LimeSpot AI Bundles & Upsells

Feb. 1, 2019

If your store do not transact in USD, DO NOT USE them. Their recommendations literally wiped of every margin we earned.

Nov. 14, 2018

We would have been very happy with this App, if it was not full of bugs, the support not completely absent, and if they were not trying in every way to get a cut of your sales without actually doing anything. ■ The good things first: their product presentation actually is better than the one we had before for suggestions. ■ The bugs: their similar product recommendations are shown in a carousel which, if the navigation arrows are clicked, redirects to a 404 page. Wonderful shopper experience. ■ The absent support: We sent 2 different messages to notify them of this issue but got no response in a week. ■ The "trying to catch some of your revenue without doing anything": The support was prompt to contact us instead to recommend some "improvements" they made, where they would replace the product listings on our website with their listings every time they could (with their buggy experience), so that they can take a cut on our sales since all sales have to go through their product listing.

Oct. 31, 2018

Small shop owners, check the values the app gives you. After 3 months of use i noticed the data within the app was inaccurate. In the same page, it gave me 3 different values as to how much traffic the app was supposedly driving, for the same time period. After comparing that data to the data shopify analytics provides and asking the customer who made the specific purchase the app was claiming they'd driven, i arrived to the conclusion that i'm being overcharged. I attempted to contact the developers via chat regarding the differences in data within their own app, but did not receive a reply for several hours and ended up uninstalling to avoid another months' charge. Was then contacted by the developers, but by then i'd already installed another app. tl;dr: i made one sale, they did not drive it, and still charged me for use of the app against their policy.

Oct. 31, 2018

These guys have automatically charged US$ 10 without informing our prior intimation. We do not recommend usage of this app at all. You cannot keep a track as to when the Free Charge or US$ 0.01 charge per month goes to US$ 10 per month. The app also makes the site perform slower and is difficult to manage and operate. A Big No to this app, one should never use this with their shopify store.

Oct. 30, 2018

The app is charging my card $10 every month. I've been using the app for a while, when I first started I didn't get charged, I think it said that try for free. Now the app is charging me $10 for every month, that was unacceptable. The app is not worth the price. I've to uninstall. For you guys trying to open a store, this app is not worth it, you will spend extra bucks for your store expenses, you guys better cut down some cost and this app is one of the reasons. Don't use this app.

Oct. 20, 2018

Just endless problems and no interest at all from the staff to solve it (just generic repeating of standard instructions you can find in the help files, even if it doesn't address your complaint/issues) 1) related items didn't work..at all, despite being the simplest thing that apps like these can do. Didn't show items from the same collections, nor with the same tags. Had to manually go to each and every single product and assign items..which takes ages and defeats the purpose of this app (let alone an AI smart app like this) 2) not responsive, shows ugly scroll bars and no arrow navigation (saw this on other people's sites as well, not just mine) 3) AFAIK, no simple quick way to add or remove a section on all pages (all has to be done manually per page) 4) shows products you've set to unavailable in your store anyways... 5) loads slow 6) sometimes doesn't show the item's images, until after you browse through the carousel 7) leaves theme code behind after uninstalling (and emptying cache) May work for you, but for me this was a disaster, despite looking promising.

Nov. 29, 2018

App has unfair billing practices. Charge you blindly without giving any reason for doing so...Beware Aug 30 this app charged me $25 for next 30 days subscription Then on Sept 16 it charged me again $ 25 for next 30 days subsciption Then on Sept 17 it charged me again $ 25 for next 30 days subscription Then on Sept 18 it charged me again $ 25 for next 30 days subscription.... Do i have to pay them $ 25 daily for next 30 days subscriptions?? What an fraud app.... ------------------------------------------------------------------------------- ** BEWARE.....App removed almost 2 months back...yet it is playing with my theme :- ACTIVITY Personalizer - AI Recommendations by LimeSpot changed theme: qrack-v1-5-0 November 28, 2018 at 4:01 AM GMT+5:30

July 6, 2018

App has no tutorial. Help files are not up-to-date. The support is terrible, never really gives a straightforward answer. The app looks more promising that really is.

May 5, 2018

So these app guys have injected pixel - 928871153944072 on all of my store that were using this app. I couldn't figure out from where this pixel was coming. I already had a doubt on this app. So I reached to their support and they clearly said that they DO NOT insert any pixel.. I reached Shopify support and they removed the app left over code and the pixel got removed. Even un-installing the app didn't help. So make sure you remove the code completely. Because of multiple pixels on my store, the data was not tracking correctly. I suffered loss overall.

