Lifetimely Profit Agent & LTV
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Amazing app that brings together data in a really easy to understand way. If you are tracking new and repeat customers with a focus on lifetime value then this is a must. Also Amar in customer service worked really hard to get the dev team to push through a feature for us, extremely communicative and efficient.
Die App an sich ist wirklich toll (wurde mir empfohlen) und 5 Sterne gibt's jetzt vor allem für den Kundenservice, der wirklich hervorragend ist! Klare Empfehlung!
The support team is outstanding. Amar and his team quickly resolved an issue we were having. We are very happy with Lifetimely and their support team.
Ferramenta bastante útil e processo de onboarding online super claro e dinâmico! Além de ótimo atendimento do Amar!
Works great! And great support as wel!
There's no other app that lets me keep track of payback periods by cohort as well as Lifetimely!
Don't install the app, after uninstalling the app, your page speed is gonna drop massivly.
Hi, sorry the experience didn’t meet your expectation. Lifetimely reads data directly from Shopify’s API and doesn’t interact with your storefont/website. Also, per Shopify’s App Store guidelines, Lifetimely stops interacting with your Shopify store when you install. We’d be happy to assist with any problems you think were generated by installing the app but according to our internal records, this issue wasn’t raised by any customer until this review. Please reach out to [email protected] or through our website if you think this is still happening and someone on the team will look into it for you!
Amazing app! Can't live without it. Must-have reporting for any Shopify store.
Great tool but calculates LTV wrong. I love all the different ways and plug ins but currently it doesn't let you calculate LTV on a cohort basis on a Contribution Margin 2 point of view, this is how most investors look at it so you will burn your hand presenting any of the Sales or Gross Margin LTV tables. Basically the Gross Margin LTV table does it on Total Sales not Net Sales so it includes Tax/Vat which makes no sense. They do have a Net sales table which we had to use to work it out ourselves on a CM2 level. Kinda strange they would have this wrong. Rest pretty good and customer service fast / helpful (and agreed with us on the above point).
Hey, seems that there's a misunderstanding here. The gross margin metric on Lifetimely's LTV report is after taxes and has always been since 2019 when we launched the app. As you stated, it's useless if it's not based on net sales. Please reach out to our support at [email protected] and let's double check your settings in Shopify. Best, Karri Founder Lifetimely
Best app for ecommerce owner. Everyone should use this.
Great app & amazing level of support. This is my go to app now for personal projects and client projects.
The best app for ecommerce businesses! We've been using this app for months and probably will continue to use for years onwards. Their customer service is also excellent!
Great tool and easy to use, must-have if you're using cohort analysis. Have done it the old fashioned way with excel and this is so much better. Can pivot/ filter off anything you can think of (any tag in shopify, utms, product/ sku, discount codes, etc.). Has a predictive feature in the pro version we're just starting to play with that might be useful (still getting a feel for it). Def recommend and worth the $$ (used to use more expensive tools in the $500-$1k/month range that didn't have as much).
Really helpful support and very easy to use tool. I really enjoy having all my data available live in order to take the right decisions in a short or long term. A real game changer for our business.
Amazing app. Horrible customer service. They have amazing reports for customer LTV, but anytime I've experienced a technical issue, it results in me not being able to access my dashboard, making it extremely difficult to run our business. It's a shame when you become reliant on such a great tool, and then get left in the dust with only email support that never gets back to you. 5-star Shopify apps have live chat support or phone support, or at the very least get back to you within 24 hours via email. Neither of these exist. May have to looking into a different LTV tool if this issue doesn't get resolved.
excellent customer service from Amar and Mitchel. The tool is really easy to use and navigate. The filtering and integration options are a game-changer
Love this app - Dial into it every single day - Super helpful team, and excellent reporting functionality
The app is great and the customer service is AMAZING. Big fan of their profit and loss report and all the integrations.
Amazing tool. Great UX, great level of detail. They did a great job in educating you how to use it as well. Will keep using.
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