LitCommerce eBay Etsy Amazon +

March 9, 2025

easy to use It save so much time to list bulk products

March 8, 2025

I've been using LitCommerce for about 5 years. I've run well over 20,000 orders through LitCommerce, so I have a pretty good idea of what it does and how it works. This is my second website using the app. The app has grown and changed a lot over the years. Does it work? Mostly. Is it easy to use? Sometimes. Is the customer support helpful? They're almost always available, but the "help" can sometimes be not-so-helpful. If you like screenshots, then customer support is great. If you want someone to really help, they don't. They will not spend any time figuring out a root cause of an ongoing issues, they just send you a screenshot telling you how to fix it yourself. Let's chat about the issues... when they make a change or "update" to LitCommerce you will not know. There are no emails or messages letting you know. You figure it out when your product links are broken. If you change a word, space, title, anything... the link between Shopify and an external platform like Etsy or eBay will be broken... regardless of the SKU remaining the same. That works both ways... make a change in eBay or Etsy, link broken. Make a change in Shopify... link broken. You can not make the listing platform specific without risking broken links or worse. One day you are "required" to use the "recipes" or templates you can create in LitCommerce. The next day... after hours and hours of work setting them up, you don't need to use them. You can import from an outside platform and create a listing in Shopify. Often it work, but sometimes it doesn't. This week I had a listing's title and description totally change. It changed in LitCommerce, but support will not look at the change logs to determine what happened. Is LitCommerce a good value? Yes... if you're a smaller seller. If you're a larger, higher volume seller, the amount of time and effort it takes to keep this application performing well is extreme. I estimate that I've spent hundreds of hours in total over the past 5 years working on this app. All I want it to do is sync inventory and make listing on outside platforms easier. Is it easier? I'm still not sure. LitCommerce does not support duplicate SKU's nor does it support bundles. I guess it's a "get what you pay for" type of thing. It is inexpensive for what's offered, but be very prepared to spend a LOT of time working on this app. It is not a "set and forget" app. You must stay on top of it regularly. It is SLOW. If you update a set of listings in LitCommerce you MUST wait for it to finish the task before updating a second set of listings. If you do not wait, the application can become confused leading to hours of work to fix the issues that result. At this point, I don't know what to do as a longtime user. Some days I love it, but a lot of days I want to scrap it and move to something else. The problem I have is that I've invested so much of my time into this app that I'm not in the mood to start all over with some other app. The customer support can be so friendly and frustrating at the same time. If you've never used an app like this, give it a try, just be prepared for a learning curve. If you're already a volume seller, I'd recommend looking at all of your options before committing. When I launched my new TikTok shop, I did not link it through LitCommerce. When I launched my products on Walmart Marketplace I did not run the listings through LitCommerce. I could have, but it was not worth the time, effort or risk for the new platforms. I still have my Etsy and eBay shops linked, but that's up for debate as I write this review.

March 13, 2025

Very quick response and sincere support

March 6, 2025

I’m so happy I found this app! Their support team responds immediately and solves every issue super fast. It’s a pleasure to work with such a helpful and professional team. Highly recommend to anyone who needs a reliable multichannel listing tool.

March 5, 2025

Excellent and patient service. Highly recommended!

March 2, 2025

Rosalie provided exceptional customer service! She was incredibly helpful, attentive, and went above and beyond to ensure I had a great experience. I truly appreciate her efforts and professionalism. THANK YOU ROSALIE FOR YOUR HELP AND SUPPORT, FOR BEING SO KIND AND PROFESSIONAL. YOU GUIDED ME FROM A-Z, 5*****

March 2, 2025

LitCommerce support is EXCELLENT! They seem to be available most of the day, even on weekend! Great product and support team.

Feb. 28, 2025

Excellent - works exactly as needed, linking multiple sites. A pain to do manually, so this takes out the hassle! Support excellent too when needed - I've dealt with Alayna. Respond quickly and provide solutions efficiently, and in a pleasant manner.

Feb. 26, 2025

Works great! Support is great! I have been happy with the service so far. Any problems I have run into have been fixed by their support team.

Feb. 25, 2025

I am just setting it up, but the help I have received from all of the team at LitCommerce has been fast and very helpful. It looks very promising as an app too.... we will see

Feb. 24, 2025

Great app! Works very well with Etsy etc! I've used it for three of my shops and the support is amazing as well.

Feb. 23, 2025

This app is garbage! You can't sync orders or SKU's! Seriously? I wasted so much time setting it up. All the basic features don't work on the free plan!

Feb. 23, 2025

Operation is relatively simple, customer service Harvey very patient to answer questions, if you can do multi-channel sales two-way synchronization would be better!

Feb. 22, 2025

I was skeptical about the app at first, but found that pushing my products from Shopify to eBay was pretty straightforward. Now pushing from Shopify to Amazon was a bit of a task, but support was there EVERY step of the way. I don't think I would have successfully implemented the Amazon integration without Alayna. I am forever thankful!

Feb. 20, 2025

Rachel has been incredibly helpful throughout my integration with LitCommerce. Their platform connects with many marketplaces, making my job much easier.

Feb. 19, 2025

Amazing customer support. Great work and step by step screenshot guidance from Harvey.

Feb. 14, 2025

Meine Arbeit ist so viel einfacher geworden! Insbesondere bei Problemen oder Fragen kann ich mich direkt an sie wenden. Auch heute haben sie innerhalb kürzester Zeit geantwortet und sich sehr für mich interessiert. Ich benutze es schon lange und bin sehr zufrieden, ich empfehle es.

Feb. 13, 2025

I had an excellent experience with the support team! They were incredibly helpful, providing a step-by-step guide for everything I needed. They also answered promptly every time.

Feb. 13, 2025

great app. Aids me in all my online platforms!

Feb. 12, 2025