LitCommerce Amazon eBay Etsy +
Multi-store Management with Smart Sync
Rating
4.8
feedback
360
chart
#641
All reviews
Rating Breakdown
Review RSS Feed
Jan. 6, 2024
I'm using the app now for a longer time and I'm happy with my decission to move to LitCommerce solution as I was not happy with another app. Customer Service is awesome and reacting time very quick. I can definitely recomment this App!!!
Hi Individual-3D, Thank you so much for taking the time to leave us such an amazing 5-star review! We're thrilled to hear that you're enjoying your experience with LitCommerce. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are so grateful for your feedback and look forward to creating more pleasant experience together! Sincerely, The LitCommerce Team
Jan. 5, 2024
Just starting to use this service and there has been some glitches and errors in the beginning but customer service has done a great job at being resourceful and helping resolve the issues I have been facing. A step by step tutorial would be useful for new users as well as different ways to sort your listings. Also, a way to auto import new listings from eBay to Shopify would be great. Overall I am satisfied and will continue to learn how to navigate & maximize use for the app.
Hi Silverlake Pallets & Logistics, Thank you for your feedback! We're glad our customer service team could help resolve the initial glitches. We're working on a step-by-step tutorial for new users and improving listing sorting. Your suggestion for auto-importing listings is also noted. We're committed to enhancing your experience. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're always here to help. Thanks again for choosing LitCommerce! Wishing your business more success in the future! Best regards, The LitCommerce Team
Jan. 4, 2024
Are you frustrated with multi-channel sales? We have tried every product - and they all failed with issues. LitCommerce came through and crushed my API linking, Mapping, and AMAZING Support ( thanks Rachel and team). Really the interface is easy- it does what you want, and they respond quick to issues for fast resolutions ! Michael D.M @ GarageDoorProject
Hi Micheal, We are so thrilled to hear your positive feedback about LitCommerce and that you enjoy our interface! Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are so grateful for your review and look forward to creating more pleasant experience together! Sincerely, The LitCommerce Team
Jan. 3, 2024
Great app. Very convenient if you need to manage several stores from one place. I recommend!
Hi MyGUL.co.uk, Thank you so much for taking the time to leave us such an amazing 5-star review! We're thrilled to hear that you're enjoying your experience with LitCommerce and that our multichannel selling tool is helping you manage all your selling channels more easily. Your support means the world to us! If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're always here to help. Thanks again for choosing LitCommerce! Wishing your business more success in the future! Best regards, The LitCommerce Team
Jan. 3, 2024
very helpful and time saving app works well. makes it easier to import items and synch. between different stores or marketplaces. I recommend it.
Hi there, Thank you so much for taking the time to give us this amazing 5-star feedback. We're thrilled that you found our LitCommerce tool helpful for your business. We understand that integrating multiple platforms can be a challenging task, so we're always dedicated to making LitCommerce the best tool for your multichannel selling journey. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team
Dec. 29, 2023
We are so happy with this app and the LitCommerce team. It integrates very well with our marketplaces. It keeps our inventory sync'd in all locations and pushes all the orders into our Shopify store. With the few issues we have encountered, the team is very responsive, unlike many other apps we have used. The price is very fair for what the app does. We recommend this app to anyone that needs these features, and a great and responsive customer service/tech team.
Hi there, Thank you so much for your kind words! We're glad to hear that our tool works well for your marketplaces. We know that integrating two platforms can be a challenging task, so we're always happy to support you in getting everything up and run smoothly. Your recommendation means a lot to us. If you have more feedback or questions, feel free to reach out. Thank you once again for choosing LitCommerce! Sincerely, The LitCommerce Team
Dec. 26, 2023
Still setting up ... Has a bit of a limit on its functions. It cannot pull all the info in your settings from Shopify, so you have to input some of it again. eBay accepted the listings without issue, once I had my setting correct. Help was available through Chat, so that was helpful. I'm not the best at setting up new software on my PC, so if I've managed it .. with help on the chatline ... then most people will be able to :)
Hi there, Thank you so much for your feedback! We hope that you've completed all the setup, and your eBay store is running smoothly now. Improving our tool is our top priority, so we really appreciate you sharing your thoughts. We'll be sure to pass them on to our team. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team
Dec. 25, 2023
Unmatched customer service!!
