LitExtension Store Migration
Migrate and bulk import store data quickly without downtime
Rating
4.8
feedback
303
chart
#499
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July 17, 2020
BEWARE!!!! JENNY/LUU DOAN DELETED OVER 8200 PRODUCTS, CUSTOM COLLECTIONS AND CUSTOM TAGS! FIND ANOTHER COMPANY. WE SPENT OVER 200 HOURS CREATING THE STORE AND HAD TO REBUILD IT AFTER IT WAS DESTROYED BY JENNY. HAD TO GIVE 1 STAR TO BE ABLE TO SUBMIT REVIEW, THEY DON'T DESERVE THAT!!! OH, THEY ARE IN VIET NAM, SO YOU CAN ONLY MESSAGE THEM AT 3AM!! THEY NEVER TRIED TO FIX THE ISSUE AND OFFER TO COMPENSATE MY COMPANY. VERY UN-PROFESSIONAL. VERY UNCOOPERATIVE WITH ME, THE CLIENT. I DON'T RECOMMEND.
Hello Max, On behalf of the team, I sincerely apologize for the inconvenience that we have caused you. Customer satisfaction has been LitExtension's top priority since the very beginning and we have always thrived to deliver the most pleasant migration experience for our customers. Unfortunately, mistake was made by our team which caused you great disturbance and we are truly sorry for that. We have worked with our team to ensure that this will never happen again in the future. Once again, we are terribly sorry for your unpleasant experience. Hope to have your understanding.
April 15, 2020
I was trying to migrate our store from Magento to Shopify. I was really worried about the manual process of copying the products but I am glad I found LitExtension. This tool is amazing and saved me a lot of time. its easy to install and within a few minutes all my catalog was migrated. The team is always responsive and willing to help. Thank you guys !
We are so excited to see your positive reviews on our service and we want to reach out to say thank you for that. It's has always been a good feeling to see such thing. We know you could have options when it comes to store migration, so it means a lot to us that you’d choose to purchase our products. Again, thank you for that. Wish you and your beloved ones manage through the pandemic safe and sound. With gratitude, LitExtension Team
April 13, 2020
We needed to migrate a store from Magento to Shopify. It was a complex project - they had a few currencies, most of the orders were pre-orders, products had various custom attributes. I was looking into solutions, and contacted LitExtension support multiple times to ask some clarifying questions. They were always responsive and willing to help. One of the issues that we had was that the hosting provider didn't give the access to the database, but they did provide a database dump - and the tech team extracted the data from there. They also did various customizations to transfer the data in the most accurate way. So, I want to thank LitExtension team for their help!
Thank you so much for giving us a chance to contribute to your business development. We're glad we made you satisfied. We hope to see more of you! Sincerely yours, LitExtension team