LeadDyno Affiliate Marketing
LeadDyno - Affiliate Program Management Software
Rating
4.4
feedback
644
chart
#5,371
All reviews
Rating Breakdown
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Sept. 14, 2019
Great potential. The customer service is on point. I literally got help, and my issue resolved in 5 minutes.
Thank you for your great review! We greatly appreciate it!
Sept. 7, 2019
jennifer g was amazing, quick and responsive and gave me all the help I needed to get set up. This is also a great option for beginners setting up an affiliate program.
Thank you for your great review! I've passed on your feedback to Jenn!
Aug. 28, 2019
I use this app for easy tracking for affiliate marketing. Deidra is amazing with customer service. She helped me get everything squared away, easily. 10/10
Thank you for your great review! I've passed on your feedback to Deidra!
Aug. 28, 2019
This is an excellent app, lead dyno. Really easy to figure out with great customer support. I believe I had 24/7 customer support with answers within minutes of my posing the question. Phenomenal app and team.
Thank you for your great review! We greatly appreciate it!
Aug. 27, 2019
Deidre was such a big help in the chat support room. She was patient and so helpful! Made setting this up a lot easier!
Thank you for your great review! I've passed on your kind words to Deidra Stark!
Aug. 22, 2019
Fantastic and timely support from Adam and the LeadDyno team. He helped us resolve a problem and get up and running within a day. The app itself is user-friendly for admins and affiliates, and has all necessary features for most programs. Thanks again!
Thank you for your great review! I have passed on your feedback to Adam!
Aug. 21, 2019
Very poor customer support. Days to receive a response from the team. We are moving on to another platform which is far less expensive and works much better (there are quite a few in the app store). LeadDyno charges on website views not active affiliates. EDIT: I have emailed [email protected] about pricing issues and never got a reply. I raised a ticket with customer support (tickets 43150, 43067). I removed my comment about taking commission from each sale. Still waiting on customer service replies.
Sorry to read of your frustrations. I see your ticket from yesterday. We'll get that handled for you. Please note that our turnaround time is 24-48 hours depending on the issue. We have custom pricing models available. Pricing by traffic works out cheaper in the long term.
Aug. 14, 2019
very highly priced, also never got a single revert on all there email ids, many of them bounce back, there was also a scheduled email from bret owens the co-founder saying they would give a free 2 months subscription. the mail i reverted was bounced back. the number shared as personal number in mail is actually a help line with long waittime.
Sorry to read about your frustrations with our service. Pricing isn't set in stone and can be discussed. We have yet to turn a customer away because of pricing! Returning customers do get a 60-day free trial as a courtesy. You can request this from [email protected]. For calls, we use a booking system. You can book a time that works for you at leaddyno.youcanbook.me.
Aug. 13, 2019
Just started so I don't have any experience with the tool yet. But amazing customer service. Jennifer Goodman, Thank you!
Thank you for your great review! I have passed on your positive feedback to Jennifer.
Aug. 6, 2019
This app is awesome as well as the customer service that I got from Deidra Stark. Highly rated the app and love it! Best affiliate app out there.
Thank you for your great review! I've passed on your feedback to Deidra!
Aug. 1, 2019
Love using it! Works as advertised. I would recommend to any business owners! I was even able to set it up with a subscription system!
Thank you for your kind words! We greatly appreciate it!
July 29, 2019
Excellent support from Jennifer , VERY powerful Affiliate management solution for Shopify ...a must have
Thank you for your great review! I've passed on your feedback to Jenn!
July 25, 2019
After several conversations of trying to get my url setup and established in ECA for over a week, Deidra helped put an end to a long unnecessary process of trying to get setup. She was very helpful and explained what wasn't previously explained. She didn't just dump me off, she wanted to make sure that the issue was resolved. Thanks Deidra!
Sorry to hear you were having issues setting up your ECA profile! Glad to hear Deidra was able to help you get this set up to your satisfaction.
July 24, 2019
Easy to set up. Great support. Would recommend. Obviously building an effective affiliate network means more than just plugging in an app and waiting, but this is an ideal platform to build your network on top of.
Thank you for your great review! We greatly appreciate it!
July 22, 2019
We signed up for the Free Trial and Customer Support - aside from some seemingly automated follow-up emails - has been poor. In fact, responding to the emails has not been possible because the links in those emails have not worked. Online chat has crashed and no follow-up was made regarding this. Calls to Telephone support (4 days ago) have gone to VoiceMail and a Call Back has not been received. An email was sent up for Booking a Phone Call. The links in the email did not work. An email was sent (3 days ago now) explaining this and there has been no response yet .
Sorry to read about your frustrations! Not sure why you're having so much trouble with the links as none of our other customers are experiencing these issues. Please email me directly at [email protected], and we'll get on the phone to sort out your problems.
July 17, 2019
So far so good! Deidra was FANTASTIC when it comes to customer service. Excited to see how the software works generating sales!
Thank you for your great review! I've passed on your feedback to Deidra.
July 15, 2019
Fast supportive and always eager to help! Don't WAIT For a demo review there team is HIGHLY Skilled and can help with anything #SAVETIME
Thank you for your great review! Greatly appreciated!
July 14, 2019
What I hear is that I need to contact LeadDyno, I cannot even talk to support! I cannot contact anybody! Even when they're open, I cannot talk to anybody! So what's the point?
Sorry to read of your frustrations! We have LiveChat availability 7 days a week. (Bottom right of our website and bottom left of our app). You can email [email protected] and you book a call at leaddyno.youcanbook.me.
July 9, 2019
So far so good- great customer service. Had a slight issues and they helped me with it promptly. Relatively easy to use.
Thank you for your great review!
June 29, 2019
I am still getting everything set up to launch this week and have had a tremendous amount of help from the LeadDyno team! Jennifer Goodman is my favourite, she always answers the questions I have and if they can't do what I need then I make a recommendation and I already saw my suggestion for the content page happen- love that!!!!
Thank you for your great review! I've passed on your feedback to Jenn!