Lifetimely Profit Analytics
Real-time Profit Insights with Custom Reports & Analytics
Rating
4.7
feedback
420
chart
#72
All reviews
Review RSS Feed
Aug. 20, 2025
Support does not reply. App is quite good.
Our apologies — there's nothing worse than feeling like a support issue wasn't solved effectively. I had a direct look at your case and if you want to chat any time I've messaged you directly so you have my details. Appreciate you acknowledging the value of Lifetimely. Chat soon, Jase — Head of Product, Lifetimely
Aug. 14, 2025
Great so far
So great to hear! We're are focused on making Lifetimely (and everything across AMP) better each day. Here to chat any time you'd like. Jase — Head of Product, Lifetimely
Aug. 14, 2025
Lifetimely has been an absolute game changer for our business. The insights are clear, actionable, and easy to understand, and the support team is always helpful and responsive.
Really appreciate you taking the time to share. It means a lot to us that we're driving real impact in your business. Here to chat anytime. Chat soon, Jase — Head of Product, Lifetimely
Nov. 4, 2025
Fantastic app! It provides clear and accurate financial insights for my business. The support team is also incredibly responsive and helpful, highly recommended!
Appreciate you taking the time to share! Thanks so much, it's very much appreciated. Jase — Head of Product, Lifetimely
Aug. 2, 2025
We have been using Lifetimely for years. We use both ShipStation and ShipBob for shipping, and when a shipment is split between them, the app does not combine shipping costs to provide the actual shipping cost. Our COGS are not accurate anymore, and we are not happy.
Thanks for the candor, feedback and appreciate your frustration. Yes, shipping is a complex area and in some cases means there are some edge cases in how we handle the data. More than happy to chat directly -- I'll ping you a note privately with my details. Jase — Head of Product, Lifetimely
July 31, 2025
Awesome app and fantastic customer service!
Appreciate the feedback! Thanks so much. Jase — Head of Product, Lifetimely
July 9, 2025
STAY AWAY FROM AMP!!! AMP’s strategy is buying great apps with fair pricing and turning them into sh***y apps that they charge an arm and a leg for. You can disregard all previous positive reviews—most of them are from when Karri (the founder) was still running the app. Luckily for him, he sold it (hope it was a good exit), but for merchants, it’s been a catastrophe. We’ve been getting inaccurate data from our Google Ads and Amazon ad spend. Honestly, I can’t trust this app for our daily numbers anymore, and we’ll be switching to another solution. The price isn’t even the main issue. The real problem is the support. I’ve had to open 30 chats and send 10 emails just to get basic issues addressed. Back when Karri ran the app, he had a solo coder from India who was a machine—he’d fix my issues in 5 minutes. Now, it's just bloated bureaucracy. They’ve likely overhired people who have no idea what they’re talking about. They’re asking me for hundreds of screenshots just to even begin looking into a problem. And it’s been 20 days since I first reported the issue—still no resolution. I’m paying them $600/month because of their volume-based pricing (which is a rip-off), and they’re treating me like crap. Under Karri, I was paying $30/month and getting fixes in minutes. I’ve spent more time arguing with them than actually working on my business. I’m done—I’m switching to something else.
July 8, 2025
It says FREE up to 50 orders, but you cannot do anything without starting to pay.
Thanks for the feedback and apologies for the frustration. Our free plan gives customers access to all features, albeit for a small volume of orders, plus, if you choose, you can trial the paid options for free for 14 days too. If you ever want to give us a try again feel free to ping me directly — [email protected]. Cheers, Jase — Head of Product, Lifetimely
May 23, 2025
Support is very slow, the app does not load the prices and the price is far too expensive. I now have an alternative that covers everything and is much less complicated, without taking hours to get an answer from support. If I pay 150 euros a month, I expect direct live support. During the time the support answered me, I simply switched the app.
