LeadDyno Affiliate Marketing
LeadDyno - Affiliate Program Management Software
Rating
4.4
feedback
644
chart
#5,371
All reviews
Rating Breakdown
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April 29, 2019
We haven't had any affiliates actively use it yet, but the setup was a lot easier than I imagined it would be. Adam, the lead developer was very responsive and helpful with a customization request we had. Highly recommend!
Thank you for your great review and the recommendation!
April 26, 2019
Not what I was expecting...signed up a bunch of affiliates to find out that it's not working on chrome or android devices very well. Support is non-responsive as well..wanting this to work really bad but never hearing from support makes it impossible. Now I have to have all affiliates transfer to another platform. READ THE MOST RECENT REVIEWS BEFORE INSTALLING.... THE APP IS NOT WORKING WELL FOR MANY STORES LATELY.
Hi there. I only see one support ticket from you from Tuesday that was responded to on Wednesday. I'm not seeing any other tickets regarding tracking issues on Chrome or Android devices. LeadDyno works flawlessly on mobile devices and especially on Chrome. Please email me directly [email protected] and we can set up a call to go over your issues this weekend. Have a great weekend! P.S. I will have to disagree regarding the recent reviews as most of them are stellar. LeadDyno works great and we just need to fix your issues.
April 26, 2019
I just installed and I am trying to configure... I don't see anywhere that I can open a chat session for help?
Hi there. You can find our livechat bottom left of our app and bottom right of our website. We have chat availability around the clock Mondays thru Thursdays and 16 hours a day Fridays, Saturdays, and Sundays. You can always email [email protected] if livechat is offline while you need assistance. Have a great weekend!
April 17, 2019
fix your damn app, everytime i try to install it or integrate it into my system? It shows a 500 error
Hi there. We were doing a database update that prevented Shopify customers from installing our app for a few hours. This has since been fixed. We apologize for the inconvenience.
Feb. 26, 2021
Running a multi tier affiliate program is complex.. the support from leaddyno has been a huge help in our success. I'm sure their live chat is tired of hearing from us haha- but they are always available during business hours and quick to answer questions.
Thank you for your great review! We greatly appreciate it and we're always happy to assist you as much as possible.
April 10, 2019
WORST App ever. DO NOT INSTALL. It is a complete rip off scam. Creators stole my money despite me calling Shopify numerous times to uninstall this app that did nothing for me. Customer support is horrible, worst i ever dealt with. I never even used the app yet they refused to refund me. They are so desperate for money they rather steal it then earn it. They know their app is scam garbage. Do not waste your time or money.
Shopify customers are charged for our service by Shopify and not by us. Any refunds need to be requested from Shopify support directly and will be issued at their discretion. I do see that Shopify refunded you three months even though you only canceled your service with us this month.
Sept. 17, 2021
Leaddyno is amazing. Customer support is so helpful. Would pick 10/10 times. I was considering Refersion but the customer support does not compare.
Thank you for your great review. We greatly appreciate it!
April 3, 2019
not much to say, its absulotly great i love it, the only problem is that as a affiliate you dont know how you get paid you dont requaired to enter any bank account or othe method from start so i hope its not creating some problems in the affiliate mind
April 2, 2019
I am still working on the set up and had a glitch with customizing my color, but Deidra with customer service was super quick to respond and get a ticket opened. Everything else has been easy to set up and I'm looking forward to using this for my affiliates.
April 1, 2019
Anyone who wants to have a killer ambassador team needs this. Its seamless for us & we love the chat.
April 1, 2019
App installed quickly with no problems. I wanted a unique affiliate commission structure, so I contacted customer support via their chat app, and Adam Jacobs (LeadDyno's Dir of Support) set it up for me! I typically work on my site during the weekend and tend to ask lots of questions. So far the LeadDyno support team has answered all of them within a few minutes and I'm still on the free trial!
July 31, 2019
Jennifer Goodman is the BEST! She helped me in literally just a few minutes. She was super professional and so helpful. At the end she asked if she could help with anything else and I asked if she could virtually finish my laundry...(LOL) unfortunately she was unable to. I believe that's the only problem I have had. Thank you so much Stephanie, you are such a ROCKSTAR! UPDATE: Just had to come back and speak on Diedra (I've probably spelled her name wrong) but she is also AMAZING! She stays true to customer service! Adam is also AMAZING, such an easy person to speak with! Thank you so much for your amazing team!
March 28, 2019
This app is really amazing. Very user friendly and their costumer is legendary level. You dont have to wait for too long.
March 27, 2019
Integration took a bit of time but wasn't bad. Had to use their chat to help me get it all sorted out. Jenn Goodman was super helpful in getting the integration set up. Haven't tested the product yet but will provide additional feedback after we've used it.
March 27, 2019
I just started using this app as it was the only one I found that would work with both an affiliate link & discount code. Integration was easy and so was set up. I struggled a bit with a few custom tweaks but zI reached out on live chat & Jennifer (one of the customer service agents) was amazing with the support. Im no expert but I can now navigate my way around the app. Would recommend this app if you need affiliate links & discount codes.
March 21, 2019
I was so so amazed by Jennifer's best customer service,she is really like an angel,super patient and helpful. I don't like write reviews at all,but I am doing it for Jennifer just right after the live assistance. I am even a little touched by her generousity to help. Highly reccomend this app to everybody.I tested the affiliate apps a whole day but finally chose thid one and is definitely the best!
March 20, 2019
This app is awesome! Jennifer was amazing! Truly. And I mean truly one of the best customer support live chat systems!
March 12, 2019
We just starter using it, but from the first sight looks like a great solution. Customer support very quick and efficient. Can't wait for our first affiliates to use the app and to see them getting their first payments! Would recommend some design touch for the affiliate dashboard