All reviews

Rating Breakdown

  • 5
    80% (518 ratings)
  • 4
    7% (47 ratings)
  • 3
    1% (6 ratings)
  • 2
    2% (12 ratings)
  • 1
    9% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2020

cette application est très complète pour les affiliation, si vous avez un problème vous pouvez demander de l'aide au service client live jennifer ma apporter énormément d'aide et a garder son sang froid. trés bonne application.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre excellente critique!

5 / 5 Share

Jan. 17, 2020

Just had a Chat with Jennifer ... she gave me the info I needed quickly and told me how make a request for modifications. Thanks for your immediate responses Jennifer. Much appreciated! Honey Jaks

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your stellar review! Greatly appreciated!

4 / 5 Share

Jan. 14, 2020

Great App. 24 hour customer support is amazing. Specifically worked with Deidra to help work out some kinks.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your great review!!

5 / 5 Share

Jan. 14, 2020

Great tool! Deidra (online chat) in customer support helped us along the way. She helped us setup custom emails etc.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review! We appreciate it!

2 / 5 Share

Dec. 22, 2019

Waste of time, look elsewhere...horrible customer service, much better products out there...months wasted on subpar product

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Sorry to read about your frustrations! Please email me at [email protected] so I can address your issues. Happy Holidays!

5 / 5 Share

Dec. 13, 2019

I am using this app! tis App is greatfull and live support to! They are 24/7 live so they answer your questions really quick!

Store

Shengke

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!

1 / 5 Share

Dec. 12, 2019

WORST CUSTOMER SUPPORT EVER!!!! In my entire life i have never seen something like this. This company is an embrassement compared to anyone who ever built an app for shopify. It has been over a week trying to get a response for the set-up wizard. This Adam Jacobs is harder to contact than the president of the United States. How busy can one man be when his job is to answer customer questions. Not only this, but Diedra Stark, the girl on the chat, claims to have put my ticket in "top priority" and I have still not received an answer. I had heard very good reviews about your app's usage, but the disrespect from your customer support is the reason i will never want to use this service or recommend it to anyone.

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! Sorry to read about your frustrations! You can easily contact Adam at [email protected], If you rather have a call you can book a call with Lisa at leaddyno-lisa.youcanbook.me. All tickets sent to support are handled within 24-48 hours depending on the issue.

5 / 5 Share

Dec. 11, 2019

Deidra specifically was very helpful, attentive and genuinely concerned with helping me solve my critical issue.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!

5 / 5 Share

Dec. 4, 2019

Great customer support. I had a problem finding my affiliate website link they help me in a minute.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!

1 / 5 Share

Dec. 4, 2019

Customer support do not respond. Chat support just repeats same answer over and over. Emailed support. No response. Documentation shows inconsistent information that does not match what they are showing you to do.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to read about your frustrations! We wouldn't be able to get away with fake reviews on a Shopify app so I can promise you that all our stellar reviews are legitimate. We don't use bots, only real people. On that note please email our support manager [email protected] so he can give you had personally with your issue. Thanks!

5 / 5 Share

Nov. 20, 2019

The app is great! Works well and their customer support team is there if you need help. Affiliate marketing is a key piece of our business so I'm grateful for Lead Dyno!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!

5 / 5 Share

Nov. 12, 2019

This app is wonderfully documented and easy to set up. But whenever I have a question or want to be sure how things work, customer service chat helps every time. Especially Jennifer, thank you!!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We have passed on your feedback to Jenn!

5 / 5 Share

Oct. 23, 2019

Couldn't install on shopify, but Jennifer Goodman in customer service knew her stuff and got me handled. Great work!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!

1 / 5 Share

Oct. 19, 2019

Andivia Beauty I used this app and found it to be extremely difficult to learn. Customer Service was no help. I would not recommend this app unless you want to waste a tremendous amount of hours trying to install it and a ton of hours learning to use it. I would give this app 1 star for bad

Using app

10 days

Total reviews

6

Average rating

2.3

Developer Reply

Sorry to read about your frustrations! Please email our Support Manager at support @ leaddyno dot com so he can address your issues personally or you can book a call at leaddyno.youcanbook.me.

5 / 5 Share

Oct. 8, 2019

Support is very helpful. And the app function is enough for our affiliate program and very easy to use. High recommend~

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!

5 / 5 Share

Oct. 8, 2019

Customer service was the best I've seen. Tech was very fast, responsive and knowledgable. Able to assimilate my explanation into her reply as well. Cannot fault the service.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!

4 / 5 Share

Oct. 2, 2019

CUSTOMER SERVCE IS GREAT! They are able to respond quickly with our concerns in setting up our affiliate program.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your great review! We greatly appreciate it!

5 / 5 Share

Sept. 28, 2019

We're new to this app, we've received tremendous support from Jennifer, for our questions. Thank you

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!

5 / 5 Share

Sept. 20, 2019

This Lead dyno app made it soo simple to track and manage sales and payouts for our collaborations and affiliates. We have used it for quite some time now and have had great success with it. And the support team is fantastic as well! Adam and the team are the best!

Store

Rawnice

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!!!

5 / 5 Share

Dec. 13, 2019

This App has been super easy to use so far. It let's me easily track influencers and affiliates I work with and see not only how many people are engaging but also purchasing over a long period of time which is great for internal reporting. Also, their customer service was super helpful and very quick to respond and help me troubleshoot something. I recently worked with the customer service rep Jennifer Goodman and she was very patient and helpful and I appreciate the support. I recommend!

Using app

About 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your great review! We greatly appreciate it!