Lifetimely Profit Analytics
Real-time Profit Insights with Custom Reports & Analytics
Rating
4.8
feedback
465
chart
#74
All reviews
Review RSS Feed
Sept. 2, 2025
This is a review for the lifetimely amazon add on (which is as expensive as the shopify plugin). While the shopify Plugin works quite well, the amazon plugin is just buggy. We are in contact with support for months, they promised they fixed it after we canceled the plan and then being right back at buggy land... Would be nice to have your analytics in one place, cause the shopify version works quite well, but I think we are going shopping somewhere else...
Our apologies for the subpar experience you've had with Lifetimely + Amazon. We take this very seriously. We have been investing to improve our Amazon integration, and it's been a longer road that we had originally hoped. I've sent you a personal note too so you have my details. Always open to chat. Cheers, Jase — Head of Product, Lifetimely
Sept. 2, 2025
Great app, always improving and evolving...great data, great info, wonderfull support.
Great to hear, we really appreciate you taking the time to shout out the great work happening right across the team. Onwards! Jase — Head of Product, Lifetimely
Aug. 30, 2025
This app is very useful for visualizing the profit and loss structure of a business and making speedy management decisions. The support response is also sincere and reliable.
Appreciate the shout out and acknowledgement. We hear often the clear and simple P&L is very powerful. The support team also really appreciates your praise. Thank you! Jase — Head of Product, Lifetimely
Aug. 27, 2025
We were recommended this app by our marketing team and it has been extremely insightful! Customer service is great as well; they continue to refine the capabilities and provide additional insights.
So great to hear! Our customer service team really appreciate the shout out. Thanks again, — Jase, Head of Product, Lifetimely
Aug. 27, 2025
Lifetimely has been a powerful and high-impact tool for The Collagen Co. It cuts through the complexity of growth and gives us the clarity we need to be more effective. The LTV and cohort analysis dashboards are incredibly powerful, allowing us to pinpoint exactly where to focus our efforts for profitable growth. If you're a growing ecommerce brand on Shopify, Lifetimely is a must-have.
Wow. What a lovely take on Lifetimely. Appreciate it. We hear over and over the value we can help unlock via diving into LTV, cohorts and all the insights you otherwise may have missed. Yet, each time it brings such a smile to me and everyone across the team. Thank you. — Jase, Head of Product, Lifetimely
Aug. 26, 2025
Love the Lifetimely app. We use it daily to keep an eye on everything happening in our business.
So good! Love that you're getting daily value from Lifetimely. This makes me and team smile. Thanks again, Jase — Head of Product, Lifetimely
Aug. 25, 2025
Lifetimely has been a game-changer for our store’s analytics. The LTV and cohort reporting give us visibility into customer value that Shopify’s native dashboards simply don’t provide. The ability to break down CAC vs. LTV across channels has made our media spend decisions far more data-driven. The setup was straightforward, the integrations (Shopify, ad platforms, Klaviyo) work seamlessly, and the dashboards are intuitive. Support is responsive and helpful, which makes a huge difference. If you want to understand your retention and profitability properly, this is the best tool I’ve found. Highly recommended.
Awesome to hear! Appreciate the kind and thoughtful review — the team and I really appreciate hearing we're having an impact. It motivates us to keep working on improving Lifetimely! Thanks again. Jase — Head of Product, Lifetimely.
Aug. 21, 2025
Lifetimely makes our decision-making process so much easier. Can't recommend enough if you want to understand your customers and their journey very quickly and easily.
Appreciate the kind words and the review. Reading that we're making a real difference boosts the whole team! Open to a chat whenever suits. Cheers, Jase — Head of Product, Lifetimely
Aug. 20, 2025
Support does not reply. App is quite good.
Our apologies — there's nothing worse than feeling like a support issue wasn't solved effectively. I had a direct look at your case and if you want to chat any time I've messaged you directly so you have my details. Appreciate you acknowledging the value of Lifetimely. Chat soon, Jase — Head of Product, Lifetimely
Aug. 14, 2025
Great so far
So great to hear! We're are focused on making Lifetimely (and everything across AMP) better each day. Here to chat any time you'd like. Jase — Head of Product, Lifetimely
Aug. 14, 2025
Lifetimely has been an absolute game changer for our business. The insights are clear, actionable, and easy to understand, and the support team is always helpful and responsive.
