LE ‑ Store Migration & Import
Migrate & Import store data in bulk, quick & safe,...
Rating
4.8
feedback
276
chart
#462
All reviews
Aug. 17, 2025
VERY NOT HAPPY WITH SUPPORT
Hi lasteronline, Our team sincerely apologizes for any inconvenience you’ve experienced with our service. It was never our intention to let you down, and we truly appreciate the opportunity to explain the situation from our perspective. The migration was temporarily interrupted due to a limitation on your source site, which caused the data transfer to stall. I want to reassure you that it has now resumed. For more details and to review the proposed solution, our team has already sent you an email. We would greatly appreciate it if you could take a look and share your thoughts so we can proceed effectively. We are fully committed to making things right and addressing any frustration you’ve experienced. Please allow us to continue supporting you and ensure your migration is completed smoothly. Thank you for your understanding. Best regards, LitExtension Support Team.
Aug. 15, 2025
We were on the Wordpress / WooCommerce platform and had built up a small but steady customer base so we when we moved to Shopify it was imperative that all this data was preserved intact. We needed the data to be accurate for accounting purposes and so we didn't lose any important customer information. Our first contact was with Ashley who was brilliant and learned what we needed, was very pleasant to deal with and a great communicator. We didn't have to wait long for replies which is quite important, because with sensitive data one doesn't want to be left hanging. Ashley also fielded questions extremely well. Once she knew the extent of what we wanted we were passed over to the technical guy Ben. Ben took care of the data migration. We had a transition period of around a week while we were working on the new site while keeping the old one running so we had a data overlap. Once we were fully live on Shopify he helped migrate over that overlapping data. Ben is also a very proactive worker, and a timely communicator like Ashley and answered all of our (sometimes naive) questions, kept the process running and never dropped the ball. We are very happy with the result and our team has inspected the data and its all intact. All in all a great experience. Great result and well worth the money. I would highly recommend them.
Hi Ganesha Wholefoods, Thank you so much for your detailed and kind feedback! We’re thrilled to hear that your experience with LitExtension has been so positive, and we truly appreciate you taking the time to share your thoughts. We’re glad that Ashley’s and Ben’s support helped make your migration from WordPress/WooCommerce to Shopify as smooth as possible. It’s wonderful to know that the data transition was seamless and met your expectations—especially considering the importance of preserving customer information for accounting and operational purposes. Your satisfaction means everything to us, and it’s fantastic to hear that the entire team worked proactively and efficiently to ensure your migration was completed successfully. I’ll be sure to pass on your kind words to Ashley and Ben—they’ll be pleased to know that their efforts were appreciated. Thank you again for your trust in our services, and we’re excited to continue supporting you as your business grows on Shopify. If you need any further assistance in the future, don’t hesitate to reach out—we’re always here to help. Best regards, LitExtension Support Team.
Aug. 13, 2025
Best of the best! Service like no other. Very good aftercare as well
Hi Checkout, Thank you so much for your kind words! 💛 We’re thrilled to hear that you had a great experience and that our support has been helpful. Your feedback truly means a lot to us and motivates our team to keep delivering the best service possible. We look forward to assisting you again whenever you need us! Best regards, LitExtension Support Team.
Aug. 23, 2025
after paying usd599 they wanted us to upgrade to the usd 1699 bundle I had to negotiate to waive the extra charges they dont tell you that when you buy the app However i had 60000 products and 30000 customers and 25000 orders it took around 10 days to complete but it was done succesfully Thanks to the team , Support was always there to assist
Hi Chavda, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and completely understand how frustrating it must have felt. To clarify, the upgrade suggestion was never intended as an obligation, but rather as an optional solution designed to better meet your request for a faster and more efficient migration. We always strive to be transparent about pricing and available options, and I regret if this was not communicated clearly in your case. We sincerely hope that the immediate actions we took afterward have helped provide you with a better experience. Should you have any further concerns or need additional support, please don’t hesitate to reach out — we’ll be more than happy to assist. Best regards, LitExtension Support Team.
Aug. 6, 2025
Steve and his team did an excellent job. They were able to export specific SKUs for me as well as previous customer orders and the customer info out of our ShopSite Pro and put it into our new Shopify, which saved me a tremendous amount of time and hassle. They are also very good at communicating and fixing anything that needs a modification. Highly recommended!
Hi Laser Cartridge Plus, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Steve and the team were able to make the migration process smoother for you and save you valuable time. Your feedback truly means a lot to us, and we’re so glad to know that our communication and support met your expectations. We’ll be sure to pass your compliments along to Steve and the team! Thank you again for recommending us, and we’re always here if you need any further assistance in the future. Best regards, LitExtension Support Team.
