LeadDyno Affiliate Marketing
LeadDyno - Affiliate Program Management Software
Rating
4.4
feedback
644
chart
#8,697
All reviews
Rating Breakdown
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June 25, 2019
Awesome support, they have helped me any time I needed to adjust things or when I did major overhauls on my site and strategy.
Thank you for your great review! Greatly appreciated!
June 21, 2019
Well, I installed this almost a year ago and have been paying about $300 in total. I tested it by the time and it seemed to work ok. now when I am finally creating a big affiliate program, this creature tracks visits every now and then and not sales at all. Chat support cannot answer me anything but "read these instructions" and don't even bother to read my issue. Zero stars.
Hi there. Sorry to hear of your frustrations. Our livechat agents are seeing that you haven't set up your LeadDyno account correctly and that's why you're being pointed to specific quides. Please email me at [email protected] and we'll get on the phone today or this weekend to get your account sorted. I have applied six months credit to your account as a courtesy also.
June 18, 2019
BEST AFFILIATE APP EVER MADE FOR E-COMMERCE GREAT SERVICE AND MANY GOOD OPTIONS FOR MY AFFILIATES THANK YOU
Thank you for your great review! Great to read that you're enjoying our service.
June 12, 2019
It sort of does most of what it is supposed to do. Mainly useless for UK market. Will be uninstalling and not extending after free trial.
We have plenty of customers in the UK running successful affiliate programs with LeadDyno. Please reach out to me directly at [email protected] so we can discuss your needs.
June 11, 2019
We've been using LeadDyno for about 4 months with great success. Adam has also been an amazing asset and helped us a great deal!
Thank you for your great review! We're glad to be of service.
June 10, 2019
I needed help setting up some additional things for affiliates and Deidra was very helpful and responded quickly.
Thank you for your great review! I've passed on your feedback to Deidra!
June 6, 2019
Great customer support!! Jennifer answer my question clear and quick. Hopefully, The app can have great improvement.
Thank you for your great review! We greatly appreciate it!
May 30, 2019
Great customer support!! I wanted to change my main email on my account and as i was in a hurry i couldn't seem to find where to do it, so i started a live chat and Jennifer was really helpful and very quick, changed it for me in less than 2 minutes. Highly recommend!
Thank you for your great review! We're glad to read that you're enjoying our customer service. I've passed on your feedback to Jenn.
May 28, 2019
best customer service ever! thank you all guys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for the kind words!
May 28, 2019
Love the app and the support! Jennifer was extremely knowledgeable and helped right away! Thank you!!
Thank you for your great review! I've passed on your feedback to Jennifer.
May 15, 2019
Deidra Start support agent blew my mind! She was fast and super informative. I'm surprised with how leaddyno interface is compared to the other networks. Will give it a go and see!
Thank you for your review! I've passed on your great feedback to Deidra.
May 15, 2019
So appreciate the customer service level and ability to get quick answers. Easy to pay affiliates.
Thank you so much for your review!
May 13, 2019
Customer service specialist Deidra Stark is amazing! She was super helpful and very nice. She answered all my questions thoughtfully and very detailed.
Thank you for your great review! I've passed on your positive feedback to Deidra.
May 12, 2019
Maybe one of the only essential apps to use to grow your audience. Not very complicated to use even though this really a powerful platform. Customer support is absolutely stellar. Very easy to reach and extremely helpful. The only drawback might be linked to the price point when your number of visitors grow.....and this is the goal when using LeadDyno....to help you grow your audience. But, I guess that you pay for what you get: a fantastic product and at he end if your number of visitors grow, you profits will also. Might be interesting to have a model where you pay in regard to your number of affiliates....Food for thoughts!
Thank you for your great review! LeadDyno should pay for itself within a month or two. On that note, if our pricing model doesn't work for you we can offer custom pricing to meet your needs.
May 10, 2019
Amazing tool and Customer Support Rep Jennifer was great! I had some difficult questions but she lived up to the task. Thanks for all the help LeadDyno!
Using app
About 7 years
Total reviews
2
Average rating
4.5
Thank you for your great review! I've shared your words with Jennifer.
May 9, 2019
DO NOT USE LEADDYNO. DO NOT EVEN CONSIDER IT. For 2 months now we have been trying to get this system working. I spent a huge amount of time initially getting it set up correctly, creating all the content and the terms of conditions, instructions for affiliates etc. I correctly set up all of our affiliates. We created blog content, banners, ads, tiles, facebook and social posts you name it. We had our affiliates build their websites using their affiliate links. Great everything set up and when we pushed live NOTHING. The system could not get any data whatsoever. It was like it just couldn't talk to Shopify at all. There began 6 weeks of going round and round the houses with the abysmal Leaddyno support. They present themselves as a global company - what a joke. I'm based in Australia and the only time they make themselves available is between midnight and 5am - not really practical for a single mother! The Live Chat on their so called support is utterly useless, they have no power to do anything, cannot help you in any way not even with the most basic questions, all they can do is log a support ticket for you. So all we had was the ability to send an email and wait till they graciously get back to us. When they do finally get back to you days later they don't actually help you at all, they ask you questions like "sorry what account are you" even when you've given them your emails, your links, your exact details. Then you have to wait again for them to even consider your question. Eventually they told me that I had to wait for their shopify technician to come back from holidays. When that finally happened they told me we had to reinstall everything. We tried that multiple times didn't work. Finally after leaving it for a week we did another reinstall and finally leaddyno started to get data from shopify. Yay, we thought we are getting somewhere - ONLY TO FIND NONE OF THE AFFILIATE LINKS WERE WORKING. We went back to support yet again - by now about the 15th time, explained everything again and guess what we got "sorry what account are you" despite having fully given them all the details. We thought we will try one last time and the response we got last night - "the link is the wrong domain". Literally that is all the email says, no explanation of what they mean by that. The link contains our exact correct domain so we have absolutely no idea what they are on about. Finally after 8 weeks and SO MUCH TIME AND EFFORT we are uninstalling and it literally brings me to tears the amount of time and energy we have put into this worthless app. JUST DON'T GO NEAR THEM THEY ARE UTTERLY USELESS.
Hi there. You hadn't set up your affiliate program correctly; that's why it wasn't working, and I asked you to set up a call with me multiple times. I also mentioned numerous times that we have 24/7 availability for calls. We have plenty of customers in Australia and setting up a call has never been an issue. You're welcome to shoot me an email at [email protected], and I'll give you a call today or during the weekend. On that note, if you choose not to continue with us, I'm sorry it didn't work out for you, and I wish you the best of luck with your business.
May 9, 2019
This product is very straightforward. The couple of times I got stuck, Jennifer and Deidra helped me get unstuck rather quickly and easily. The support response is great via chat, which is my preference anyways. Good job!!
Thank you for your great review! We're constantly working on improving our live chat experience for our customers.
May 8, 2019
I have no complaints about my experience with leadDyno, an think its a really awesome way to help me gain customers.
Thank you for your great review!
May 3, 2019
Very helpful. All these different apps you can use for Shopify can get confusing. LeadDyno helped me step by step to get my affiliate commission and discount code up and running! Highly recommend LeadDyno. I chose LeadDyno because of the great reviews from other businesses' I work with on e-commerce.
Thank you for the kind words and thank you for choosing LeadDyno!
April 30, 2019
Great team and helpful staff. Software is a gem for us with our affiliates and handling their commissions and tracking!
Thank you so much! We greatly appreciate your kind words.