LitCommerce eBay Etsy Amazon +

We just started using LitCommerce with Shopify, our main store, to integrate with Ebay. We sell into the reuse market (vintage, antique, used) so each of our products is a unique listing, no multiple items. Every listing is an inventory of "1", so listing is a major use of time and resources. Having to list each item twice, once on each channel, is a major impact on our economics! We are encouraged that LitCommerce will provide the rich integration environment we need to eliminate the duplication. Their listing templates and rules look to be just what we need fix in the gaps between the data fields in Shopify and Ebay. Their power of their toolkit may relieve us of the "fixing" of missing data that our previous integration app left us with! Who knows! If successful we have even have the tools we need to add (back) Etsy as a selling channel. Without wearing ourselves out :). MVD at Olde Kitchen & Home

very helpful and understanding

This app so far has been a great integration tool for us, syncing quickly from multiple shops, and for a fraction of other apps I've used. I received help from Lily in the chat function to clear up some listing challenges I had in navigating listings on my first day. She made it easy to understand what I was missing and how to get everything loaded so I could just get back to making money.

I am very thankful to Rachel and the team for helping through with my error and shipping issues. They have great customer service and support. They were amazing following up with us. I am very happy with the service.

Affordable marketplace inventory management software, easy to use with really helpful support if you run into any issues.

The team at litcommerce were very helpful (Lily) in helping us navigate and understand the process in integrating our 4 other platforms, we found litcommerce to be the easiest way to integrate our products seamlessly and update and manage our inventory one place.

Very helpful and resourcefull , She was able to sort out all my queries

Fantastic support, within 1 minute on a Sunday I received fast assistance to get everything running smoothly with our setup and updating to multiple channels. Rachel was very thorough and answered all queries, showed screenshots and double checked all was processing correctly. This helps solve a major headache with inventory management all from the one place. Really pleased so far!

Rachael from LitCommerce is awesome! Great tool for syncing listings across multiple channels.

Okay genuinely impressed with the service here. They did ask for a review but i genuinely wanted to write them something rather than just doing it because they asked. Mona was exceptional at helping with my issue and whilst the application doesnt quite fit into the polaris style its easy to use (after some trial and error) and does exactly what I want it to do. Like, even does things that I thought it wouldn't like the template rules. Well done guys and girls at Lit!

the app is simple enough for a new shop to run, and powerful enough for advanced stuff as we grow. also the customer service is absolutely amazing!

Excellent customer support! Every time I've had a question or needed help, the team has replied incredibly quickly and always provided clear, helpful answers. A big thank you to Mona for the outstanding support throughout. The responses have been fast, professional, and have helped me resolve every issue I've come across. It's reassuring to know there's always someone available to help when needed. Highly recommend LitCommerce!

Top notch support! Unlike so many other businesses, they helped me with complex integration issues and were able to take care of it on the backend so I didn't have to do a bunch of manual entries.

Excellent support! Rachel was patient, professional, and very kind. She took the time to understand my issue, guided me through every step, and stayed with me until everything was working perfectly. I really appreciate her dedication and clear explanations. Thank you so much, Rachel!

Great help, great response time from Harvey and Summer

ACHTUNG, FINGER WEG! ABRECHNUNG TROTZ KÜNDIGUNG - NICHT DER ERSTE FALL! Ich habe den Testzeitraum fristgerecht gekündigt. Der Zeitstempel meiner Kündigung belegt eindeutig, dass sie innerhalb der Testphase erfolgt ist. Besonders bemerkenswert ist, dass ich vom Support selbst einen Screenshot erhalten habe, auf dem genau dieser Kündigungszeitpunkt dokumentiert ist. Trotzdem wurde mir anschließend der Monatsbeitrag berechnet. Nach unzähligen E-Mails mit x Mitarbeitern erklärte der Support final, dass intern die vietnamesische Zeitzone für die Berechnung maßgeblich sei, obwohl vorher noch anderes behauptet worden ist. Für mich ist nicht nachvollziehbar, warum dies weder beim Abschluss des Abonnements noch während des Testzeitraums transparent kommuniziert wird. Ich hätte erwartet, dass ein Unternehmen einen von ihm selbst bestätigten Kündigungszeitpunkt berücksichtigt und in einem solchen Fall kundenorientiert entscheidet. Stattdessen wurde auf interne Zeitstempel und die Erstattungsrichtlinie verwiesen. Diese Erfahrung hat mein Vertrauen in das Unternehmen leider deutlich beeinträchtigt. Aus meiner Sicht ist die Abwicklung weder transparent noch kundenfreundlich. Daher kann ich den Service nicht weiterempfehlen.

Five stars for the support team alone. I hit a connection error trying to link my Etsy shop during my trial, the kind of thing that usually turns into a week of copy-paste support replies. Not here. Rachel (one of their real, not AI agents) took point as they worked the problem across multiple days and multiple shifts, and every handoff was clean. Each new agent already knew the full history, so I never had to re-explain anything. They escalated it without me asking, kept me posted while they dug in (it turned out to be a bug on Etsy's side, not something they even caused), and followed up until we confirmed both of my stores were connected and working. Rachel even walked me through getting my first import from the Etsy side linked up to make sure there were no issues after the connect was fixed. I'm still early with the tool itself, but support is what I actually judge software on, because everything breaks eventually. These folks show up when it does.

I just started using this app, and it's a hundred times better than Shopify's Marketplace Connect app. There is a small learning curve, but the interface is easy to use, and the uploads are snappy. The customer service team is friendly and responsive. So far, I'm very pleased.