Aug. 5, 2025
Great service start to finish. From the very first demo migration to the last quality check, the team at LitExtension did a wonderful job in assisting us all the way. We mostly worked with Ben, who was able to find solutions to migrate the data items from our old store that were unique to our business into easy-to-find and easy-to-use data items on our new Shopify store. We definitely recommend the All-in-One Migration if your store has a high number of data sets (e.g. thousands of orders/customers) and unique items (e.g. expiry dates, country of origin, dimensions). The only thing that was somewhat challenging is the time difference since we are based in Canada and the LitExtension team is based in Vietnam and support is usually provided via email only. We wish there was an option to set up calls every now and then to make communication a bit easier/quicker. With that being said, we are still glad that we found LitExtension as we can't imagine being able to complete the data migration of our store without them!
Hi Haisue, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our team from start to finish. It’s fantastic that Ben was able to provide the support and solutions that made your migration smoother and more effective for your business. Your recommendation means the world to us, and we’re glad we could help you with a seamless transition to Shopify. If you need any further assistance down the line, please don’t hesitate to reach out. Wishing you all the best with your new store! Best regards, LitExtension Support Team.
Aug. 5, 2025
Great team! Very responsive, communicates very well and kept us informed and updated every step! They resolved issues if they came up and we are very pleased with the results of the migration! The LitExtension team made everything super easy for us. Highly recommend!!
Store
My Store
Using app
13 days
Hi, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team and that the migration went smoothly. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations every step of the way. We truly appreciate your recommendation, and we’re always here if you need any further assistance in the future. Wishing you continued success with your new platform! Best regards, LitExtension Support Team.
July 30, 2025
Ho utilizzato il servizio di migrazione dati da Magento 2.4.4 a Shopify e devo dire che il team di LitExtension e in particolare Lotus Tran sono stati fantastici. I loro punti di forza sono: cordialità, disponibilità, precisione e velocità. Se vi trovate a dover migrare da Magento a Shopify affidatevi a loro. Grazie per tutto.
Hi ClaytonItalia, Thank you so much for your kind words and wonderful feedback! We’re truly happy to hear that your migration from Magento to Shopify went smoothly and that you were satisfied with our service. Lotus Tran and the entire LitExtension team greatly appreciate your recognition — friendliness, responsiveness, accuracy, and speed are exactly the values we strive to uphold every day. It was a pleasure working with you on this project. We wish you continued success with your new Shopify store, and please don’t hesitate to reach out if you ever need support in the future — we’re always here to help. Best regards, LitExtension Support Team.
July 28, 2025
We migrate with Litextension our shop from shopware to shopify. The team was great to work with. During the process we identified a few issues. But everything was fully resolved in two days. We are satisfied with the work from Litextension.
Hi Odoro Essenzen, Thank you so much for sharing your experience! We’re really glad to hear that the migration from Shopware to Shopify went smoothly and that our team was helpful throughout the process. It’s great to know that any issues were quickly resolved and that you’re satisfied with the outcome. If you need any further support or have questions as you continue working on your store, please don’t hesitate to reach out — we’re always here to help! Wishing you continued success with your Shopify store! Best regards, LitExtension Support Team.
July 24, 2025
I used LitExtension for a data migration from Squarespace to Shopify. The support team completed the job quickly and efficiently - they were excellent!
Hi Courtney Robers Art, Thank you so much for sharing your experience! We’re thrilled to hear that your migration from Squarespace to Shopify went smoothly and that our support team was able to assist you quickly and efficiently. Your kind words mean a lot to us and motivate our team to keep delivering the best possible service. Please don’t hesitate to reach out if you ever need assistance again—we’ll always be happy to help! Wishing you great success with your new Shopify store! Best regards, LitExtension Support Team.
July 10, 2025
Paul and team, extremely professional and completed our work with great accuracy. Extremely prompt and always followed timelines, and happy to say, they were always ahead of the time. Thank you so much for completing our project and giving us delightful experience.
Hi Modern Telescopes, Thank you so much for your kind words! We’re thrilled to hear that Paul and the team were able to deliver your project with accuracy, professionalism, and ahead of schedule. It was truly our pleasure to work with you and ensure everything went smoothly. Your satisfaction is our biggest reward, and we’re delighted that you had such a positive experience. If you ever need our assistance again, we’ll be more than happy to support you. Best regards, LitExtension Support Team.
July 7, 2025
I’m extremely impressed with LitExtension. The communication was excellent: fast, friendly and professional. What impressed me the most was how quickly the team executed everything. They kept me updated throughout the entire process, so I always knew what was going on. I would highly recommend them and would definitely use their service again!
Hi Repeater24, Thank you so much for your kind words and thoughtful feedback! We're absolutely thrilled to hear that you had a great experience with our team—from communication to execution. Keeping our clients informed and supported throughout the process is one of our top priorities, so it means a lot to know it made a difference for you. It was a real pleasure working with you, and we’d be honored to support you again in the future. If there’s anything you ever need, please don’t hesitate to reach out. Thanks again for choosing LitExtension! Best regards, LitExtension Support Team.
