All reviews

Rating Breakdown

  • 5
    90% (759 ratings)
  • 4
    3% (25 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (11 ratings)
  • 1
    3% (27 ratings)

Reviews with Text

  • 95% (784)
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1 / 5 Share

July 12, 2025

Until this last month - I had been extremely happy with LitCommerce. It started at the end of June 2025 (financial year end in Australia) when the ENTIRE team was away for 4 days and I had a major incident. It was eventually resolved. Then 4 days ago - I could not import from Shopify (spinning wheel) - I have been assured it would be fixed in 24 then 48 hours then ... who knows when. I also noticed that my inventory is not being sync'd from Shopify to LitCommerce as items are sold. This was reported 24 hours ago. Despite these being critical incidents - I still have no idea when this will be resolved. I am beyond disappointed. There does not seem to be any support over weekends or in office hours for Australia. I am Ok to wait up to 24 hours for a critical incident but then I really do need it fixed. ************ With the Shopify -> ebay integration falling away on 31/12/2022, I was looking around for another solution. I was interested to see that LitCommerce had an integration to Etsy as well which solved a more immediate problem. My units of measure on both platforms differed for quilting fabric - I sell in Fat Quarters 1 = 25cm on Etsy and 1 = 1 cm on Shopify. I contracted LitCommerce to do some custom integration for these products to keep my inventory in sync and then to import orders into Shopify as the correct UOM. It has been a long process - the platform is a little buggy - BUT - and this is the reason I gave 5 STARS - the support is fantastic. Yes, they may not be in my timezone (Australia), but I can leave a message for Ember in the chat and as soon as she starts - it is addressed and more importantly she is in constant contact with updates. I will let things settle down and then start the process to integrate with eBay by the end of the year. If you have patience, are prepared to test, want a low cost solution - this is the integration for you.

Using app

Almost 3 years

Total reviews

6

Average rating

1.3

5 / 5 Share

Nov. 4, 2022

Amazing App ! Its easy. It helped us sync our inventory on our Etsy channel smoothly. Customer service is amazing. Highly recommended app.

Using app

About 5 hours

Total reviews

4

Average rating

4.8

2 / 5 Share

Oct. 30, 2022

The app interface looks nice and is easy to use, however the promise of shopify to ebay sync is a nightmare, i was advised it was a simple process (coming form the shopify ebay app) i have spend 3 days fixing unlinked, unsynced items, constantly need to double check ebay orders V shopify orders, tracking information does not flow from Shopify to ebay.... Support what can i say... their solution is to hold a moment (over chat) and they come back to your 15mins later with some excuse..... i am very dissapointed in this app and the functions need to be double checked all the time... Error messages are not clear..

Using app

21 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 8, 2022

Ember was absolutely stellar today! Even when the error was on my end, she was incredibly patient with me (literally hours of patience). I hope to work with her again soon!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

This app works as intended. I was able to push all of my Etsy products to my Shopify store and it was very easy. Much easier than some other methods I have tried in the past. Customer Support is also awesome and helped me immediately with the couple of questions I did have. At this point I would recommend LitCommerce if you want to integrate Etsy and Shopify. I haven't explored other sales channels yet.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

The team at Lit Commerce does exactly what they say they will do and even more. I used their service to migrate my existing Amazon web store with over 8000 products to a new Shopify store I was creating. I created the website and did the merge but did not check it up until almost 2 months later. I noticed I was now missing new products that I had listed on Amazon after the first migration, so I had questions, reached out to them and the team got back to me as fast as they can and provided stellar service honestly. After having questions about both Amazon and Shopify web stores, they had answers that were incredibly useful and I was able to learn a lot about their platform along the process. They were exceptional, and I was able to migrate all of my products with ease after it being explained to me by one of their developers on how to do it. I will definitely continue to use this product for my other brands I manage as well. Two Thumbs WAY UP for Lit Commerce. I recommend it to all looking for a way to relieve yourself of the daunting task of moving over your products to a new platform, especially if you have thousands of products. You can get it done with ease using Lit Commerce.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

This is a good app. I would recommend this app to most of the Merchants. who are using multiple store and want synchronise their porder inventory pricing. Its an easy to use app. Most importantly their customer services are excellent they will fix everything on time and they will do developing as per your demand. 5/5 100%

Using app

5 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful. We know that the multichannel selling journey can be challenging, so we're always happy to provide you with the support you need to get everything up and running smoothly. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team