

I am a newcomer to the world of Lead Dyno but I would definitely recommend the app and its service – it's user-friendly and I especially like the useful resources available helping to make my affiliate programme easy to manage. Thanks Lead Dyno!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We really appreciate it.

5 / 5 Share

Jan. 7, 2021

J'utilise Leaddyno, qui vient de lancer un programme d'affiliation en Francais et en plusieurs langues. Ils sont base aux Etats Unis et le support est SUPER meme si il est en anglais. Justin, fait tous ce qu'il peut pour aider, malgre la nouveaute du programme en Francais! Merci Justin et Lead Dyno!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your feedback. Merci beaucoup!

4 / 5 Share

Oct. 14, 2020

The App has many great features and I feel its the best Affiliate app for us on Shopify. I reviewed all of them, before deciding. However, editing text is limited in terms of options. Editing the Terms of Service was a hassle. All in all a very good tool.

Using app

7 months

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for your review! Glad you love the features of our app. About the copy/pasting from Word, it can be tricky moving formatting between systems. If you run into an issue like this, please send us the file and see what we can do to help. Thanks!

5 / 5 Share

June 18, 2020

it's great! I updated my review because my review was inaccurate and the feature I was seeking, did in fact exist

Using app

3 months

Total reviews

5

Average rating

2.0

5 / 5 Share

June 12, 2020

Great App for building and communicating with our Ambassadors (what we call affiliates) . There's a lot of engine under the hood. Also, the very accessible via the Chat and the service is great, too.

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're glad to hear that you're enjoying our service.

5 / 5 Share

June 10, 2020

I'm only a few days in but WOW. This app is freaking incredible. I would have expected honestly to pay much more for it. It's making the system set up for affiliates so easy. I had a few things I couldn't figure out where or how and talked to Jennifer on support and she walked me through it like she was customizing solutions in front me. So great! Super stoked to really dive into this.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

It's great to read that you're enjoying our app! Thank you for your kind words!

1 / 5 Share

June 3, 2020

It has a fairly easy one click install on shopify, but unless you have only one product on your entire store, this is not for you. Does it create an affiliate dashboard, yes. But if you actually want your affiliates to have a good user experience (setting up their affiliate links for the products they like on your shop), the user experience is horrible. You have to activate SubID and then you have to send the link to the SubID page where your affiliates then create their links. It's not even linked to from the main dashboard. ? It's already hard enough to get affiliates who have a big reach to work with you, let alone trying to get them to remember to go to the SubID page to set up their links. Not a very sustainable solution. Support did exist, but emails took around 3 days to respond. Not angry, just being honest as a real business owner. Improve your user experience and maybe we'll come back. :)

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! I'm sorry to hear that you didn't enjoy our service! LeadDyno tries to keep the affiliate/influencer experience simple and straight to the point. We, therefore, shy away from the advanced features you've mentioned. There are other affiliate management platforms better suited for such complex setups (a lot more expensive). We do respond within 24 hours and issue resolution can take a few days depending on the issue. Best of luck to you and your business!

5 / 5 Share

March 30, 2020

Love this app for all that it does. It helps manage affiliates on many different levels. Every agent has also been extremely helpful (and timely) with everything I have ever needed.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your great review! Thank you!

4 / 5 Share

Jan. 14, 2021

The Support Staff was very helpful and willing to crack down on the problem I was having with my account. They communicated in a timely manner and even went the extra mile to correct a mistake with one of our Affiliates. The app is great for a basic referral program or Affiliate marketing, but it is not quite as robust as some of the other influencer management platforms on the market. But, for the low price and quality customer service, it will meet the basic needs of running a referral program.

Using app

Over 6 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your great review! We greatly appreciate it!

5 / 5 Share

March 9, 2020

No customer service at first but finally came back to me and solved my problem. Great app Please add a feature where we can have different email list for different affiliate so we can deal with multiple language affiliate .. Thank you

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review! We much appreciate it!

1 / 5 Share

March 5, 2020

I have been attempting to fix my issue for TWO WEEKS. Had a appointment call with ADAM and he NEVER called me at my schedule time. They just keep opening tickets but don't fix the issue.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there! Sorry to read about your frustrations! There must have been some mix up as Adam always calls. Please email Adam at [email protected] directly. Thanks!

1 / 5 Share

Feb. 19, 2020

I Would be careful using this system. In an attempt to install this plugin for a client it accidentally connected the new client to a different client account. So when the client tried to access Leaddyno from their shopify account they got access to the other clients data (Data leakage). One issue is that this happened at all, as this should not ever be possible. One other thing is that I tried to have them resolve this issue for over a week, no solution at all. At least they should have closed the leaking account until the issue was resolved. So basically my other client have been able to access the leaddyno dashboard of another client for over a week, and still do. Only luck the client the data is leaking from is my own company with an inactive affiliate setup. Unless this would have been a major disaster. This is so bad that I am considering reporting to the government as these clients are based in EU, and this is a serious issue in regards to GDPR. The integrity of your data in this application is in no way taken well care of, and by using this application you are risking the privacy of your clients data. The lack of response on an issue of this magnitude is nothing less then alarming. And it shows that this company does not take privacy and GDPR seriously, which if this happens for your client you will be in big trouble. I would absolutely stay away from this system! I will send a notice to Shopify as well.

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! Clearly, you set up Shopify stores for multiple clients and as a result, you end up merging the accounts in LeadDyno. This happens when you use the same email address to log in to multiple Shopify accounts. I strongly suggest that you use a unique email address when setting up each client's Shopify store as you are risking the privacy of your clients this way. LeadDyno is GDPR compliant. You can read more about this here: http://leaddyno.com/gdpr/

5 / 5 Share

Jan. 27, 2020

I needed help on how to disable an affiliate account. Jennifer helped me out quickly and efficiently, great customer service - thank you!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review! Much appreciated!

4 / 5 Share

Jan. 14, 2020

Great App. 24 hour customer support is amazing. Specifically worked with Deidra to help work out some kinks.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your great review!!

5 / 5 Share

Jan. 14, 2020

Great tool! Deidra (online chat) in customer support helped us along the way. She helped us setup custom emails etc.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review! We appreciate it!

5 / 5 Share

Oct. 8, 2019

Support is very helpful. And the app function is enough for our affiliate program and very easy to use. High recommend~

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!

5 / 5 Share

Sept. 28, 2019

We're new to this app, we've received tremendous support from Jennifer, for our questions. Thank you

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!

5 / 5 Share

Sept. 20, 2019

This Lead dyno app made it soo simple to track and manage sales and payouts for our collaborations and affiliates. We have used it for quite some time now and have had great success with it. And the support team is fantastic as well! Adam and the team are the best!

Store

Rawnice

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!!!

5 / 5 Share

Dec. 13, 2019

This App has been super easy to use so far. It let's me easily track influencers and affiliates I work with and see not only how many people are engaging but also purchasing over a long period of time which is great for internal reporting. Also, their customer service was super helpful and very quick to respond and help me troubleshoot something. I recently worked with the customer service rep Jennifer Goodman and she was very patient and helpful and I appreciate the support. I recommend!

Using app

5 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!