All reviews

Rating Breakdown

  • 5
    96% (264 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2024

Being new to Shopify we were a little overwhelmed with transferring from BigCommerce. Litextension made this very easy. They also transferred all the new orders and customers once the switch was finished. Great to work with quick to respond. Would use them again if needed!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

We had to migrate as fast as possible from a slow Magento 2.4.5 e-shop platform to Shopify, and to do so, we used LitExtension to migrate all our possible data from Magento 2 to Shopify. We had to take a fast decision, as our Magento site became unstable and we had to move fast. It was done very smoothly, professionally and in a record time. The migration has been very instrumental to our new happy success on Shopify platform. Without this migration, the switch to Shopify would be much more chaotic for shoppers, and thanks to LitExtension migration in 2 days, we were able to be live with our new site in 4 days! A record, which we would have never thought possible! Thanks again!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

I'm always juggling many projects at once and so although I could have done it myself, LitExtension saved me hours and hours of migration time. I would absolutely use them again.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Não poderia dizer melhor desta app mas acima de tudo do apoio que ela tem. Um obrigada enorme ao Brian que me ajudou em todo o processo. A migração dos produtos ficou perfeita! Irei voltar para fazer o mesmo processo com encomendas e reviews, seguramente. Muito profissionais! Recomendo vivamente!!

Using app

6 days

Total reviews

12

Average rating

4.7

5 / 5 Share

Oct. 16, 2024

Good and fast help for my migration. Fast reply and in person support. Bravo!

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 10, 2024

Just installed the app, but there was an error in my Shopify store: "Connection refused by Shopify". So I contacted support and they have no clue or understand wat the problem was... So, not for me.

Store

Noelou

Using app

11 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 9, 2024

I've used LitExtension several times. Migration went smoothly from Magento2. Customer's service is the best. Quick response 24/7. even custom parameters from custom attributes.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Migrating to a new store is always a big job. Tracee handled our migration from Big commerce to Shopify and we didn't have to worry about doing all the work. It was a seamless transition and all of our orders, products, blog and customers were migrated over, as well as the redirects built. Made launching a whole lot easier. Would highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Very easy to work with. They completed the migration of the data professionally and quickly.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We are pleased to hear that you found it easy to work with us and that our team completed the data migration professionally and swiftly. Providing a seamless experience is our goal, and we are glad we could meet your expectations. If you have any more needs in the future, please do not hesitate to reach out. Thank you for choosing our services!

5 / 5 Share

Sept. 18, 2024

I am really impressed how I could migrate from a old Zencart cms to Shopify with this app. It's been 5 or 6 years that I was thinking to move and always worried about problems in migrations urls, items, categories, so always waiting and waiting and procrastinating. For my all smooth and fine.

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We are delighted to hear that our app helped you smoothly migrate from an old Zen Cart CMS to Shopify. It's great to know that the process alleviated your concerns and made the transition seamless for you after years of contemplating the move. If you need any further assistance or have more projects in the future, feel free to reach out. Thank you for choosing our service!

5 / 5 Share

Sept. 12, 2024

Gute Kommunikation. Fehler und Anpassungen werden zeitnah berücksichtigt und behoben.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

English: "Thank you for your feedback! We are glad to hear that you appreciate our communication and how we address and resolve errors and adjustments promptly. If you have further concerns, please do not hesitate to reach us, we'd be happy to help." German: "Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass Sie unsere Kommunikation schätzen und wie wir Fehler und Anpassungen prompt angehen und lösen. Falls Sie weitere Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir helfen Ihnen gerne."

2 / 5 Share

Aug. 31, 2024

Not at all satisfied. Products transferred with incorrect weights, and none of the products descriptions transferred with the correct styling. All the headings and even paragraphs are gone. I have 480 products and I have to open up everyone and fix it. THIS WAS A COMPLETE WASTE OF MY MONEY. The only reason I am giving it two stars instead of one is because they supposedly handled my redirects. No idea if they actually did. Such a terrible waste of my time and money.

