All reviews

Rating Breakdown

  • 5
    90% (462 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)

Reviews with Text

  • 100% (510)
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1 / 5 Share

May 17, 2017

Do not install this app. 1. It creates a large volume of code that slows down loading of pages. 2. New product photos are not loaded automatically and must be manually loaded by you for them to appear on this app. 3. If you delete the app, the code is still present on liquid theme. if you attempt to delete the snippets error messages occur on every page including the home page for your visitors to see, SAMPLE:. "Liquid error: Could not find asset snippets/limespot-global-head-includes.liquid". 4. If you don't pay the fee, you receive email after email. 5. When you delete the app you get a phone call within 5 minutes asking you why you deleted the app. 6. Don't expect any assistance from their customer service on deleting the app except for: "you have to reinstall the app". Then visit their website and your account with LimeSpot and follow a lengthy process to uninstall and clean up the remaining code. 7. The app makes exaggerated claims about how effective this app is in producing sales for you.....don't believe them.

Using app

2 months

Total reviews

5

Average rating

4.2

1 / 5 Share

Nov. 14, 2017

*UPATED* Recurring issue with recommendations not showing currencies correctly so effectively pricing all recommendations incorrectly, i.e higher. 4 emails to support and we have no fix and no reply from development. We are on a premium Plus plan and being charged accordingly - out of frustration have uninstalled and moved on. Appalling service at a premium price. *Original Review* It's a good app and does convert for us. Would rate higher if the interface was less complex.

Using app

10 months

Total reviews

25

Average rating

3.9

1 / 5 Share

Feb. 9, 2017

Rubbish app. It screws around with your theme big time, and has a handy 'cleanup my theme' button once uninstalled which simply reinstalls the app onto your store without removing any of the code on your theme. This is incredibly misleading. It is also difficult to customise.

Using app

27 days

Total reviews

8

Average rating

4.5

1 / 5 Share

June 20, 2022

Totally misleading charging structure. I also am reporting this to Shopify. Be warned - we had been charged 900 dollars per month for several months more than advertised!!! Do not install this app!!!!

Using app

Over 6 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 24, 2015

My site started getting reports of not loading and slow loading and I experienced this a few times until I could not ignore it any longer. I contacted Shopify to report the problem and they helped me trouble shoot slow loading and timeout of the Limespot javascript. I goto the Limespot control panel and I get this shakedown message about needing to pay $29.99 for what they deem is the service level I currently use. Regardless, I opted to remove the app and will find another. I did not like the inability to have more control over the related products. They did have a nice uninstall script. Given their change and poor performance, they are going to need it.

Using app

2 months

Total reviews

6

Average rating

2.5