Hi there, We're so glad to receive your kind words and learn that our team supported you well in getting everything up and running smoothly. We hope you'll continue to find satisfaction in using our tool for many years to come! Thank you for choosing LitCommerce. Sincerely, The LitCommerce Team
Dec. 25, 2023
Fanny was very helpful and patient with me. She was able to guide me through the process from connecting the e-bay sale channel and publish to e-bay along with fixing the errors were appearing through out the process.
Hi there, Thank you so much for your feedback! We're thrilled to hear that Fanny was able to help you set up your eBay store. Providing our customers with the support they need to get everything up and running smoothly is always our priority. Improving our tool is our first focus, so we really appreciate you sharing the errors you faced throughout the process. We'll be sure to pass them on to our team. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team
Dec. 22, 2023
The App works very well and the customer service is top notch all of the agents I spoke to were very helpful. Highly recommended App.
Hi there, We're thrilled to receive your kind words and learn that our team supported you well in getting everything up and running smoothly. Your recommendation means a lot to us. We hope you'll continue to find satisfaction in using our tool for many years to come! Thank you for choosing LitCommerce. Sincerely, The LitCommerce Team
Dec. 22, 2023
This app works as promised and provides majority of features demanded among merchants. Inventory sync works fine, user interface is alright. It is possible to open the user interface from mobile phone and to use it (desktop version opens though, but that is not a big deal). It is very affordable and flexible when it comes to pricing. Support is simply great, I have contacted about 5-7 times them and got replies within minutes. To sum up, I recommend using this app, most likely it will work fine with your needs.
Hi there, Thank you so much for the positive feedback! We're glad to hear that our app, especially the inventory sync feature, is meeting your needs and our team supported you well. We're always looking for ways to improve our services, so we appreciate your feedback about the interface. We'll be sure to pass it along to our team. Your recommendation means a lot. If you have more feedback or questions, feel free to reach out. Thank you once again for choosing LitCommerce! Sincerely, The LitCommerce Team
Dec. 18, 2023
This app has been a little bit of a struggle to get started, but the Customer Support has been amazing. I get all my questions answered in a timely fashion and they are super friendly and knowledgeable. There were a couple hiccups, but everything is running smoothly now. Thank you so much!
Hello DesertScapeSucculent, We're thrilled to receive your feedback and learn that everything is now running smoothly. We understand that integrating two platforms can be a challenging task, and we're delighted to assist you in getting everything up and running seamlessly, ensuring you make the most out of LitCommerce. We're always looking for ways to improve our tool, so we really appreciate your feedback. We'll be sure to pass it along to our team. Thank you once again for choosing LitCommerce. We hope you'll continue to find satisfaction in using our tool for many years to come! Best regards, The LitCommerce Team
Dec. 11, 2023
After trying out so many apps, finally that's one app works for us! The online chat & the agent reply almost instantly. The customer service is really superb. Very pleased with their service!!!
Hi there, Thank you so much for your kind words! We're so glad that LitCommerce works for you and you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team
Dec. 2, 2023
Customer service is excellent which make the app experience a breeze. Thank you
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team
Nov. 28, 2023
Always pleased with LitCom. Support reply quickly, and get anything resolved very promptly. All support staff I've used over the years have been decent. App works well and has many more features (such as order import into Shopify from marketplaces) that I couldn't find elsewhere :)
Hi there, We are so thrilled to hear your positive feedback about our app and the product import. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. More than that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Nov. 24, 2023
Super solution, énorme gain de temps pour mettre ses annonces sur eBay depuis Shopify. Support à l'écoute et réponse en moins de 2min !
Hi there, We are so thrilled to hear your positive feedback about LitCommerce and that you are enjoy our eBay integration package! Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Nov. 23, 2023
Amazing support, not just once but every time we need some help! Very pleased with Louisa! We recommend this app without hesitation.
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support so helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that LitCommerce was able to help you in your multichannel selling journey! More than that, we're always looking for ways to improve our services, so we appreciate your feedback. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team
Nov. 17, 2023
They have exceptional customer service! They respond extremely fast on their chat! The app itself saves us so much time to upload products on Ebay, Etsy, Amazon, Walmart! It is quite an advanced app so you do need to spend time to learn it but once you know how to use it it's amazing!
Hi there, We are so thrilled to hear your positive feedback about our customer service, and we are pleased to know that we've been helpful in your multichannel selling journey on Amazon, Etsy, eBay, and Walmart! The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!