Dec. 19, 2017

To complicated so removed, now find out it deleted my mobile theme and am now trying to restore it what a nightmare hadnt noticed it was removed for 3 weeks and google penalising for not being mobile friendly now!!!! AVOID!!!!!!!!!!!!!!!!! More code left blocking google mobile bot..https://edge.personalizer.io/storefront/2.0.0/js/channel/core-bundle.min.js

Nov. 6, 2017

I installed this app and the store looked good. However the problem started prior to me going live. The app was failing by duplicating listings, at different prices, some had descriptions from my suppliers and others had images that were missing. On top of this my default currency was GBP but the app advertised everything in USD!! After uninstalling and reinstalling several times and discussing these issues with their technical team. At first they were responsive but then I couldn't get hold of them once they realized they had a serious problem and didn't know how to resolve it.I still haven't heard off them after uninstalling for the final time. I would warn you all that this app is unstable and unpredictable and needs further development in my opinion. You Have Been Warned!!!

Dec. 8, 2017

OMG the app is not working again :(

May 17, 2017

Do not install this app. 1. It creates a large volume of code that slows down loading of pages. 2. New product photos are not loaded automatically and must be manually loaded by you for them to appear on this app. 3. If you delete the app, the code is still present on liquid theme. if you attempt to delete the snippets error messages occur on every page including the home page for your visitors to see, SAMPLE:. "Liquid error: Could not find asset snippets/limespot-global-head-includes.liquid". 4. If you don't pay the fee, you receive email after email. 5. When you delete the app you get a phone call within 5 minutes asking you why you deleted the app. 6. Don't expect any assistance from their customer service on deleting the app except for: "you have to reinstall the app". Then visit their website and your account with LimeSpot and follow a lengthy process to uninstall and clean up the remaining code. 7. The app makes exaggerated claims about how effective this app is in producing sales for you.....don't believe them.

Nov. 14, 2017

*UPATED* Recurring issue with recommendations not showing currencies correctly so effectively pricing all recommendations incorrectly, i.e higher. 4 emails to support and we have no fix and no reply from development. We are on a premium Plus plan and being charged accordingly - out of frustration have uninstalled and moved on. Appalling service at a premium price. *Original Review* It's a good app and does convert for us. Would rate higher if the interface was less complex.

Feb. 15, 2017

FOUND OUT AGAIN TODAY MY PRODUCT PAGES AND MORE STILL HAVE NOT BEEN SHOWING ANY RECOMMENDED PRODUCTS. SO MUCH MONEY LOST IN THE LAST WEEKS AND MONTHS FROM THIS PLUGIN, ITS A LIABILITY TO HAVE ON YOUR STORE IF YOU WANT RELATED PRODUCTS FEATURES. BUYER BEWARE!

Feb. 9, 2017

Rubbish app. It screws around with your theme big time, and has a handy 'cleanup my theme' button once uninstalled which simply reinstalls the app onto your store without removing any of the code on your theme. This is incredibly misleading. It is also difficult to customise.

June 27, 2016

POOR CUSTOMER SERVICE. THIS COMPANY WILL HARASS YOU WITH EMAILS THROUGHOUT YOUR TRAIL PERIOD WHICH IS A COMPLETE TURN OFF. WHEN YOU REQUEST TO HAVE THEM STOP EMAILING YOU, THEY SAY NO - RYANNA AND THEIR SUPPORT TEAM DO NOT PROVIDE YOU ANY TYPE OF CUSTOMER SERVICE AND WOULD PREFER TO HARASS YOU SO YOU CAN PAY FOR THEIR PRODUCT. I HAVE NO INTENTION ON PAYING FOR THIS APP AFTER MY TRIAL AND INSTEAD USING A DIFFERENT APP BASED OFF RYANNA TELLING ME SHE WOULD NOT STOP SENDING ME EMAILS. HOW TACKY CAN A COMPANY BE? TASTELESS WHICH COMPLETELY TRUMPS WHAT THEIR APP DOES. I WOULD LEAVE ZERO STARS IF I COULD.

June 20, 2022

Totally misleading charging structure. I also am reporting this to Shopify. Be warned - we had been charged 900 dollars per month for several months more than advertised!!! Do not install this app!!!!

Nov. 24, 2015

My site started getting reports of not loading and slow loading and I experienced this a few times until I could not ignore it any longer. I contacted Shopify to report the problem and they helped me trouble shoot slow loading and timeout of the Limespot javascript. I goto the Limespot control panel and I get this shakedown message about needing to pay $29.99 for what they deem is the service level I currently use. Regardless, I opted to remove the app and will find another. I did not like the inability to have more control over the related products. They did have a nice uninstall script. Given their change and poor performance, they are going to need it.

Nov. 14, 2015

I thought it seemed like a great app, until today I just get an email that says I have to pay almost $25.00 a month for a subscription, and that is at a lifetime discount. :( That's way too much for a small business.