Lifetimely LTV & Profit by AMP
Know your profit & LTV with analytics tailored for D2C...
Rating
4.7
feedback
445
chart
#45
All reviews
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Nov. 28, 2024
App is not working properly when you are using a post purchase upsell, I would be VERY VERY VERY cautious when looking at the numbers as they are not relevant at all. I would also pay attention as their customer service answers superfast just to close the tickets but unfortunately is not going into the detail i wasted 10 days of back and forth
Nov. 13, 2024
one of the best parts of this platform is the support. our dedicated rep (Alain Sandenbergh) really made the difference. it can be tough to adopt a new platform and workflow and alain and his team were readily available anytime to get on the phone and walk us through whatever we needed clarity on. this really made a difference and got us platform loyal!
Oct. 28, 2024
Best app on shopify store. I used every day to follow my business and to make some improvemens. Recommend this app to anyone on Shopify.
Aug. 4, 2024
Beyond basic profit and LTV analysis, Lifetimely delves deeper into customer behavior. I
July 29, 2024
Lifetimely has helped unlocked some mindblowing insights for our team that aren't just good on paper..they are ACTIONABLE. Can't speak highly enough for the product and the team behind it ⚡️
July 8, 2024
Disgusting price now. dont bother
Hi, thanks for the feedback here. Current customers had no changes in price so your subscription cost was the same. We can appreciate the $15/month increase if you were to upgrade to a new plan but it would include all features. The previous entry level plan you had selected only include Profit & Loss where as all new plans include all features. We have reached out to better understand your feedback and offering help with your old subscription, looking forward to hearing from you.
June 20, 2024
Bad
Hi, we're sorry to hear you had a bad experience installing the app. It looks like you didn't make it post sign up so please let us know if you had any trouble installing, we'd be happy to help and offer an extended trial. We've also reached out to assist with other issues you might've had too, hoping to hear back soon.
June 12, 2024
Impossible to get a response from support. App has not worked all trial period, we cannot even view the dashboard.
Hi, sorry to hear about your experience here. According to our helpdesk, your inquiry was replied to in just a few hours. We've also reached out several times to provide support and didn't get any reply. Hoping to connect and happy to give a new extended trial!
May 21, 2024
This has been a game-changing app! For a reasonable cost, I get the key insights I need to make important business decisions. I can't recommend this app enough as it would benefit every eComm store to have it installed and review the data often.
May 15, 2024
We love Lifetimely! The app is user friendly and it's so nice to have all things LTV in one place. The Lifetimely team (shoutout Mitchel!) is always quick to answer any questions or even jump on a meeting to talk It through. Highly recommend!
May 15, 2024
Downgraded my plan during the free trial, but ended up getting charged for the most expensive payment plan. Their weighted LTV is also very inaccurate. I wouldn't recommend using this app considering that they charge money despite us choosing a different plan.
Hi, we appreciate the disappointment here. Charges are done automatically by Shopify when your trial is over and the only thing Lifetimely can do is refund. This refunded was issued 1 day after your account was charged and just a couple of hours after you reached out about it. We also reached out to chat more about and clarify how weighted LTV seemed inaccurate for you but didn't get a reply. Happy to offer an extended trial and 1:1 conversation with someone on the team whenever/if you're willing to give this another try!
May 3, 2024
Lifetimely has become our most important app in regards to tracking profit vs loss for our retail website. Now that revenue tracking by source is so far from accurate, even with server side tracking and first party pixels, this is the only 100% accurate source of truth. We know what we spent on ads, apps, and agencies, and we know what our revenue on Shopify is, now we can add in all our other operating costs to get a clear picture on profits. This allows us to make realtime, data based decisions. On top of that, the support team at Lifetimely are amazing. Amar has been the support member that has helped us on multiple occasions and they are awesome! Fast with replies, and very knowledgeable, and an all around pleasure to work with. 10/10 recommend to all my colleagues!