July 1, 2025
The team at LitExtension was great to work with, and also showed great patience with my migration needs. We had a large website, with many products and variants and they were able to do everything we needed, even some custom requests. Great people and great company.
Hi Usona, Thank you so much for your kind words! We’re truly grateful for the opportunity to work with you on your migration project. It was a pleasure supporting your large-scale store with its many products and variants—and we’re especially glad we could accommodate your custom requests to your satisfaction. If there's anything else we can help with in the future, please don't hesitate to reach out. Wishing you continued success with your store! Best regards, LitExtension Support Team.
June 22, 2025
Amazing service! This company has successfully migrated our old website products (over 11,000) with great communication along the process. The technical team was very good at answering my queries and any changes that I needed to be made were done so in good time. Highly Recommended 5*
Hi Original Film Poster, Thank you so much for your kind words! We're absolutely thrilled to hear that you were happy with the migration process and that our team was able to support you effectively throughout. It was truly a pleasure working with you on this project, and we're so glad everything went smoothly — especially with such a large product catalog. Your satisfaction means a lot to us, and your recommendation is the best reward we could ask for. Should you need any further assistance down the road, we’ll always be here and happy to help. Best regards, LitExtension Support Team.
June 16, 2025
This is a great app and worked perfectly to migrate my Big Commerce store. Their services are highly recommended - the support is exceptional and are quick to resolve any request! 10/10!
Hi Luxe Fragrances, Thank you so much for your kind words and for taking the time to share your experience with us! We're absolutely thrilled to hear that the app worked perfectly for your BigCommerce migration and that you found our support helpful and responsive. Your recommendation truly means a lot to us, and feedback like this is what keeps our team motivated every day. If there's anything else we can assist you with in the future, please don’t hesitate to reach out. We’re always here to help! Wishing you continued success with your new store. Best regards, LitExtension Support Team.
June 12, 2025
We used LitExtension to migrate our data from Magento to Shopify, and though there were a lot of customizations and complexity, the team did great! Would definitely recommend.
Hi UBMS, Thank you so much for taking the time to share your experience! We’re truly glad to hear that, despite the complexity and customizations involved, our team was able to successfully support your migration from Magento to Shopify. Your recommendation means a lot to us, and it motivates the entire team to continue delivering the best service possible. If you ever need any further assistance in the future, please don’t hesitate to reach out — we’ll always be here to help! Best regards, LitExtension Support Team.
June 10, 2025
I will rate them more than 5 Star if the option was available. We were initially on BigCommerce and wanted to Migrate to Shopify but were not able to do so since last many years but with the help of LitExtension team the migration was as smooth as flowing water. As we had data for last 9-10 yrs so it was huge and complex, so we opted for "All in One Migration" Service and I can proudly say it was the one of the best decisions The praiseworthy thing was the 1. Approach adopted 2. Finalizing the Scope of Work to be done 3. Getting the Migration script created 4. Doing a Test run (a pre-migration step for ensuring correctness of script) 5. Actual Migration and then doing the QA based on the agreed conditions 6. Support of being their Post Migration All these things may look small but it actually gave peace of mind to us that we are in safe hands and nothing will go wrong. Biggest Mention : The entire migration was done with "ZERO Downtime" and no loss to business Kudos to the entire Tech team and awesome support during and after Migration
Hi Beer Cartel, Thank you so much for your incredibly kind and detailed feedback! It truly means a lot to our entire team to hear that your migration experience with LitExtension was smooth, stress-free, and met your expectations — especially given the complexity and scale of your 9–10 years of data. We’re especially grateful for your recognition of our approach, attention to detail, and post-migration support. Our entire team works hard to ensure every migration is handled with care and precision — and your kind words serve as great motivation for all of us. We are also extremely proud that we were able to carry out your full migration with zero downtime and no business interruption — which is always one of our top priorities. Once again, thank you for trusting LitExtension for your important migration. Please don’t hesitate to reach out anytime if you need further assistance — we’ll always be here to support you in the future! Wishing you continued success with your Shopify store. Best regards, LitExtension Support Team.
June 6, 2025
Very professional service from Litextension by both Dobby and Steve! Would recommend them all day long!
Hi Car Model Store, Thank you so much for your kind words and for taking the time to share your experience with us! We're absolutely thrilled to hear that you were satisfied with the service provided by Dobby and Steve. Your recommendation means a lot to us, and it truly motivates our team to continue delivering high-quality service to all our customers. If there’s anything else we can support you with in the future, please don’t hesitate to reach out—we’re always here to help! Best regards, LitExtension Support Team.