Rating

4.8

feedback

416

Reviews

chart

#484

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    33%
  • Less than a year
    52%
  • More than a year
    4%

Reviews Summary

The reviews for the LitCommerce Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Users appreciate the fast and efficient assistance they receive, with specific mentions of helpful and knowledgeable support agents like Rachel, Ruby, Harvey, and Pauline. The app is praised for its ease of use and practicality, especially in terms of syncing inventory and orders across multiple platforms like Shopify, eBay, and Etsy. Users also value the comprehensive features and the clear interface of the app. However, there are a few negative reviews mentioning issues with specific integrations like Amazon and OnBuy, as well as challenges in canceling the app subscription.

Highlights

Excellent customer support and assistance
Ease of use and practicality
Issues with specific integrations
Challenges in canceling subscription

Rating Breakdown

  • 5
    90% (376 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (7 ratings)
  • 1
    4% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 6, 2025

Tech support is very helpful! Had many questions answered quickly. Audrey and Pauline are fantastic!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Die app ist super und macht was es verspricht. Bei fragen und Support war Rosalie sehr schnell und sehr hilfsbereit. Danke nochmal!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Excellent live chat support, always available and helpful

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 1, 2025

Dose not work very well with Amazon and Walmart. Seems like a great idea but software needs more development and intelligence. Seems to be a Alpha or Beta product still. Had issues like multiple listings on amazon and unable to read product categories. Also had field descriptions not able to read Shopify data fields like color. Support was friendly and eager to help but not able to get to work and received a lot of customer service canned answers. Learning videos are great but not able to get me to the finish line. I put around 15 hours in support to many nights past 1am EST. Support seems to be in far east and only able to reply from 9pm to 8am. Probably will be a great product as it matures. Not interested in being thier R&D while paying for service. Free version dose not give you ability to use product so I paid for premium.

Using app

7 days

Total reviews

2

Average rating

1.5

5 / 5 Share

Jan. 1, 2025

Great support and excellent assistance with setting up the channels! Highly recommended! They are very accommodating and even adjust the paid plans to meet your needs.

Using app

4 months

Total reviews

4

Average rating

4.8

All reviews

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