All reviews

Rating Breakdown

  • 5
    98% (431 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 16, 2024

Despite not being a number-crunching guy, I truly enjoy playing around with the app. I am impressed at how Lifetimely transfers raw data into intelligible graphs and charts, that intuitively spark reflexion on how and where to improve the business. Support is excellent too. Well done guys!

Store

GROOM

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2024

Great app, and a responsive customer support team. One of the features wasn't quite working as expected, but as soon as I spoke to Amar in support it was acknowledged, fixed and I was kept informed the entire way along. Fantastic!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2024

The support team is outstanding. Amar and his team quickly resolved an issue we were having. We are very happy with Lifetimely and their support team.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Ferramenta bastante útil e processo de onboarding online super claro e dinâmico! Além de ótimo atendimento do Amar!

Store

AMARO

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2024

Works great! And great support as wel!

Store

Pluukz

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2024

There's no other app that lets me keep track of payback periods by cohort as well as Lifetimely!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

A powerhouse of an app at an amazing price! We've used it to help determine more accurate budget and sales forecasting. Setting up was a breeze and the support has been timely. Can't wait to see what more they add!

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Amazing support

Using app

27 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 21, 2024

Don't install the app, after uninstalling the app, your page speed is gonna drop massivly.

Store

Dalja

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, sorry the experience didn’t meet your expectation. Lifetimely reads data directly from Shopify’s API and doesn’t interact with your storefont/website. Also, per Shopify’s App Store guidelines, Lifetimely stops interacting with your Shopify store when you install. We’d be happy to assist with any problems you think were generated by installing the app but according to our internal records, this issue wasn’t raised by any customer until this review. Please reach out to [email protected] or through our website if you think this is still happening and someone on the team will look into it for you!

5 / 5 Share

Jan. 15, 2024

Amazing app! Can't live without it. Must-have reporting for any Shopify store.

Store

Guauful

Using app

2 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 29, 2023

Great tool but calculates LTV wrong. I love all the different ways and plug ins but currently it doesn't let you calculate LTV on a cohort basis on a Contribution Margin 2 point of view, this is how most investors look at it so you will burn your hand presenting any of the Sales or Gross Margin LTV tables. Basically the Gross Margin LTV table does it on Total Sales not Net Sales so it includes Tax/Vat which makes no sense. They do have a Net sales table which we had to use to work it out ourselves on a CM2 level. Kinda strange they would have this wrong. Rest pretty good and customer service fast / helpful (and agreed with us on the above point).

Store

SURI

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Hey, seems that there's a misunderstanding here. The gross margin metric on Lifetimely's LTV report is after taxes and has always been since 2019 when we launched the app. As you stated, it's useless if it's not based on net sales. Please reach out to our support at [email protected] and let's double check your settings in Shopify. Best, Karri Founder Lifetimely

5 / 5 Share

Nov. 26, 2023

Lifetimely has been a game-changer for my Shopify store. Its intuitive dashboard instantly gave me a clearer picture of my profits and customer lifetime value. The real-time profit tracking is a standout feature – it's like having a financial advisor in my pocket. The automated reports save me hours each week, and the custom dashboards let me zero in on the metrics that matter most to my business. What really sets Lifetimely apart, though, is its ability to integrate seamlessly with major platforms like Google and Facebook. This has made my marketing efforts much more targeted and effective. I also appreciate the benchmarking feature, which gives me an idea of how my store stacks up against others in my industry. Their customer service is top-notch. Whenever I've reached out with a question, I've received quick and helpful responses. The range of pricing plans, including a free option, is great for businesses of any size. Since using Lifetimely, I feel more in control of my business's financial health and more confident in my decisions. Honestly, for anyone running a Shopify store, I can't recommend Lifetimely enough. It's not just an app; it's an essential tool for understanding and growing your business.

Using app

About 1 year

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 16, 2023

Best app for ecommerce owner. Everyone should use this.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Great app & amazing level of support. This is my go to app now for personal projects and client projects.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

The best app for ecommerce businesses! We've been using this app for months and probably will continue to use for years onwards. Their customer service is also excellent!

Store

Speedex

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

I've had nothing but a great experience with this app. Amar was super helpful.

Store

Torrevo

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Great tool and easy to use, must-have if you're using cohort analysis. Have done it the old fashioned way with excel and this is so much better. Can pivot/ filter off anything you can think of (any tag in shopify, utms, product/ sku, discount codes, etc.). Has a predictive feature in the pro version we're just starting to play with that might be useful (still getting a feel for it). Def recommend and worth the $$ (used to use more expensive tools in the $500-$1k/month range that didn't have as much).

Using app

9 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 14, 2023

Really helpful support and very easy to use tool. I really enjoy having all my data available live in order to take the right decisions in a short or long term. A real game changer for our business.

Using app

3 days

Total reviews

7

Average rating

5.0

3 / 5 Share

Sept. 5, 2023

Amazing app. Horrible customer service. They have amazing reports for customer LTV, but anytime I've experienced a technical issue, it results in me not being able to access my dashboard, making it extremely difficult to run our business. It's a shame when you become reliant on such a great tool, and then get left in the dust with only email support that never gets back to you. 5-star Shopify apps have live chat support or phone support, or at the very least get back to you within 24 hours via email. Neither of these exist. May have to looking into a different LTV tool if this issue doesn't get resolved.

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 9, 2023

excellent customer service from Amar and Mitchel. The tool is really easy to use and navigate. The filtering and integration options are a game-changer

Using app

2 months

Total reviews

3

Average rating

3.3