Rating

4.8

feedback

477

Reviews

chart

#580

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    15%
  • Less than a month
    38%
  • Less than a year
    38%
  • More than a year
    6%

Reviews Summary

The LitCommerce app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Customers have praised specific representatives like Chloe, Harvey, Rosalie, Ruby, and others for their professionalism, quick responses, and helpful guidance. The app itself is described as easy to use, with features like seamless inventory syncing, clear error messaging, and efficient cross-channel listing management. Users appreciate the intuitive interface, templates for bulk modifications, and the ability to sync products across multiple marketplaces. However, there is a minor concern raised by one user regarding the lack of live support options and difficulties in resolving complex issues related to product listings on Amazon. Overall, LitCommerce stands out for its excellent customer service and user-friendly functionality, making it a highly recommended app for managing multi-channel sales effectively.

Highlights

Exceptional customer service provided by support team
User-friendly interface and seamless inventory syncing
Efficient cross-channel listing management
Minor concern about lack of live support options and complex issue resolution
Praise for specific representatives like Chloe, Harvey, Rosalie, Ruby, and others

Rating Breakdown

  • 5
    91% (435 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (17 ratings)

Reviews with Text

  • 96% (458)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 1, 2025

The support is quick and comprehensive. Pauline provided accurate answers to my questions and even tried extending her assistance. 10/10

Using app

--

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

I had some trouble getting started and Chloe from customer service literally walked me through each different marketplace setup and stayed with me until it was complete. GREAT customer service. And once it's integrated, it's super easy to maintain. I'd tried others first, like Marketplace from Shopify and Ced, but I wanted more expansive options of platforms to sync to from my Shopify store. Happy with my choice.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Muy buena aplicación, se adapta a lo que necesitaba. Ideal para sincronizar inventario. Muy recomendable. Buen soporte para aydarte con las dudas

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

We tried virtually every eBay <-> Shopify syncing app on the App Store, before pulling the trigger with LitCommerce. Not only is it the best app by a country mile, it has virtually every feature we required. Alongside that, the support team are phenomenal. They have an answer to every question we've had.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

Wow. What a difference from CED. This is what I wanted all along. The support team is lightning fast and patient. Been using a few months now after CED and this is far better.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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