Really appreciate you taking the time to share. It means a lot to us that we're driving real impact in your business. Here to chat anytime. Chat soon, Jase — Head of Product, Lifetimely
Nov. 4, 2025
Fantastic app! It provides clear and accurate financial insights for my business. The support team is also incredibly responsive and helpful, highly recommended!
Appreciate you taking the time to share! Thanks so much, it's very much appreciated. Jase — Head of Product, Lifetimely
Aug. 2, 2025
We have been using Lifetimely for years. We use both ShipStation and ShipBob for shipping, and when a shipment is split between them, the app does not combine shipping costs to provide the actual shipping cost. Our COGS are not accurate anymore, and we are not happy.
Thanks for the candor, feedback and appreciate your frustration. Yes, shipping is a complex area and in some cases means there are some edge cases in how we handle the data. More than happy to chat directly -- I'll ping you a note privately with my details. Jase — Head of Product, Lifetimely
July 31, 2025
Awesome app and fantastic customer service!
Appreciate the feedback! Thanks so much. Jase — Head of Product, Lifetimely
July 9, 2025
STAY AWAY FROM AMP!!! AMP’s strategy is buying great apps with fair pricing and turning them into sh***y apps that they charge an arm and a leg for. You can disregard all previous positive reviews—most of them are from when Karri (the founder) was still running the app. Luckily for him, he sold it (hope it was a good exit), but for merchants, it’s been a catastrophe. We’ve been getting inaccurate data from our Google Ads and Amazon ad spend. Honestly, I can’t trust this app for our daily numbers anymore, and we’ll be switching to another solution. The price isn’t even the main issue. The real problem is the support. I’ve had to open 30 chats and send 10 emails just to get basic issues addressed. Back when Karri ran the app, he had a solo coder from India who was a machine—he’d fix my issues in 5 minutes. Now, it's just bloated bureaucracy. They’ve likely overhired people who have no idea what they’re talking about. They’re asking me for hundreds of screenshots just to even begin looking into a problem. And it’s been 20 days since I first reported the issue—still no resolution. I’m paying them $600/month because of their volume-based pricing (which is a rip-off), and they’re treating me like crap. Under Karri, I was paying $30/month and getting fixes in minutes. I’ve spent more time arguing with them than actually working on my business. I’m done—I’m switching to something else.
July 8, 2025
It says FREE up to 50 orders, but you cannot do anything without starting to pay.
Thanks for the feedback and apologies for the frustration. Our free plan gives customers access to all features, albeit for a small volume of orders, plus, if you choose, you can trial the paid options for free for 14 days too. If you ever want to give us a try again feel free to ping me directly — [email protected]. Cheers, Jase — Head of Product, Lifetimely
May 23, 2025
Support is very slow, the app does not load the prices and the price is far too expensive. I now have an alternative that covers everything and is much less complicated, without taking hours to get an answer from support. If I pay 150 euros a month, I expect direct live support. During the time the support answered me, I simply switched the app.
Thanks for the feedback. I can see from looking at your case that you hit a configuration snag and we were able to work through. My apologies we didn't meet your support expectations. Fair ask on live chat, it's something we are actively rolling out at the moment. If you'd ever like to try Lifetimely again free free to contact me directly on [email protected]. Cheers, Jason -- Head of Product, Lifetimely
May 1, 2025
We love Lifetimely. We've been given an amazing CSM, Alain, who goes above and beyond for our account. Also a great source of truth when it comes to understanding our funnel performance and LTV.
Appreciate the review and shout out for Alain! He's awesome. So pleased to hear you're getting lots of value from Lifetimely. Jase -- Head of Product, Lifetimely
April 8, 2025
Lifetimely has been a core app in analyzing our strategic metrics on Shopify. The Lifetimely team, and Alain S specifically, has taken a keen interest in our business and learnings, and we've worked together on deeper insights gleaned from their data. This has been a great partnership and value-add to our business.
So great to hear you're getting great value and driving impact from Lifetimely. Thanks so much for choosing Lifetimely. Jase -- Head of Product, Lifetimely
April 7, 2025
Lifetimely is an incredibly valuable tool that all small businesses should use when trying to understand lifetime value. Their team is communicative, incredibly knowledgable, and provide insightful, useful, and incredibly valuable tools to help us grow with the customers we have. I cannot say enough good things about this company/tool.
Thanks for taking the time to share your take. Appreciate it. Gives me and the team so much motivation to keep making it even better for you. Jase -- Head of Product, Lifetimely