Thanks for the feedback. I can see from looking at your case that you hit a configuration snag and we were able to work through. My apologies we didn't meet your support expectations. Fair ask on live chat, it's something we are actively rolling out at the moment. If you'd ever like to try Lifetimely again free free to contact me directly on [email protected]. Cheers, Jason -- Head of Product, Lifetimely
May 1, 2025
We love Lifetimely. We've been given an amazing CSM, Alain, who goes above and beyond for our account. Also a great source of truth when it comes to understanding our funnel performance and LTV.
Appreciate the review and shout out for Alain! He's awesome. So pleased to hear you're getting lots of value from Lifetimely. Jase -- Head of Product, Lifetimely
April 8, 2025
Lifetimely has been a core app in analyzing our strategic metrics on Shopify. The Lifetimely team, and Alain S specifically, has taken a keen interest in our business and learnings, and we've worked together on deeper insights gleaned from their data. This has been a great partnership and value-add to our business.
So great to hear you're getting great value and driving impact from Lifetimely. Thanks so much for choosing Lifetimely. Jase -- Head of Product, Lifetimely
April 7, 2025
Lifetimely is an incredibly valuable tool that all small businesses should use when trying to understand lifetime value. Their team is communicative, incredibly knowledgable, and provide insightful, useful, and incredibly valuable tools to help us grow with the customers we have. I cannot say enough good things about this company/tool.
Thanks for taking the time to share your take. Appreciate it. Gives me and the team so much motivation to keep making it even better for you. Jase -- Head of Product, Lifetimely
March 31, 2025
Lifetimely is the best app for cohort analysis, hands down. If you're an email marketer and/or performance marketer and you don't use Lifetimely, you're leaving a lot of money on the table
That's kind, and awesome to hear we're driving value for you. Jase -- Head of Product, Lifetimely
March 31, 2025
Insights are very helpful! We're able to get an in depth look into our customer and their purchase behaviors - what product encouraged the first order, the next etc. Also the cohort analysis on LTV was great. We're able to see which month's marketing helped us bring the highest overall LTV. Also the help from their support team is next level! We're able to clearly see benchmarks and how we compare. A must need in everyone's tech stack.
Thanks so much. Our whole focus is driving incremental revenue for you. Awesome to hear we're supporting you to drive value. Super motivating for me and the team. Jase -- Head of Product, Lifetimely
March 31, 2025
Very good software, essential to run a profitable online shop! You can view your profit, blended ROAS and so on. Shoutout to Amar, outstanding customer support :-)
So awesome to hear. Thanks so much for trusting and choosing us. Jase -- Head of Product, Lifetimely
March 28, 2025
I've been using lifetimely for years now and i love how deep you can dive into the numbers and product journey. The team has always been really responsive with any questions and very helpful. I also use this for a quick check on profitability w/ regard to adspend and new customers.
Nice. Appreciate you choosing Lifetimely. It might seem small but we really appreciate you sharing the feedback. It is so motivating for us to keep making Lifetimely better and better. Jase -- Head of Product, Lifetimely
March 28, 2025
Our rep, Alain, is incredibly attentive, responsive, and knowledgeable. Any time our team has a reporting need or question, he is always ready to schedule a call and walk us through the data with patience and expertise. His commitment to ensuring we have the insights we need is truly exceptional. You don’t often find that level of white-glove service anymore, and it makes a world of difference in our experience. We’re grateful to have Lifetimely as a partner!
Alain is awesome hey? Thanks for taking the time to him out. Thank you for choosing to partner with us. Jase -- Head of Product, Lifetimely
April 3, 2025
This app used to work really well until recently that we've been getting a lot of inaccurate data. Now we need to double check everything which is becoming a problem.
Thanks for the candid feedback. I recently joined as Head of Product and empathize with your frustrations. We've recently been investing in the performance and accuracy of the platform, we have more to do for sure, but know progress is being made. Jase -- Head of Product, Lifetimely
Jan. 20, 2025
Great customer support. I used the the app for a while, and it helped me organize everything in one place.
Thank you for taking the time to shout out our stellar support team. We've been investing in the team, so great to hear it's having an impact. Jase -- Head of Product, Lifetimely