All reviews

Rating Breakdown

  • 5
    97% (436 ratings)
  • 4
    0% (1 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
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5 / 5 Share

May 20, 2024

Great tool, great support. I've been using this for many years.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2024

We love Lifetimely! The app is user friendly and it's so nice to have all things LTV in one place. The Lifetimely team (shoutout Mitchel!) is always quick to answer any questions or even jump on a meeting to talk It through. Highly recommend!

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

May 15, 2024

Downgraded my plan during the free trial, but ended up getting charged for the most expensive payment plan. Their weighted LTV is also very inaccurate. I wouldn't recommend using this app considering that they charge money despite us choosing a different plan.

Using app

18 days

Total reviews

2

Average rating

1.5

Developer Reply

Hi, we appreciate the disappointment here. Charges are done automatically by Shopify when your trial is over and the only thing Lifetimely can do is refund. This refunded was issued 1 day after your account was charged and just a couple of hours after you reached out about it. We also reached out to chat more about and clarify how weighted LTV seemed inaccurate for you but didn't get a reply. Happy to offer an extended trial and 1:1 conversation with someone on the team whenever/if you're willing to give this another try!

5 / 5 Share

May 3, 2024

Lifetimely has become our most important app in regards to tracking profit vs loss for our retail website. Now that revenue tracking by source is so far from accurate, even with server side tracking and first party pixels, this is the only 100% accurate source of truth. We know what we spent on ads, apps, and agencies, and we know what our revenue on Shopify is, now we can add in all our other operating costs to get a clear picture on profits. This allows us to make realtime, data based decisions. On top of that, the support team at Lifetimely are amazing. Amar has been the support member that has helped us on multiple occasions and they are awesome! Fast with replies, and very knowledgeable, and an all around pleasure to work with. 10/10 recommend to all my colleagues!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2024

Great and well designed, very helpful for me.

Using app

9 days

Total reviews

6

Average rating

5.0

4 / 5 Share

April 30, 2024

It's better and better!

Store

Bonjour

Using app

25 days

Total reviews

3

Average rating

4.7

5 / 5 Share

April 30, 2024

Amazing app that brings together data in a really easy to understand way. If you are tracking new and repeat customers with a focus on lifetime value then this is a must. Also Amar in customer service worked really hard to get the dev team to push through a feature for us, extremely communicative and efficient.

Store

bumboo

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

April 19, 2024

Die App an sich ist wirklich toll (wurde mir empfohlen) und 5 Sterne gibt's jetzt vor allem für den Kundenservice, der wirklich hervorragend ist! Klare Empfehlung!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2024

Despite not being a number-crunching guy, I truly enjoy playing around with the app. I am impressed at how Lifetimely transfers raw data into intelligible graphs and charts, that intuitively spark reflexion on how and where to improve the business. Support is excellent too. Well done guys!

Store

GROOM

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2024

Great app, and a responsive customer support team. One of the features wasn't quite working as expected, but as soon as I spoke to Amar in support it was acknowledged, fixed and I was kept informed the entire way along. Fantastic!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2024

The support team is outstanding. Amar and his team quickly resolved an issue we were having. We are very happy with Lifetimely and their support team.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Ferramenta bastante útil e processo de onboarding online super claro e dinâmico! Além de ótimo atendimento do Amar!

Store

AMARO

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2024

Works great! And great support as wel!

Store

Pluukz

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 6, 2024

There's no other app that lets me keep track of payback periods by cohort as well as Lifetimely!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

A powerhouse of an app at an amazing price! We've used it to help determine more accurate budget and sales forecasting. Setting up was a breeze and the support has been timely. Can't wait to see what more they add!

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Amazing support

Using app

27 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 21, 2024

Don't install the app, after uninstalling the app, your page speed is gonna drop massivly.

Store

Dalja

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, sorry the experience didn’t meet your expectation. Lifetimely reads data directly from Shopify’s API and doesn’t interact with your storefont/website. Also, per Shopify’s App Store guidelines, Lifetimely stops interacting with your Shopify store when you install. We’d be happy to assist with any problems you think were generated by installing the app but according to our internal records, this issue wasn’t raised by any customer until this review. Please reach out to hello@lifetimely.io or through our website if you think this is still happening and someone on the team will look into it for you!

5 / 5 Share

Jan. 15, 2024

Amazing app! Can't live without it. Must-have reporting for any Shopify store.

Store

Guauful

Using app

2 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 29, 2023

Great tool but calculates LTV wrong. I love all the different ways and plug ins but currently it doesn't let you calculate LTV on a cohort basis on a Contribution Margin 2 point of view, this is how most investors look at it so you will burn your hand presenting any of the Sales or Gross Margin LTV tables. Basically the Gross Margin LTV table does it on Total Sales not Net Sales so it includes Tax/Vat which makes no sense. They do have a Net sales table which we had to use to work it out ourselves on a CM2 level. Kinda strange they would have this wrong. Rest pretty good and customer service fast / helpful (and agreed with us on the above point).

Store

SURI

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Hey, seems that there's a misunderstanding here. The gross margin metric on Lifetimely's LTV report is after taxes and has always been since 2019 when we launched the app. As you stated, it's useless if it's not based on net sales. Please reach out to our support at hello@lifetimely.io and let's double check your settings in Shopify. Best, Karri Founder Lifetimely

5 / 5 Share

Nov. 26, 2023

Lifetimely has been a game-changer for my Shopify store. Its intuitive dashboard instantly gave me a clearer picture of my profits and customer lifetime value. The real-time profit tracking is a standout feature – it's like having a financial advisor in my pocket. The automated reports save me hours each week, and the custom dashboards let me zero in on the metrics that matter most to my business. What really sets Lifetimely apart, though, is its ability to integrate seamlessly with major platforms like Google and Facebook. This has made my marketing efforts much more targeted and effective. I also appreciate the benchmarking feature, which gives me an idea of how my store stacks up against others in my industry. Their customer service is top-notch. Whenever I've reached out with a question, I've received quick and helpful responses. The range of pricing plans, including a free option, is great for businesses of any size. Since using Lifetimely, I feel more in control of my business's financial health and more confident in my decisions. Honestly, for anyone running a Shopify store, I can't recommend Lifetimely enough. It's not just an app; it's an essential tool for understanding and growing your business.

Using app

About 1 year

Total reviews

3

Average rating

2.3