Listrak: Email, SMS & Identity

Nov. 13, 2024

We have used Listrak for email for several years now because we love how customizable it is. The customer support is also wonderful! Our dedicated Customer Success Manager, and the support staff through their direct chat feature, seems to respond almost immediately. We are able to do pretty much anything we can imagine with email because their team is willing to help us to figure out how to do things that may be a bit more technically difficult. The amount of data they ingest and allow us to utilize is also so great that we've been able to use them + Shopify, while not having to purchase an additional CDP. Other businesses may be different, but the point is, their data, reporting, and segmentation abilities are everything we've needed.

Nov. 8, 2024

Listrak has been a fantastic tool for us at Perfumania. It’s super easy to use, with detailed analytics that really help us understand our campaigns. The email tools make creating and managing campaigns a breeze, and the personalization options have boosted our conversions. Our Listrak rep has always been beyond amazing, and the whole team is always quick to jump in and help us get the most out of the platform. We’d highly recommend Listrak to anyone looking for top-notch support in email and SMS marketing.

Nov. 6, 2024

I have been working with Listrak for over 6 years and I am very happy with this tool. It's a great tool to stay engaged with your consumers and prospects. Their team is dedicated to help which is always appreciated

Nov. 4, 2024

Listrak has redefined what it means to provide a white-glove service, distinguishing themselves from other ESP's. From the very beginning, their team has been exceptionally supportive during our onboarding process, guiding us in acclimating to the platform and continuing to help us create effective flows, marketing emails and segments tailored to our brand's unique needs. They've also been a great extension of support in helping us capitalize on revenue moments, ensuring we make the most of our campaigns. While the dashboard’s UX/UI can be challenging at times, Listrak has actively listened to our feedback. Their responsiveness to our challenges has reassured us that they are invested in enhancing the overall experience. We look forward to seeing how they continue to refine their platform!

Oct. 23, 2024

We recently completed onboarding with Listrak and I was impressed with the hi-touch service we received. The overall competence of everyone we worked with gave me confidence in transitioning four different brands simultaneously. Our Project Manager provided a roadmap and weekly status updates on our progress. When any questions arose, she immediately responded with follow-up steps and solutions. Listrak's technical team handled the integration with Shopify and the data passing to Listrak. It was critical to have Listrak's help building templates and the logic for automated journeys inside our four separate accounts. Their attention to detail allowed me to focus on our marketing effort during the transition. Our Account Manager attended all the meetings and jumped in to assist as we were learning the platform. She scheduled training after our IP warm-up and continues to support us during weekly status updates. I recommend Listrak's service to anyone looking for assistance in transitioning their email marketing program.

Oct. 16, 2024

Listrak has been an excellent solution for us at the Ready Store. The system is intuitive and user-friendly. The analytics are detailed and relevant. The tools available in Listrak have allowed us to personalize campaigns, and see excellent conversions. Our Listrak rep has been awesome to work with, the Listrak team is always quick to respond to questions and help us to utilize the platform fully.

July 31, 2024

We migrated from a two-provider solution to Listrak at the beginning of the year, and that has proven to be the right decision. The onboarding process and ongoing account management is high-touch, unlike the experience with most other vendors in the space. The Listrak team is solid, the technology is best in class, and the reporting is open and flexible. The latter is a very nice respite from other vendors that claim their results are superior but keep their technology and reporting in a "black box."

June 26, 2024

Listrak has truly transformed our marketing efforts! Since we started using it, our customer acquisition and revenue have soared. The email tools are exceptional, making campaign creation and management a breeze. The detailed analytics offer valuable insights that help us continuously improve, alongside our monthly strategy calls with our rep. Listrak is user-friendly, effective, and the support team is fantastic. We highly recommend it to any business looking to elevate their marketing game!

June 20, 2024

Listrak has been an incredible partner in optimizing our CRM strategy. Since we began working with Listrak, we've been able to improve engagement and conversion rates, as well as set up various email and SMS journeys for our customers - this has been crucial for retention and meeting our goals. Listrak also has a helpful dashboard to analyze performance, which provides all the information needed to track various metrics. Listrak also has a List Health dashboard that makes tracking email list growth convenient. The platform itself is extremely user-friendly and there are plenty of resources and help guides if we're stuck. The entire team (including the support team) has been consistent with their quality of assistance.

May 1, 2024

Since moving to Listrak, we have bi-weekly meetings with our CS rep and everyone is always quick to help and respond to our team when needed. Our email and SMS set up & send out process is so much easier as well! We love our LT team!

