LimeSpot Personalizer
Personalization and customer journey optimization | LimeSpot
Rating
4.8
feedback
1,553
chart
#3,135
All reviews
Rating Breakdown
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Dec. 18, 2019
The app offers very smart suggestions for our customers and the customer service team is very, very helpful. They were of great help fitting the app to our store.
Thank you for your review. Glad to hear that you are happy with our product recommendations and customer service. Please feel free to contact us any time if you need any more help!
Dec. 16, 2019
L'application est vraiment top car elle permet de présenter différent produit de façon automatique aux clients les plus susceptibles d'acheter.
Nous vous remercions de votre critique et sommes heureux que vous êtes contents de nos recommandations de produits.
Dec. 12, 2019
love the app and i love the customer service very well organized! helped me till the problem was solved. Thanks to Erick
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Erick is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Dec. 9, 2019
Works really cool, easy to set up, and sales are rising with the app. And also its support is great, too! Thanks LimeSpot team.
Thanks for leaving a review, and we are super delighted to hear that your sales have increased. We are always here to help! :D
Dec. 7, 2019
Excellent customer support! Responded quickly and resolved my issues in a timely manner. Would 100% recommend this app
The support team here is thrilled to hear such good feedback, and we’re proud to be one of the best recommendation apps on the market!
Dec. 6, 2019
Very good app and very reactive customer support. This is the best recommandation app on the market.
Very happy to know that you think our app is the best recommendation app on the market. Our support team is always here to assist! ✨
Dec. 4, 2019
Great app, with great support! Works perfect, Limespot widget layout was set from their team for no time and looked exactly like my theme items. Thanks a lot!
You're welcome, it's our pleasure to help! Our support team is always here to help with any customization requests.
Dec. 4, 2019
amazing customer service to help with resolving issues relating to positioning and placement of the recommendation engine, font issues and sizing issues to make it more consistent with the installed theme. recommended!
Thank you for your recommendation! We are glad that you are happy with the customization of our app. Happy selling!
Nov. 29, 2019
We use it for giving product suggestions to our visitors. Great and quick help from their support team. Highly recommended!
Thank you so much your recommendation and for being a loyal customer! We are happy to help and happy selling.
Nov. 14, 2019
A very handy app. The support is very good and helps with questions immediately. The app itself has many features and possibilities. I can recommend you to anyone.
Thank you for your review. Our support team is always here to help you 24/7 😎
Nov. 9, 2019
Limespot has been great so far with helping increase our average order value. The support though is what is really stands out - they have gone above and beyond to help us customize our site with the widgets, and they respond very quickly whether talking with your account manager or anyone from their customer service team.
Thank you so much for your review! Your feedback is greatly appreciated. We're super happy to hear that our app has helped increase your AOV and that you are pleased with our support team. It is our pleasure to help you customize our app to match the look and feel of your online store. :)
Nov. 7, 2019
Nice App & helpful support. Already driving more conversion! Just getting into the Analytics dashboard and see the potential to help make quicker cross-selling decisions. I am interested to see the results from the AI perspective. Cheers!!
It's amazing to see that we're already helping you drive more conversion within a short period of time. Our AI engine definitely provides more personalization compared to regular product recommendations. Do reach out if you need any more help from our support team!
Oct. 31, 2019
amazing service! thank you very much! All is perfect, I like the way the approach people and it is very fast!
Thank you for your review. Our support team is always here to help you 24/7 😎
Oct. 29, 2019
Tech support was amazing! Michael was so patient, polite and helpful. Highly recommend this app. A+++ Thanks Michael!
Thanks for your recommendation! Michael is glad to hear that you were pleased with his support.
Oct. 26, 2019
the boxes look great! Love it very much. Top support, they are very nice and help quick. This app is one of my favorite!
Thank you for your review! That's what we like to hear. We're glad to know that our app is one of your faves. :)
Oct. 24, 2019
This is a great app! I've only been using it on my site for a few weeks and I'm already seeing substantial increases in overall revenue. Customer support is also really, really responsive. Get this app!
That is excellent to hear. 🎊🎉 We hope you'll get even more revenue from the app and thank you for the review! Our customer support team is very grateful for your compliment.
Oct. 22, 2019
This app works really well. And the suggestions they give on best practices boosted my conversion through the app by 10%! Also, the customers service is spot on. They resolved an issue of the app not appearing on the same day. Great all round!
Wow it's awesome that your store saw a 10% conversion rate increase by using our best practices! We know you'll continue to see great results with our app. Our customer support team is always here to help 24/7 should you have any further questions. Thanks for your praise!
Oct. 16, 2019
Been using this app for all of 24 hours and so far it has been very easy to use. There was a little exploration in figuring out the relationship between the site settings, the box settings, and the product display rules, but once you see all the elements at work it's pretty easy. I don't normally leave reviews, but it's when I wanted to start getting into some really custom stuff for my site that this team really started to shine. I wanted to customize the upsell recommendation on our AJAX cart and Erick was very patient with walking me through the CSS classes I needed to set, where to update those in the UI and always had a link ready for the different help articles I needed to reference. This app also stands apart from others with the reporting. I'm still waiting on more data to trickle in, but so far it's a much richer picture than what I've seen on other competitors. If there was something I would ask for, it would be the ability to further customize the layout of my Upsell unit so that my Add-to-Cart button could span the full width of my AJAX drawer, the way the theme's checkout button does. Right now, the ATC button looks to be locked into a smaller column that goes next to the product photo instead of being able to span the full width with the photo and product title side by side.
First of all, we would like to acknowledge the fact that you left us such a detailed reply in your first 24 hours of using LimeSpot. We're so happy to hear that you find our app to be user-friendly! It's an honour that even though you don't usually leave reviews, you still left us one after the help of our customer support, Erick. Our help center is always being updated with new support articles as well as videos, to assist our customers. On top of that, we really appreciate that you found our analytics to be valuable to your business as that is probably one of the most important things to us. Regarding your ask, you are right in that the ATC button is locked into a smaller column that goes next to the product photo instead of being able to span the full width with the photo and product title side by side. This is because our current default Upsell box in the AJAX cart is set to be displayed as table-cell, which is useful for vertically aligning HTML. We are actually able to change this and display it as a table, which would result in the photo being on top of the product title, thus the ATC button would be below this content and spanning the full width of the AJAX drawer. Unfortunately we can't attach a picture on how this would look like, but if this interests you, please do reach out in our live chat and let us know if you want us to help you change this and see how it looks to you.
Oct. 10, 2019
again TOP! this guys always helpfull they malke perfect fir to your store, always available, its our second store, all went like a breath! lets rock!
Super glad to hear that you've installed us on your second store and everything went smoothly! Thanks for being a loyal customer!
Oct. 7, 2019
Phenomenal app. Super responsive team (Frederick rocks!). Provides a lot of customization options, and all for a reasonable sliding pricing scale. 5 stars.
Thanks for your awesome feedback. We are glad you are happy with our customization options. :)