LitCommerce Amazon eBay Etsy +
Multi-store Management with Smart Sync
Rating
4.8
feedback
360
chart
#641
All reviews
Rating Breakdown
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Aug. 28, 2024
I've been using LitCommerce with 2 eBay accounts, 1 Etsy account and 1 Shopify store for around a year now. Support has always been very good and available when I needed it. Listing items to multiple sales channels used to be an absolute pain - now I list once in Shopify and then LitCommerce syncs them to my other accounts. The features I particularly like are the ability to create a recipe of settings for individual sales channels. An example of this is a recipe of settings such as refund policy and shipping policy for eBay that is only applied to that channel. I have another recipe for another ebay channel that offers free postage - when I list with that recipe LitCommerce automatically reduces the postage to zero but increases the sale price of the item as configured by me. All sales across all channels are synced in to my Shopify account which allows me to manage inventory and see what the best selling items are etc. Where available, email addresses are also imported to Shopify - handy for news letters etc. I do find LitCommerce saves me a lot of time. My review skims over a lot of features but they offer a free trial so you can see if it fits your needs.
Aug. 27, 2024
Rachel was very helpful with getting inventory synced from Shopify to Etsy.
Aug. 24, 2024
Bugs pops up here and there like post apps but the support team is outstanding and fixes any and all issues on the spot. Great support!
Aug. 23, 2024
Must have app for eBay sellers. Easy listing creation and inventory sync. Customer service works hard to address any issues you may have.
Aug. 21, 2024
I had a problem with importing products from eBay into Shopify. Rachel and the technical team did a fantastic job fixing the problem quickly and efficiently. I highly recommend LitCommerce!
Aug. 21, 2024
Aug. 16, 2024
Have only just started with LitCommerce and the support received by 'Pauline' was extremely helpful!! So far....so good!!!
Aug. 16, 2024
Great Customer Service for a great app, which allows me to copy my Etsy items to my Shopify Shop! My recommendation for this app!
Aug. 15, 2024
I have been using this to list products on Etsy and so far it has been really easy to use. I needed some technical support and got a reply within minutes and my issue was resolved by Harvey. I would definitely recommend.
Aug. 14, 2024
Awesome support. Live Chat support kept asking the right questions, including screenshots, to arrive at clear understanding of the customer's request. Then provided the necessary steps to resolve the problem.
Aug. 12, 2024
All the features of a premium omnichannel solution at an affordable price. We found LitCommerce by accident searching for a better OnBuy solution than the "official" integration. It was easy to set up (some mapping teething troubles quickly resolved by the support team). After using LitCommerce for OnBuy for a couple of weeks, we have moved our eBay integration over to LitCommerce too, and will shortly be migrating our Amazon integration. We've used numerous marketplace integrations over different platforms and LitCommerce is the closest in performance and features to a well-known premium system costing thousands per year. Quick to use once you find your way around it and easy to get listing and selling and has streamlined our listing and order management process effectively. Well Done LitCommerce and keep up the great work!
Aug. 12, 2024
The support team I worked with for several hours was knowledgeable and helpful. The chat was available almost 24/7, and whenever I got stuck with the new system, they were there to quickly configure each platform for me. I highly recommend this app, especially for those who may not have the technical skills to handle everything on their own.
Sept. 17, 2024
The app is excellent. They worked with me to find a solution that best suited our 3 Channels. The support during normal working hours is very good.
Aug. 9, 2024
It looks to be a great App! Couple of disappointing things, but there are workarounds to get past, less to do with the app & more to do with the Amazon API. Support services via Live Chat are the best I've seen from a 3rd party app on Shopify. Overall Great!
Aug. 3, 2024
absolutely a pleasure to work with. Restates the issue so both parties understand exactly the issue at hand and then helps to resolve immediately..Some of the best customer service i've ever received. Keep it up!