All reviews

Rating Breakdown

  • 5
    96% (399 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 100% (415)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 8, 2025

It says FREE up to 50 orders, but you cannot do anything without starting to pay.

Using app

About 1 month

Total reviews

12

Average rating

2.2

Developer Reply

Thanks for the feedback and apologies for the frustration. Our free plan gives customers access to all features, albeit for a small volume of orders, plus, if you choose, you can trial the paid options for free for 14 days too. If you ever want to give us a try again feel free to ping me directly — [email protected]. Cheers, Jase — Head of Product, Lifetimely

1 / 5 Share

May 23, 2025

Support is very slow, the app does not load the prices and the price is far too expensive. I now have an alternative that covers everything and is much less complicated, without taking hours to get an answer from support. If I pay 150 euros a month, I expect direct live support. During the time the support answered me, I simply switched the app.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for the feedback. I can see from looking at your case that you hit a configuration snag and we were able to work through. My apologies we didn't meet your support expectations. Fair ask on live chat, it's something we are actively rolling out at the moment. If you'd ever like to try Lifetimely again free free to contact me directly on [email protected]. Cheers, Jason -- Head of Product, Lifetimely

5 / 5 Share

May 1, 2025

We love Lifetimely. We've been given an amazing CSM, Alain, who goes above and beyond for our account. Also a great source of truth when it comes to understanding our funnel performance and LTV.

Using app

Almost 4 years

Total reviews

9

Average rating

4.9

Developer Reply

Appreciate the review and shout out for Alain! He's awesome. So pleased to hear you're getting lots of value from Lifetimely. Jase -- Head of Product, Lifetimely

5 / 5 Share

April 8, 2025

Lifetimely has been a core app in analyzing our strategic metrics on Shopify. The Lifetimely team, and Alain S specifically, has taken a keen interest in our business and learnings, and we've worked together on deeper insights gleaned from their data. This has been a great partnership and value-add to our business.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

So great to hear you're getting great value and driving impact from Lifetimely. Thanks so much for choosing Lifetimely. Jase -- Head of Product, Lifetimely

5 / 5 Share

April 7, 2025

Lifetimely is an incredibly valuable tool that all small businesses should use when trying to understand lifetime value. Their team is communicative, incredibly knowledgable, and provide insightful, useful, and incredibly valuable tools to help us grow with the customers we have. I cannot say enough good things about this company/tool.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for taking the time to share your take. Appreciate it. Gives me and the team so much motivation to keep making it even better for you. Jase -- Head of Product, Lifetimely

5 / 5 Share

March 31, 2025

Lifetimely is the best app for cohort analysis, hands down. If you're an email marketer and/or performance marketer and you don't use Lifetimely, you're leaving a lot of money on the table

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

That's kind, and awesome to hear we're driving value for you. Jase -- Head of Product, Lifetimely

5 / 5 Share

March 31, 2025

Insights are very helpful! We're able to get an in depth look into our customer and their purchase behaviors - what product encouraged the first order, the next etc. Also the cohort analysis on LTV was great. We're able to see which month's marketing helped us bring the highest overall LTV. Also the help from their support team is next level! We're able to clearly see benchmarks and how we compare. A must need in everyone's tech stack.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much. Our whole focus is driving incremental revenue for you. Awesome to hear we're supporting you to drive value. Super motivating for me and the team. Jase -- Head of Product, Lifetimely

5 / 5 Share

March 31, 2025

Very good software, essential to run a profitable online shop! You can view your profit, blended ROAS and so on. Shoutout to Amar, outstanding customer support :-)

Store

Olivsen

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So awesome to hear. Thanks so much for trusting and choosing us. Jase -- Head of Product, Lifetimely

5 / 5 Share

March 28, 2025

I've been using lifetimely for years now and i love how deep you can dive into the numbers and product journey. The team has always been really responsive with any questions and very helpful. I also use this for a quick check on profitability w/ regard to adspend and new customers.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Nice. Appreciate you choosing Lifetimely. It might seem small but we really appreciate you sharing the feedback. It is so motivating for us to keep making Lifetimely better and better. Jase -- Head of Product, Lifetimely

5 / 5 Share

March 28, 2025

Our rep, Alain, is incredibly attentive, responsive, and knowledgeable. Any time our team has a reporting need or question, he is always ready to schedule a call and walk us through the data with patience and expertise. His commitment to ensuring we have the insights we need is truly exceptional. You don’t often find that level of white-glove service anymore, and it makes a world of difference in our experience. We’re grateful to have Lifetimely as a partner!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Alain is awesome hey? Thanks for taking the time to him out. Thank you for choosing to partner with us. Jase -- Head of Product, Lifetimely

2 / 5 Share

April 3, 2025

This app used to work really well until recently that we've been getting a lot of inaccurate data. Now we need to double check everything which is becoming a problem.

Store

Suul

Using app

Almost 2 years

Total reviews

3

Average rating

3.3

Developer Reply

Thanks for the candid feedback. I recently joined as Head of Product and empathize with your frustrations. We've recently been investing in the performance and accuracy of the platform, we have more to do for sure, but know progress is being made. Jase -- Head of Product, Lifetimely

5 / 5 Share

Jan. 20, 2025

Great customer support. I used the the app for a while, and it helped me organize everything in one place.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to shout out our stellar support team. We've been investing in the team, so great to hear it's having an impact. Jase -- Head of Product, Lifetimely

5 / 5 Share

Dec. 16, 2024

Great product, great support!

Store

DRM-LND

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 28, 2024

App is not working properly when you are using a post purchase upsell, I would be VERY VERY VERY cautious when looking at the numbers as they are not relevant at all. I would also pay attention as their customer service answers superfast just to close the tickets but unfortunately is not going into the detail i wasted 10 days of back and forth

Using app

Over 1 year

Total reviews

22

Average rating

1.5

5 / 5 Share

Nov. 20, 2024

Good service from Amar! Very useful and good app

Store

Careiz

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Great app and amazing support- a must have!

Using app

20 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Best app on shopify store. I used every day to follow my business and to make some improvemens. Recommend this app to anyone on Shopify.

Store

Foocus

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

very good app, good support too

Store

Naali

Using app

About 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Nice app and great, quick support.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Lifetimely has helped unlocked some mindblowing insights for our team that aren't just good on paper..they are ACTIONABLE. Can't speak highly enough for the product and the team behind it

Using app

Over 1 year

Total reviews

8

Average rating

5.0