April 8, 2024

Listrak has been a longstanding partner of our firm for good reason. They are consistantly innovating for the future while providing elite customer support at every turn. From account representation to integration, product teams to senior leadership, the team has gone to great lengths to help our business scale for sustainable growth and find creative solutions for our unique operation. The Listrak public app is straightforward and integrates beautifully with Shopify. Any questions our developers have had are quickly addressed and documented. We are thrilled with the level of service Listrak has offered from the very beginning.

April 5, 2024

We migrated our brand over to Listrak (we now have two brands on Listrak) about 8 months ago and the integration was seamless. The onboarding team was very helpful with any questions we had and moved efficiently. Our account manager, along with support are always helpful and willing to go the extra mile to answer a questions or help solve a problem. The possibilities are endless in terms of segmentation and campaigns you can run - I highly recommend Listrak for anyone looking to take their email marketing to the next step.

March 25, 2024

Since late 2018, we've enjoyed a delightful experience with Listrak, serving as our primary platform for managing email campaign planning, audience segmentation, and email editing. Our recent transition to Shopify was seamless thanks to Listrak's implementation team, and even our non-technical users have embraced the system effortlessly. Whenever we've reached out to tech support, they've consistently provided prompt and invaluable assistance. Our account representatives have also been instrumental in helping us decipher our current metrics and explore innovative marketing strategies for both retaining existing customers and attracting new ones. Without hesitation, I highly recommend Listrak to anyone in search of a solid, dependable email marketing solution. Looking for results? Go with Listrak and you will not be disappointed.

March 14, 2024

Nine months ago, we shifted to Listrak, and it's been a game-changer. Their on boarding team handled everything seamlessly, ensuring a smooth transition. Whether it's our initial interaction or ongoing support, Listrak's service has consistently exceeded expectations. With their support, our marketing strategies have evolved rapidly and effectively. Highly recommend their stellar CS team.

March 14, 2024

This Listrak app takes our Shopify Plus data and multiplies it in unbelievable new ways. We have been able to launch some really personalized, unique campaigns using the Listrak app. It enhances what we are already doing in Shopify. The deeper we get into the Listrak app/platform, the more there is to discover. They provide account level support, a thorough knowledge base, responsive chat, and even an after hours phone that I've called into when needed. Great company, great app, and we're looking forward to future releases from both Listrak & Shopify.

March 13, 2024

We've been using Listrak for a few years and transitioned, a couple of months ago, from Magento 2 to Shopify Plus. Listrak almost did a "White Glove" integration for us. They led the entire process and were attentive to the smallest thing. The transition was so much easier than I expected and their account Team was extraordinary. Like our initial integration with Magento 2, Listrak has a specialized team that makes integration seem simple. Basically, just follow their instructions and it will be smooth.

March 13, 2024

We migrated to Listrak about 9 months ago and could not be happier with our decision. The Listrak on boarding team made the move quick and easy, taking care of all the details for us and keeping us on track to launch in a timely manner. From our first encounter with Listrak to our everyday dealings with our Account Manager and Support, the level of customer service has been top notch. Customer support is always an email, chat or phone call away. The transition to Listrak has enabled us to rapidly and effectively enhance our email and SMS marketing strategies. I would recommend Listrak and their amazing CS team wholeheartedly.

April 21, 2021

We have been working with Listrak for several years and recently migrated from Salesforce Commerce Cloud to Shopify Plus and Listrak made the migration effort easy and painless for us. Their dedicated team took care of most of the work and kept us on track so everything was ready in time for our re-launch. Not only that, but we've been able to grow revenue and improve our metrics without spending more money. I definitely recommend Listrak and their team of dedicated experts.

Feb. 10, 2021

We migrated to Listrak right before the holidays last year. I was a bit worried about the short lead time to move over before holiday sales and email sends ramped up. However, the Listrak app which connected right to our Shopify store made this part of the migration a million times easier than I was anticipating! Having moved from other ESP's in the past, the migration of historical customer data, product feeds, etc cut down the migration and simplified the process immeasurably!

Feb. 9, 2021

We moved from a manual legacy Listrak integration to this new Listrak app. Install was quick & easy. Logged into our account and validated a few account settings. Even more information is collected and seamlessly passed from Shopify into Listrak for targeting and audience creation. The data and attribution seems to be more accurate with the app vs our previous legacy integration.