Lifetimely Profit Analytics
All reviews
Very quick and professional help to fix our issue
Impossible to get a response from support. App has not worked all trial period, we cannot even view the dashboard.
Sorry to hear about your experience. We had a look at your specific case, and your inquiry was replied to in just a few hours. We've also reached out several times to provide support with no success. Would love you to get value from Lifetimely. I recently joined as Head of Product. Feel free to reach me directly at [email protected] if you want to chat. Jase -- Head of Product, Lifetimely
This has been a game-changing app! For a reasonable cost, I get the key insights I need to make important business decisions. I can't recommend this app enough as it would benefit every eComm store to have it installed and review the data often.
Great tool, great support. I've been using this for many years.
We love Lifetimely! The app is user friendly and it's so nice to have all things LTV in one place. The Lifetimely team (shoutout Mitchel!) is always quick to answer any questions or even jump on a meeting to talk It through. Highly recommend!
Lifetimely has become our most important app in regards to tracking profit vs loss for our retail website. Now that revenue tracking by source is so far from accurate, even with server side tracking and first party pixels, this is the only 100% accurate source of truth. We know what we spent on ads, apps, and agencies, and we know what our revenue on Shopify is, now we can add in all our other operating costs to get a clear picture on profits. This allows us to make realtime, data based decisions. On top of that, the support team at Lifetimely are amazing. Amar has been the support member that has helped us on multiple occasions and they are awesome! Fast with replies, and very knowledgeable, and an all around pleasure to work with. 10/10 recommend to all my colleagues!
It's better and better!
Thanks! Appreciate you choosing Lifetimely. Jase -- Head of Product, Lifetimely
Amazing app that brings together data in a really easy to understand way. If you are tracking new and repeat customers with a focus on lifetime value then this is a must. Also Amar in customer service worked really hard to get the dev team to push through a feature for us, extremely communicative and efficient.
Die App an sich ist wirklich toll (wurde mir empfohlen) und 5 Sterne gibt's jetzt vor allem für den Kundenservice, der wirklich hervorragend ist! Klare Empfehlung!
The support team is outstanding. Amar and his team quickly resolved an issue we were having. We are very happy with Lifetimely and their support team.
Ferramenta bastante útil e processo de onboarding online super claro e dinâmico! Além de ótimo atendimento do Amar!
Works great! And great support as wel!
There's no other app that lets me keep track of payback periods by cohort as well as Lifetimely!
Don't install the app, after uninstalling the app, your page speed is gonna drop massivly.
Hi, sorry the experience didn’t meet your expectation. Lifetimely reads data directly from Shopify’s API and doesn’t interact with your storefont/website. Also, per Shopify’s App Store guidelines, Lifetimely stops interacting with your Shopify store when you install. We’d be happy to assist with any problems you think were generated by installing the app but according to our internal records, this issue wasn’t raised by any customer until this review. Please reach out to [email protected] or through our website if you think this is still happening and someone on the team will look into it for you!
Amazing app! Can't live without it. Must-have reporting for any Shopify store.
Great tool but calculates LTV wrong. I love all the different ways and plug ins but currently it doesn't let you calculate LTV on a cohort basis on a Contribution Margin 2 point of view, this is how most investors look at it so you will burn your hand presenting any of the Sales or Gross Margin LTV tables. Basically the Gross Margin LTV table does it on Total Sales not Net Sales so it includes Tax/Vat which makes no sense. They do have a Net sales table which we had to use to work it out ourselves on a CM2 level. Kinda strange they would have this wrong. Rest pretty good and customer service fast / helpful (and agreed with us on the above point).
Hey, seems that there's a misunderstanding here. The gross margin metric on Lifetimely's LTV report is after taxes and has always been since 2019 when we launched the app. As you stated, it's useless if it's not based on net sales. Please reach out to our support at [email protected] and let's double check your settings in Shopify. Best, Karri Founder Lifetimely
Best app for ecommerce owner. Everyone should use this.
Great app & amazing level of support. This is my go to app now for personal projects and client projects.
The best app for ecommerce businesses! We've been using this app for months and probably will continue to use for years onwards. Their customer service is also excellent!
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