LeadDyno Affiliate Marketing

Sept. 8, 2020

Love the features and even the dashboard. Unfortunately, 2 days into my trial period I'm experiencing nothing but glitches and issues. Support has me running in circles, too. I can't open the app through my Shopify dashboard and can't successfully integrate with ReCharge. It's too bad because I really would've wanted to work with them due to all their features and capabilities.

Sept. 1, 2020

Great app, good API integration options available, and nice portals for affiliates use. Very flexible and just what we were after.

July 22, 2020

It's really a great system help you merging with your visitors on a daily basis as well as your affiliate dashboard. affiliate can gain trust & contentment due to their advance system that lead increasing your business growth. It's highly recommended for your best effort and satisfaction! I love them

June 18, 2020

it's great! I updated my review because my review was inaccurate and the feature I was seeking, did in fact exist

June 18, 2020

Awful. I set this up and had 3 or 4 affiliates start up, one in particular had noticed a few sales that hadnt tracked to her, I emailed customer services and they were honestly the most useless CS Ive ever used. Take 2 days to reply and then the reply is absolutely useless and not even relevant to my query. They told me sometimes they have problems with affiliates using Facebook but that this wasnt an issue in my case, I asked WHAT IS THE ISSUE THEN? And have been ignored since. I put a lot of effort into setting this up so really wanted it to work but my affiliates think im trying to scam them, it keeps happening! Shopify track it as coming through the affiliates link, but for some reason Leaddyno (the people I pay to track them) cant manage to. They literally have one job! So I now have to go through every sale on Shopify to track them myself and manually add the commissions. This is taking hours, I took over £2000 in sales just yesterday from a site with an average order value of £25 this is a lot of orders to go through when Im paying for a service to do that for me! If you sign up to these, you will lose time, money, and very probably youre affiliates who will lose trust in you when they realise they have had loads of sales go in that haven't tracked Edited to add that I dont know how it is my settings when its only one single affiliate that is affected, she hasnt altered ANY settings and neither have I. I actually came back to remove this review because although its true, I felt harsh. I saw the response and now its staying cause that is an outright LIE! This app is most definitely NOT solid! Shopify tracks the sales, Leaddyno doesnt. How is that my settings? They have the lead dyno tracking affiliate on the shopify order page Not helpful at all that you refuse to accept any responsibility and just blame your users. Also, what do you mean I need to give you time? I gave you two days to reply, you replied and said a lot of your users have issues if their affiliates try use Facebook, but that wasnt the issue for me. That was it. No more reply for almost a week, until I wrote this review

June 12, 2020

Great App for building and communicating with our Ambassadors (what we call affiliates) . There's a lot of engine under the hood. Also, the very accessible via the Chat and the service is great, too.

June 10, 2020

I'm only a few days in but WOW. This app is freaking incredible. I would have expected honestly to pay much more for it. It's making the system set up for affiliates so easy. I had a few things I couldn't figure out where or how and talked to Jennifer on support and she walked me through it like she was customizing solutions in front me. So great! Super stoked to really dive into this.

June 8, 2020

Very impressed with this app. I actually hired someone to give me a recommendation on which app to install, since there are so many to chose from, and I am glad I did.

June 3, 2020

It has a fairly easy one click install on shopify, but unless you have only one product on your entire store, this is not for you. Does it create an affiliate dashboard, yes. But if you actually want your affiliates to have a good user experience (setting up their affiliate links for the products they like on your shop), the user experience is horrible. You have to activate SubID and then you have to send the link to the SubID page where your affiliates then create their links. It's not even linked to from the main dashboard. ? It's already hard enough to get affiliates who have a big reach to work with you, let alone trying to get them to remember to go to the SubID page to set up their links. Not a very sustainable solution. Support did exist, but emails took around 3 days to respond. Not angry, just being honest as a real business owner. Improve your user experience and maybe we'll come back. :)

May 7, 2020

Excellent customer 'chat' support! Thanks Jennifer. Always great working with the LeadDyno team.

May 5, 2020

App is clear and simple. You can manage almost everything you like. Support is absolutely GREAT! Thank you all

April 9, 2020

So Confusing app! I created a new store with a new email address and installed Leaddyno, guess what? my other store dashboad appeared with my other affiliate... This is beyond messy! I have been trying to talk to someone but nobody replies... Really?

March 30, 2020

Love this app for all that it does. It helps manage affiliates on many different levels. Every agent has also been extremely helpful (and timely) with everything I have ever needed.

Jan. 14, 2021

The Support Staff was very helpful and willing to crack down on the problem I was having with my account. They communicated in a timely manner and even went the extra mile to correct a mistake with one of our Affiliates. The app is great for a basic referral program or Affiliate marketing, but it is not quite as robust as some of the other influencer management platforms on the market. But, for the low price and quality customer service, it will meet the basic needs of running a referral program.

March 17, 2020

didn't work for me, support didn't help and didn't return my chat! waste of time since they don't even answer

March 10, 2020

Poor customer service, cannot solve the problems timely and always need to contact their engineer, very time consuming, poor experience.

March 9, 2020

No customer service at first but finally came back to me and solved my problem. Great app Please add a feature where we can have different email list for different affiliate so we can deal with multiple language affiliate .. Thank you

March 5, 2020

I have been attempting to fix my issue for TWO WEEKS. Had a appointment call with ADAM and he NEVER called me at my schedule time. They just keep opening tickets but don't fix the issue.

Feb. 19, 2020

I Would be careful using this system. In an attempt to install this plugin for a client it accidentally connected the new client to a different client account. So when the client tried to access Leaddyno from their shopify account they got access to the other clients data (Data leakage). One issue is that this happened at all, as this should not ever be possible. One other thing is that I tried to have them resolve this issue for over a week, no solution at all. At least they should have closed the leaking account until the issue was resolved. So basically my other client have been able to access the leaddyno dashboard of another client for over a week, and still do. Only luck the client the data is leaking from is my own company with an inactive affiliate setup. Unless this would have been a major disaster. This is so bad that I am considering reporting to the government as these clients are based in EU, and this is a serious issue in regards to GDPR. The integrity of your data in this application is in no way taken well care of, and by using this application you are risking the privacy of your clients data. The lack of response on an issue of this magnitude is nothing less then alarming. And it shows that this company does not take privacy and GDPR seriously, which if this happens for your client you will be in big trouble. I would absolutely stay away from this system! I will send a notice to Shopify as well.

Jan. 27, 2020

I needed help on how to disable an affiliate account. Jennifer helped me out quickly and efficiently, great customer service - thank you!