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

Hi Robin Glass Supplies Team, Upon reading your message, I genuinely felt your frustration and disappointment, and for that, I am truly sorry. At LitExtension, we pride ourselves on ensuring our customers have positive experiences, and it saddens me to know that we fell short with you. Your feelings are valid, and I want you to know that your concerns are being taken to heart. I have contacted you directly to discuss your concerns and how we can improve our service to you. Looking forward to hearing from you over there. We hope to win you back. Warmest regards, Anna Hoang LitExtension Customer Success Manager

5 / 5 Share

Aug. 26, 2024

I worked with Andy at LitExtension to migrate my Wix store to Shopify. The project included 600+ customer contacts and 200+ products with 2000+ product images. The migration was smooth and fast. The job was completed exactly as expected. I highly recommend Andy and the team at LitExtension.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We are delighted to hear that your migration from Wix to Shopify, including a substantial amount of data, was smooth and fast with Andy's assistance. Providing seamless transitions is a top priority for us. Your recommendation of Andy and our team at LitExtension means a lot to us. If you need any further assistance or have more migration needs in the future, please feel free to reach out. Thank you for choosing our services!

5 / 5 Share

Aug. 23, 2024

Our migration with the LitExtension team is coming to an end soon and I want to say the entire team has been very helpful along the way. I will update here once the migration is fully completed.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We appreciate your kind words about our team's assistance throughout your migration process. We strive to provide excellent support to ensure a smooth transition for our clients. We look forward to the completion of your migration, and we are here to address any further needs or concerns you may have. Thank you for choosing LitExtension!

5 / 5 Share

Aug. 5, 2024

Andy was great, as was Peter - I recommend this service

Store

My Store

Using app

2 days

Developer Reply

Thank you for your feedback! We are thrilled to hear that Andy and Peter provided great service to you. Your recommendation means a lot to us. If you have any more needs or require further assistance in the future, please do not hesitate to reach out. Thank you for choosing our service!

5 / 5 Share

Aug. 2, 2024

Outstanding service, thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words! Thank you for acknowledging our service as outstanding. Your satisfaction is our priority, and we are grateful for the opportunity to assist you. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing us!

5 / 5 Share

Aug. 1, 2024

We recently moved from Squarespace to Shopify and LitExtension was such a great help. Blue Nguyen was so helpful and responsive to all of our questions and concerns and helped us with parts of the process that we needed help with. We highly recommend LitExtension for any migration needs, the process was smooth and very professional.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We are delighted to hear that your migration from Squarespace to Shopify went smoothly with the assistance of Blue Nguyen. Our team values providing helpful and responsive support to ensure a seamless transition for our clients. Your recommendation means a lot to us, and we are grateful for the opportunity to assist you. If you have any more migration needs in the future, please don't hesitate to reach out. Thank you for choosing LitExtension!

5 / 5 Share

July 18, 2024

Very helpful team and responsible

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We are glad to hear that you found our team very helpful and responsible. Customer satisfaction is our top priority, and we are always here to assist you in any way we can. If you need any further help or have any questions, please feel free to reach out. Thank you for choosing our services! The LitExtension Team

1 / 5 Share

July 9, 2024

Haven't worked for me, so I ended up using another service.

Store

My Store

Using app

28 days

Developer Reply

Hi Valued Client, This is Anna, Customer Success Manager at LitExtension. On behalf of the team, I apologize for any inconvenience you experienced with our migration app, and I want you to know that we did not intend to provide you with such an unsatisfactory experience. After reviewing your case, we see that there's no migrations created by your account; so we wonder if you encountered difficulties in creating the migration. We understand how frustrating this can be, and we genuinely want to assist you in overcoming these challenges. I have personally reached out to you via email to discuss the matter further and provide you with optimal solutions to help you successfully launch your store at the earliest convenience. If you could kindly check your email and get back to us, we would greatly appreciate it. Your success is our success, and we are committed to ensuring your satisfaction. We value your feedback and want to work closely with you to address any concerns and provide a positive experience. Please rest assured that our team is dedicated to finding the best possible resolution for your situation. Thank you for your understanding & We hope to win you back. Best regards, Anna, Customer Success Manager

5 / 5 Share

July 5, 2024

Great customer service from Andy, he helped me to come to the conclusion that letting his developers handle the migration would be the best option. Everything went smoothly. Thanks guys!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with LitExtension! We greatly appreciate your kind words and are thrilled to hear that you had a positive interaction with our Technical Expert, Andy. At LitExtension, we strive to provide top-notch customer service and ensure that our clients have a seamless and efficient migration experience. We believe in taking the extra step to ensure the best possible outcome for our clients, and we're glad that everything went smoothly for you. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help!